Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

Balanced Scorecard

Balanced Scorecard Demands Strategy-Focused Facilitation

Five principles of successful organizations emerged from Kaplan and Norton’s research on successful Balanced Scorecard adaptors. Hence, the five principles describe the key elements of building an organization that can focus on strategy while delivering breakthrough results. Additionally, high performance groups depend heavily on effective facilitation and participant ownership. The nineties are arguably the most…

Workshops Versus Meetings -- Support the Life Cycle of Projects and Other Initiatives

Reasons for the Difference between Meetings and Workshops

If it seems that workshops are actually well-run meetings, that is true to a certain degree. Facilitated workshops and well-run meetings are very similar. The main differences between meetings and workshops are: Meetings Primarily intended to inform by exchanging information Agenda steps are frequently time-boxed Tending to have informally defined roles and a non-neutral leader…

Clear Thinking

Facilitation Secret Sauce – Clear Thinking, Active Listening, & Structure

The facilitation secret sauce to leading more effective meetings and workshops reminds us to put a CAP on wasted time and energy by embracing three behaviors: Clear thinking (ie, yields consciousness) Active listening (ie, yields competence) Prepared structure (ie, yields confidence) The effective meeting leader learns to cap waste—to maintain control over direction, environment, and…

9 Components of a Structured Meeting or Workshop

A facilitated structured meeting or workshop provides an environment designed to extract high-quality information in a compressed timeframe. A structured meeting uses visual aids and a team environment to accelerate projects and amplify the quality of the decisions, outputs, deliverables, and outcomes. Therefore, the major components of the MG RUSH facilitative structured meeting technique include: A model life cycle…

Successful Meetings Demand Collaboration and Avoid Poor Facilitation

Meeting Impact: Poor Facilitation Leads to Problems, Struggles, and Errors

A primary concern in meetings and information gathering activities is getting good information—to build the right product the first time—and to make well-informed decisions. Significant trends show that groups are embedding the role of ‘facilitator’ in the culture and health of modern, especially holistic, organizations.  Therefore, take strides to avoid poor facilitation. “Perversely, organizations with…