How to Facilitate Root Cause Analysis

How to Facilitate KPIs or Root Cause Analysis — an Ishikawa Diagram

You can facilitate KPI (Key Performance Indicators) during meetings by using root cause analysis. Also referred to as Ishikawa or “fishbone” diagrams, the method generates a visual mind map listing possible causes. Named after Professor Kaoru Ishakawa (University of Tokyo), he developed the root cause analysis method in 1945 to resolve steel production problems. Also known as “Fishbone”…

Meeting Inclusiveness

How to Recognize Diversity, Ensuring Meeting Inclusiveness

The primary responsibility of a facilitator is to protect the participants. Furthermore, the facilitator helps drive the group toward its desired deliverable. Since the deliverable is built to serve the participants, people should take priority over the issues.  To some extent, both people and issues are managed by creating an environment that is conducive to…

Concern, Influence, and Control

Scope Creep Kills: Facilitate Concern, Influence, and Control

Scope creep kills projects. It also kills meetings. The consensual sphere of Concern, Influence, and Control helps a group become mindful of aspects that could alter the groups attitudes, beliefs, and decisions. The consensual sphere of Concern, Influence, and Control helps a group to focus, on one issue at a time, or one aspect at a time.…

Fist of Five for Contextual Questions

Use the Fist of Five to Test for Consensus on Contextual Issues

The Fist of Five approach combines the speed of thumbs up/ down and displays the degrees of agreement that can support more complicated decision spectrums. Using this tool, people vote using their hands and display fingers to represent their degree of support. Fist of Five Method When a group comes to consensus on an issue, it means that everyone in the group can…

Facilitate Simple Prioritization with our PowerBall Method

How to Facilitate Prioritization and Build Consensus Quickly (or, MoSCoW)

Every meeting leader needs to have a simple tool to quickly facilitate prioritization and consensus around basic issues. Use our PowerBall method to build consensus in minutes, not hours. (See the MoSCoW alternative below) Rationale to Facilitate Prioritization It’s faster to get a group to agree on what NOT to discuss anymore.  Therefore, apply the Pareto Principle (aka 80-20…

Agile Facilitation

7 Reasons Why Agile Facilitation is Powerful

We love Agile. You should too. For most of you, some version of Agile methodology will eventually replace waterfall SDLC (software development life-cycle) and PDLC (product development life-cycle). For many of you, it already has. ‘Agile’ and ‘facilitation’ are terms so intertwined, they are nearly redundant, yet remarkably powerful. Agile methodology compelled us to become…

Five Meeting Problems and What You Should Do About Them

Five Common Meeting Problems and What You Should Do About Them

Ever develop that sense of deja vu about not getting anywhere during a meeting?  Meeting problems are indicative of resistance that is generated during a meeting.  Resistance can be prevented and mitigated with professional behavior.  Here’s what to do about five common meeting problems. 1.  Meeting Problems — Lack of clear purpose All too frequently, meetings are…

Difficult Meeting Participants

How to Manage a Problem Person During Meetings

A problem person is a meeting distraction and their message is ineffective because of some characteristic that gets in the way of clearly communicating. “Politikos” — Nature of the Problem Person The term ‘Politikos’ means ‘the science of people.  You deal more ably with participants as you gain more experience.  However, there is a certain…