How to Manage Group Conflict Resulting in Higher Quality Deliverables

Don’t Run! Learn How to Manage Group Conflict

A meeting without conflict is a boring meeting, and we’ve seen very little value derived from predictable and unexciting meetings and workshops. Internal and external conflict reflect emotions that, when harnessed, enable creative change. So rather than run, learn how to understand and manage group conflict. Additionally, the International Association of Facilitators (IAF) aspires for…

To Facilitate Mulitiple Generations, Let It Be

How to Facilitate Multiple Generations — All the Time

Staying relevant and compelling when you facilitate multiple generations presents significant challenges. Problems develop when meetings include different mindsets, communication styles, and personal preferences. Scheduling, work patterns, and technology intensify friction. Teams are ever-changing and often cross time zones and cultural boundaries. A servile attitude provides you with the simple secret when you facilitate multiple…

Problem Meetings

17 Challenging Personality Types and How To Manage Them to Avoid Problem Meetings

Always empower your participants, but learn to control challenging personality types to avoid problem meetings. First of all, the deliverable or decision is theirs, not yours. Therefore, manage politics by removing ideas from the individual participant and turning it over to the entire group. Because it’s not WHO is right, rather WHAT is right that…

3 Steps to Conflict Resolution

4 Steps to Conflict Resolution: Purpose, Active Listening, Alignment, and Escalation

Resolve conflict within a meeting or workshop by understanding, clarifying, and confirming the purpose of the decision being discussed. Effective conflict resolution depends on shared purpose. Competing purposes will lead to competing solutions. There is no instructional class in the world that will teach you how to facilitate a resolution to all meeting conflict. Sometimes,…

Ground Rules Help Manage Meeting Behavior

Ground Rules and Ideation Rules for Optimal Group Behavior in Meetings

Use ground rules to help manage individual and group behavior during meetings and workshops. You can lead meetings and discussions without ground rules, but did you ever leave an unstructured meeting with a headache? The term “discussion” is rooted similarly to the terms “concussion” and “percussion.” A little bit of structure will ensure that you get more…

Addicted To Being Right Requires Balance

Addicted to Being Right: 4 Participant Responses to Avoid Being Wrong

Most people associate shame or loss of power with being wrong. Ever feel yourself getting defensive?When your meeting participants turn defensive, especially when they feel they are losing ground, neurochemistry hijacks the brain. Because they are addicted to being right, the amygdala, our instinctive brain, takes over.  With a focus on being right, participants are…