Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

How to Decide Between Using An Internal or External Facilitator

Internal or External Facilitator? 20 Questions to Help You Decide.

“Should we use an internal or external facilitator?” Good question. Everyone has experienced good and not-so-good facilitators. All too frequently, the ‘poor’ experiences can be attributed to the selection of the facilitator. Break that down further, and you may discover you chose an internal facilitator when you should have hired someone from outside your organization…

It Begins with a Meeting Designer

Meeting Methodologist or Meeting Designer? A Rhetorical Shift.

Clients frequently contact us about facilitating a meeting or workshop on behalf of an individual or organization. It might be a large, multi-national firm planning a complicated, and potentially expensive, deliverable. It could be a small, nonprofit organization seeking to get the most out of their busy board member’s time. While one organization seeks someone with…

Facilitator Training 101: Four Roles of Effective Facilitation

We all have the ability to play numerous roles in life, such as switching quickly between parent and child when attending a family gathering, or switching quickly between friend and customer when shopping or dining with a significant other. Likewise, structured facilitator training enables facilitators to switch their consciousness quickly between the roles of facilitator…