Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

Cleanliness as a Value

Values Provide and Answer to Who are We ? — Benjamin Franklin Called Them Virtues

We always find it interesting that consulting firms promulgate their own, unique operational definitions. For instance, the term ‘values’ can be found called many things including “Guiding Principles”, “Tenets of Operation”, “Virtues”, “Essential Elements”, etc. Consequently, values provide answers to Who are We ? — Benjamin Franklin called them virtues. Generally, they all describe answers…

Political Risks in Meetings --- Interviewing Questions

Interviewing Questions to Ask to Understand Political Risks in Meetings

Interview participants to understand as much as possible about them, the people they work with, and their business. To understand the political risks in meetings, speak with your participants. Preferably, sit with them one-on-one for about 30 minutes. Speak with each face-to-face, or at least by way of a teleconference. Political Risks in Meetings — Interview…

Three Forms of Persuasion

What Aristotle Might Say to Facilitators Who Cannot Remove Bias

Argumentation can be described as the SMart approach to persuasion. It combines appeals to logic, or the Scientific Method, along with an appreciation of artistic attributes that that make the appeals more persuasive and convincing. Specifically Aristotle discusses three drivers of persuasive success: Ethos, Logos, and Pathos. Good facilitators ought familiarize themselves with all three. Here’s…

Structuring Meetings

Compelling Reasons for Structured Meetings | Positive Impact on Stakeholders

The dynamism of business wisdom demands the application of knowledge, stuff you find ‘in−formation’ (not static). Compound those dynamics with the challenge of organizing a group of people. Groups of people fail (or operate at sub-optimal levels) either because they don’t care, don’t have the talent, or don’t know how. Structured meetings and facilitation training…

Range of Meeting Leadership Styles

Understanding the Time and Place for Individual Versus Group Decisions

The continuum of leadership behavior provides one context for understanding the best time and place for individual decisions versus group decisions. That continuum, as illustrated below, ranges from the completely subordinate-centered approach to the completely leader-centered approach. In between these extremes are another four types that blend or offset the “center” perspective. Both approaches can…