Facilitation Reference Guide

Facilitation Reference Guide Supporting an IT Project Workshop

This Facilitation Reference Guide supports an IT project workshop. It begins with management perspective and understanding what needs to be delivered to be called a success. Some call this, “knowing what DONE looks like.” Facilitation Reference Guide — Preparation Phase First and foremost, articulate and codify the deliverables. Next understand the organizational holarchy and the…

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Process Improvement Questions

Process Improvement Questions to Ask When Leading an Initiative

Organizational process improvement questions depends on perspective. Therefore, from an executive perspective, fewer participants and lower costs may indicate process improvement. However, from an employee or associate perspective, getting more done quickly and easily, without losing personnel, may indicate process improvement. Generally speaking, consensual answers to the following process improvement questions yield the type of…

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Explain WHY and HOW Behind the WHAT

To Finish Meetings Faster Requires Explaining the White Space

To effectively control your meetings to finish meetings faster (ahead of schedule) requires effort that begins long before your meeting starts. We call the preparation period 7:59 work, as in before 8:00AM. After the meeting starts, you can further accelerate group performance by serving your group as an effective process police person.  While the role…

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Building Consensus - Modern Facilitative Leadership

Thoughts, Words, and Deeds – Foundation for Building Consensus

Even a lousy facilitator will succeed at building consensus when they draw line of sight from the meeting deliverable to the quality of life of the meeting participants. When meeting output directly impacts participants, they help the facilitator be more effective. CLEAR THINKING (thoughts) Highly effective facilitators know what ‘done’ looks like. Before the meeting…

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How to Facilitate Olympic Scoring

How to Facilitate Olympic Scoring – Innovative Ideas & Concepts

Purpose of Olympic Scoring is to . . . . . . extract some consensually validated new product, process, or other innovative ideas or concepts while encouraging 100 percent participation.The following is particularly appropriate when facilitating olympic scoring with larger groups of nine or more participants. Background of Olympic Scoring In advance, inform all of your participants…

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Stormy Skies Scenario

How to Manage “Probabilities” in the Role of Facilitator: Create Ranges

Probabilities consist of commonly held assumptions, beliefs, and outlooks about some future state or condition. Forward looking deliverables such as five-year plans and shaping curves rely exclusively on the concept of probabilities, since no future state is certain. How can a facilitator help resolve arguments around conflicting probabilities, particularly when evidence supports multiple outcomes? Create…

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Support for Arguments

How to Make Thinking Visible — Three Forms of Business Argumentation Support

One prevailing reason for how to categorize input relies on common purpose. Most enterprises organize around common purpose. For example, treasury operations organize around the purpose of financial capital; human resources organize around the purpose of human capital; and marketing organizes around the purpose of products and services. Force your participants to make thinking visible.…

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