TRIZ

What is TRIZ and When Should You Use It?

TRIZ represents a methodology focused on innovative process or product improvement.  Use it when you need innovative thinking that extends beyond common process flow diagrams and requirements gathering. Look at further variations such as ARIZ, I-TRIZ, P-TRIZ, 40 Inventive Principles (with Applications in Service Operations Management), Reverse Fishbone, TRIZICS, USIT, SIT, and/or ASIT. “TRIZ” is a…

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Corporate Decision-Making

Three Facilitative Presenter Tips To Make Your Presentations More Effective

Research by the National Speakers’ Association shows that becoming more facilitative (i.e. more helpful or providing assistance) is the single most important change a speaker can make to be more effective. The use of interaction, discussion, and structure brings life to participants’ ideas and reactions. In the role of a speaker, embrace the following presenter…

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3 Steps to Conflict Resolution

4 Steps to Conflict Resolution: Purpose, Active Listening, Alignment, and Escalation

Resolve conflict within a meeting or workshop by understanding, clarifying, and confirming the purpose of the decision being discussed. Effective conflict resolution depends on shared purpose. Competing purposes will lead to competing solutions. There is no instructional class in the world that will teach you how to facilitate a resolution to all meeting conflict. Sometimes,…

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Ground Rules Help Manage Meeting Behavior

Ground Rules and Ideation Rules for Optimal Group Behavior in Meetings

Use ground rules to help manage individual and group behavior during meetings and workshops. You can lead meetings and discussions without ground rules, but did you ever leave an unstructured meeting with a headache? The term “discussion” is rooted similarly to the terms “concussion” and “percussion.” A little bit of structure will ensure that you get more…

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Addicted To Being Right Requires Balance

Addicted to Being Right: 4 Participant Responses to Avoid Being Wrong

Most people associate shame or loss of power with being wrong. Ever feel yourself getting defensive?When your meeting participants turn defensive, especially when they feel they are losing ground, neurochemistry hijacks the brain. Because they are addicted to being right, the amygdala, our instinctive brain, takes over.  With a focus on being right, participants are…

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Becoming an Unconsciously Competent Facilitator

Becoming an Unconsciously Competent Facilitator

To become an unconsciously competent facilitator, you first become conscious and then competent. As you progress and increase your abilities, you will note an evolution of competency, illustrated in the chart below. First, note that consciousness precedes competence. You do not achieve a consistent level of success until you have developed consciousness about what is required. Secondly, you will discover…

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Graphic recording Illustration by Julia Reich from Stone Soup Creative

If it wasn’t documented, it didn’t happen — Meeting Documenters

Don’t overlook the importance of meeting documenters. The document produced from a MG RUSH workshop provides the raw data for project deliverables. The meeting becomes a waste of time if meeting notes are not clear and accurate. During lengthy, critical, and modeling workshops, you should solicit support to help with your documentation. It is important…

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