One of the many approaches taught by MG RUSH in our Professional Certified Facilitation training is the FAST facilitation technique. The FAST facilitation technique ensures that meetings and workshops will be more effective in building consensus and producing quality decisions. As the Facilitator, it helps make you a more successful leader and meeting designer.
Most academic books, classes, and courses focus on the individual; individual beliefs, values, and behavior. Most courses on ‘Critical Thinking’ for example, strive to make the individual participant a better thinker. Most courses on ‘Marketing’ for example, emphasize individual sensitivities and choice. “What is FAST” provides the group view.
When dealing with groups, leadership styles have been so ineffective that many techniques rely on voting to make critical decisions. The voting method yields bigger numbers but not necessarily higher quality decisions. In corporate, government, and NGO (ie, non-governmental organizations) cultures, complex decision-making usually requires three discrete voices:
- Budget approver
- Brand selector
- Requirements specifier
The FAST facilitation technique is a holistic technique for structuring the input of various and complex perspectives. FAST facilitation galvanizes a consensual outcome that everyone will own and support. With consensus, as opposed to voting, you develop a win-win situation. The FAST facilitation technique is designed to help you win and it begins by teaching groups HOW TO THINK. The curriculum focuses on the tools and method that generate results an entire group will support.
We begin with leadership, defined partially as possessing line-of-site, to know where you are going. If you are going to run a meeting, you first need to know ‘what done looks like.’ Specifically, before any meeting begins, you need to clearly articulate the meeting deliverable (ie, be able to describe what success means before your meeting begins). Even lousy facilitators succeed when the deliverable has a clear and demonstrable impact on the quality of life of its meeting participants. Participants will help a poor facilitator get results for their own benefit.
Leaders can be doubly effective when they embrace a facilitative style. This means taking subject matter expertise and putting it in the form of questions rather than answers. The facilitative style is the opposite of control and command, also known as waterfall mentality. Modern leaders appreciate the likelihood that there is more than one right answer, so they seek the best answer given current conditions, from the group they are leading. If the leader already has the answer, they should not conduct a meeting, as meetings are a very poor form of persuasion.
HOWEVER, even a leader who knows where they are going and what it takes to be facilitative still requires one more skill to be optimally effective. They need to know HOW TO build what ‘DONE‘ looks like (ie, HOW TO build the deliverable). The FAST facilitation technique emphasizes the HOW TO and calls it meeting design(or, methodology).
When you take a trip for example, first you need to know WHERE you are going (and of course, WHY you are going there). HOW you get there reflects numerous options and decision criteria. For short-distance trips, for example, most of us could take a motorized vehicle, walk, ride a bicycle, etc. FAST facilitation optimizes HOW you get from the meeting introduction to the meeting conclusion, on time and with results everyone will support.
Building on the FAST facilitation technique, MG RUSH Professional Facilitation has provided the foundation for successful meetings and workshops worldwide by supporting:
- Application environments such as JAD, OLAP, SAP, SOA, and UML
- Business agility, analytics, architecture, intelligence, decision-support, and portfolio alignment, and process improvement models
- Life-cycles such as DMAIC, Kaizen, Lean, RUP, SCRUM, Six Sigma®, SCM, and SDLC
- Our most popular deliverables that include gap analysis, planning of all sorts, prioritization with six levels of increasing complexity (and appropriate tool for each), and team and project charters
- Work products such as Daily Scrums, Kick-offs, Logical Models, Product Backlogs, QFD, Requirements Gathering, Retrospectives, Root Cause Analysis, SIPOC, Use-Cases, and User Stories
The FAST facilitation technique refines the governance and ownership of information and decision-making with proven results:
- Capacity building for nonprofits, NGOs, and management support organizations
- Clear and traceable assumptions, preferences, and decisions
- Documented governance and ownership of information and decision-making
- Fewer omissions resulting in costly changes
- Up to 400 percent reduction of total resources compared to individual interviews
Primary features of the structured FAST facilitation technique include:
- Extensive reference manual that covers the life-cycle of facilitated workshops. Topics include facilitator skills, group dynamics, meeting agendas and preparation, project planning, and visual aids.
- Five-day FAST Professional Facilitation Training—frequently called “THE boot camp” for facilitators, producing some of the finest facilitators in the world.
- Dozens of hours of practice and daily personal feedback, including five written pages.
- Commitment to continual updates of our content and improvements. Electronic access to hundreds of templates/ support materials to conduct you own meetings, workshops, and presentations.
- Continuing professional development through our Advanced Facilitation training, enabling experienced facilitators to expand their abilities and continue to grow.
- Continual fine-tuning and improvement of our technique through our own (and alumni) in-field application of FAST facilitation as regular, practical facilitators—we practice what we preach!
MG RUSH created the FAST technique for running more effective meetings and workshops that require group input, consensus, and decision-making.
FAST is only known technique for structuring the input of various and complex perspectives by enforcing a consensual outcome that everyone FAST own and support. With consensus, as opposed to voting, you develop a win-win situation. FAST is designed to help you win and it begins by teaching you HOW TO THINK, not so much about individual behavior, but the tools and method that will generate results an entire group will live by.
Proven Career Boost
The FAST facilitation technique works, and based on alumni feedback, it works great. Read some of the testimonials, including those from recent classes (by our standards, the most important). Everyday we are helping thousands of alumni run more effective meetings, thus helping them exceed personal and project objectives faster than they would have without understanding HOW TO THINK when dealing with groups of people. Participants deriving from various cultures with multiple beliefs and individual values that seem to yield contrary choices and behavior. While not for the faint-hearted, you will leave our training, competent, and adding more value than ever for the benefit of your career and your organization.
Don’t ruin your career or reputation with bad meetings. Register for a class or forward this to someone who should. Taught by world-class instructors, MG RUSH professional facilitation curriculum focuses on practice. Each student thoroughly practices and rehearses tools, methods, and approaches throughout the week. While some call this immersion, we call it the road to building impactful facilitation skills.
Our courses also provide an excellent way to earn up to 40 SEUs from the Scrum Alliance, 40 PDUs from PMI, and 40 CDUs from IIBA, as well as 3.2 CEUs for other professions. (See individual class descriptions for details.)
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