Fist of Five for Contextual Questions

Use the Fist of Five to Test for Consensus on Contextual Issues

The Fist of Five approach combines the speed of thumbs up/ down and displays the degrees of agreement that can support more complicated decision spectrums. Using this tool, people vote using their hands and display fingers to represent their degree of support. Fist of Five Method When groups come to consensus on issues, it means that everyone in the group can…

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Five Meeting Problems and What You Should Do About Them

Common Meeting Problems and What You Should Do About Them

Ever develop that sense of deja vu about not getting anywhere during a meeting? Meeting problems are indicative of resistance that is generated during a meeting. Resistance can be prevented and mitigated with professional behavior. Here’s what to do about the most common meeting problems. 1.  Meeting Problems — Lack of clear purpose All too frequently, meetings…

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Customer Moat Cover

“Customer Moat: Unveiling the Secrets of Business Strategy”

Eddie Sung (Author) has released an easily readable book, Customer Moat: Unveiling the Secrets of Business Strategy, that some might call a primer. Although his discussion does not break new ground (like “Blue Ocean Strategy), he brings life and enjoyable reading to the basics of profit building, illustrating the complex interrelationship of customer voice mixed…

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