Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

Facilitating Kum-Bay-Yah Decision-Making Matrix to Guide Selection of Structured Facilitation Tools

For-Profit Meetings Requires Structure Not Found in Facilitating Kum-Ba-Yah

Facilitating business requirements captures substantially different challenges than facilitating Kum-Ba-Yah community forums and other volunteer-based meetings. While active listening serves both scenarios, decision-making that supports most business initiatives differs from win-lose voting methods. Frequently, business facilitators are not seeking agreement, rather harmony. The difference follows. Agreement suggests that everyone is singing the same note, perhaps…

Change Management

Seven Top Skills for Managing Change in an Enterprise or Organization

To improve or enhance your personal capacities and to help you understand what skills to seek in others that support effective change, we have isolated seven top skills for managing change. These skills are those most frequently identified by employers according to Syracuse University public-affairs professor Bill Coplin, author of “10 Things Employers Want You…

Facilitating Kum-Bay-Yah Decision-Making Matrix to Guide Selection of Structured Facilitation Tools

Guidelines for Selecting Appropriate Structured Facilitation Tools

Facilitators rely on hundreds of tools to gather information, support decision-making, encourage innovation, build camaraderie, strive for higher quality, or guide a facilitator through an unplanned pathway.  Therefore, your selection of the “best” structured facilitation tools depends on many factors. A note of caution—beginning facilitators often have a difficult time feeling comfortable because of the…

Scenario Planning Support

National Intelligence Council Support for Facilitating Scenario Planning

The FAST Professional Advanced Facilitative Leadership training covers a methodology and explains the need for facilitating scenario planning. Therefore, if you find yourself in that role, consider purchasing the USD$2 Kindle version of “Global Trends 2030: Alternative Worlds” to support your methodology and preparation. Future Scenarios For instance, Robert Moran’s excellent summary can be found…

Structured Facilitation Begins with Your Holarchy

Holarchy: The Discipline of Structured Facilitation Contrasted to Kum-Ba-Yah

The discipline of structured facilitation differs from what we respectfully refer to as “Kum Ba Yah” or “warm and fuzzy” facilitation that frequently begins by co-creating ground rules. Most corporate environments simply do not afford enough time to follow the slow but sure path of building trust and camaraderie among participants. The holarchy provides a…

Same Height?

Be on Guard for Selective Perception and other Meeting Participant Biases

Guard against selective perception.  As their session leader, remember that everything heard in a meeting or workshop is interpreted and filtered differently by participants. They will hear or see differently based on their individual biases, or colored lenses. To illustrate the point, the vastly different pictures below are all from the same area in space…