Argumentation Relies on Facts, Presumptions, Assumptions, and Probabilities

Understand the Value of Argumentation for Organizational Decision-making

A strong facilitator will improve their critical thinking. They ought understand the holarchial nature of business and other people organized around common cause. Critical thinking helps structure discussions so that groups of people can get more done, faster. Therefore, understand and appreciate the value of argumentation. In 1962, when Thomas Watson (CEO of IBM) was…

Getting to Know One Another, Icebreakers for Large Groups

Two Quick and Effective Icebreakers for Large Groups

All groups, especially very large groups, perform better when the participants know something about each other. Even though time constraints prohibit traditional, self-spoken icebreakers for large groups (eg, 60 people for two minutes each burns two hours), some time for social bonding remains effective. Consider the following simple, easy, icebreakers for large groups, even hundreds of people,…

A Powerful Participants' Package

What to Include in a Workshop Participants’ Package for a Major Initiative

Besides understanding the difference between meeting roles and project or work roles, provide each participant with a participants’ package or pre-read handout. At launch or kickoff or any major inflection points, consider binding a participants’ package with spiral edging across the top of your inserts because it is unique and easier for left-handed note takers.…

Develop the Basis in Four Easy Steps

How to Develop the Basis for a Successful Meeting or Workshop in Four Easy Steps

Purpose is to develop the basis for a successful meeting or workshop in four easy steps. This preparation codifies the program purpose, project scope, session (ie, meeting or workshop) deliverables, and potential participants. Method Do the following: Write down your deliverable and strive to Get Examples! Deliverables illustrate the required documentation and needed information. What are we producing?…

Appreciative Inquiry: Explore the Possibilities

Appreciative Inquiry — A Facilitative Path for the Future

Organizations seeking to change HOW they work may consider Appreciative Inquiry.  The Appreciative Inquiry approach evaluates various viewpoints and to create an evolutionary path for the future. Appreciative Inquiry leverages brainstorming, prioritizing, sub-teams, and various other tools we’ve discussed elsewhere, putting them in the context of: “ . . . study and exploration of what…

Cleanliness as a Value

Values Provide and Answer to Who are We ? — Benjamin Franklin Called Them Virtues

We always find it interesting that consulting firms promulgate their own, unique operational definitions. The term ‘values’ can be found called many things including “Guiding Principles”, “Tenets of Operation”, “Virtues”, “Essential Elements”, etc. Values provide answers to Who are We ? — Benjamin Franklin called Them virtues. Generally, they all describe answers to the basic questions:…

Meeting Workshop Differences

Meeting Workshop Differences – Outcome vs. Output

Use of the term “workshop” frequently overlaps with the term “meeting.” Yet five practical meeting workshop differences require leadership consciousness: Meetings consist of loosely related topics that serve to review and monitor, inform, and sometimes endorse (or decide). Participants during meetings are commonly passive while workshops demand their contributions and activity. Meetings aim for an…

Political Risks in Meetings --- Interviewing Questions

Questions to Ask to Understand Political Risks in Meetings

Political Risks in Meetings — Interview Method Interview participants to understand as much as possible about them, the people they work with, and their business. To understand the political risks in meetings, speak with your participants. Preferably, sit with them one-on-one for about 30 minutes. Speak with each face-to-face, or at least by way of…

Three Forms of Persuasion

What Aristotle Might Say to Facilitators Who Cannot Remove Biases

Argumentation can be described as the SMart approach to persuasion. It combines appeals to logic, or the Scientific Method, along with an appreciation of artistic attributes that that make the appeals more persuasive and convincing. Specifically Aristotle discusses three drivers of persuasive success: Ethos, Logos, and Pathos. Good facilitators ought familiarize themselves with all three. Here’s what…

Good and Bad Muscle Memory

Facilitate: Indispensable in Guide to the Business Analyst Body of Knowledge ®

How to run a better meeting is like learning to be a better listener, easy to understand but hard to do. Why? Poor muscle memory. What can we do about it? Change our muscle memory. While perfect practice remains the best way to overcome poor muscle memory, take a closer look at the International Institute of…