Attitude of Gratitude

Attitude of Gratitude Makes for More Powerful Facilitation

The evidence is overwhelming—those who have more gratitude, or an attitude of gratitude — are happier individuals. Although you won’t hear the term ‘happy’ very frequently in one of our meetings or workshops (because the word is both subjective and fuzzy), it seemed appropriate as people of the United States are celebrating their Thanksgiving period…

Facilitation Reference Guide

Facilitation Reference Guide Supporting an IT Project Workshop

This Facilitation Reference Guide supports an IT project workshop. It begins with management perspective and understanding what needs to be delivered to be called a success. Some call this, “knowing what DONE looks like.” Facilitation Reference Guide — Preparation Phase First and foremost, articulate and codify the deliverables. Next understand the organizational holarchy and the…

Process Improvement Questions

Process Improvement Questions to Ask When Leading an Initiative

Organizational process improvement questions depends on perspective. Therefore, from an executive perspective, fewer participants and lower costs may indicate process improvement. However, from an employee or associate perspective, getting more done quickly and easily, without losing personnel, may indicate process improvement. Generally speaking, consensual answers to the following process improvement questions yield the type of…

Explain WHY and HOW Behind the WHAT

To Finish Meetings Faster Requires Explaining the White Space

To effectively control your meetings to finish meetings faster (ahead of schedule) requires effort that begins long before your meeting starts. We call the preparation period 7:59 work, as in before 8:00AM. After the meeting starts, you can further accelerate group performance by serving your group as an effective process police person.  While the role…