Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

Stimulate the Senses

The Positive Psychology of Chenille Stems: How to Make Everything Seem Easier

If you seek innovation and breakthrough during your group meetings or workshops, do not clone yourself. Constantly strive to blend and mix various ingredients and participants. Prepare to keep all of your participants stimulated. We call it the “Zen” of the experience—that is appealing to all the senses to stimulate and maintain vibrancy, including chenille…

14 Typologies to Avoid

14 Facilitator Typologies to Avoid (Humorous, Although Uncannily Real)

Here is a quick and somewhat humorous listing of fourteen different facilitator typologies or “personalities” you might seek to avoid. Our favorite is “The Pretender.” The “I Can’t Hear You” Guy— The facilitator who refuses to listen, probably because they are too busy analyzing, judging, and processing information. The Blabber— The facilitator who loves the…

Facilitating Kum-Bay-Yah Decision-Making Matrix to Guide Selection of Structured Facilitation Tools

For-Profit Meetings Requires Structure Not Found in Facilitating Kum-Ba-Yah

Facilitating business requirements captures substantially different challenges than facilitating Kum-Ba-Yah community forums and other volunteer-based meetings. While active listening serves both scenarios, decision-making that supports most business initiatives differs from win-lose voting methods. Frequently, business facilitators are not seeking agreement, rather harmony. The difference follows. Agreement suggests that everyone is singing the same note, perhaps…

Change Management

Seven Top Skills for Managing Change in an Enterprise or Organization

To improve or enhance your personal capacities and to help you understand what skills to seek in others that support effective change, we have isolated seven top skills for managing change. These skills are those most frequently identified by employers according to Syracuse University public-affairs professor Bill Coplin, author of “10 Things Employers Want You…

Facilitating Kum-Bay-Yah Decision-Making Matrix to Guide Selection of Structured Facilitation Tools

Guidelines for Selecting Appropriate Structured Facilitation Tools

Facilitators rely on hundreds of tools to gather information, support decision-making, encourage innovation, build camaraderie, strive for higher quality, or guide a facilitator through an unplanned pathway.  Therefore, your selection of the “best” structured facilitation tools depends on many factors. A note of caution—beginning facilitators often have a difficult time feeling comfortable because of the…

Scenario Planning Support

National Intelligence Council Support for Facilitating Scenario Planning

The FAST Professional Advanced Facilitative Leadership training covers a methodology and explains the need for facilitating scenario planning. Therefore, if you find yourself in that role, consider purchasing the USD$2 Kindle version of “Global Trends 2030: Alternative Worlds” to support your methodology and preparation. Future Scenarios For instance, Robert Moran’s excellent summary can be found…