Print Friendly, PDF & Email

The TAO of Facilitation

The Tao of Facilitation

10th Verse of the Tao

Can you love your people

and govern your domain

without self-importance?

. . .

working, yet not taking credit;

leading without controlling or dominating?


While it is not easy leaving the ego at the threshold, it is mandatory for modern and effective facilitative leadership. Meetings run best when the leader is NOT talking, rather listening. There is an inverse relationship between the amount of air time consumed by the facilitator’s voice and the perceived success of the meeting. If the facilitator speaks 100 percent of the time, the meeting will be viewed as a complete failure. Participants will view meetings favorably when they speak most of the time during a meeting — guaranteed. That’s the tao of facilitation.

Most of us have attended a class on public speaking. Listening, we learn, is no less important (and perhaps even more important) than speaking. Listening also supports facilitating, which is why listening is one of the core skills we apply in our facilitation training.

According to the Dalai Lama:

“When you talk, you are only repeating what you already know; but when you listen, you may learn something new.”


Don’t ruin your career or reputation with bad meetings. Register for a class or forward this to someone who should. Taught by world-class instructors, MG RUSH  professional facilitation curriculum focuses on practice. Each student thoroughly practices and rehearses tools, methods, and approaches throughout the week. While some call this immersion, we call it the road to building impactful facilitation skills.

Our courses also provide an excellent way to earn up to 40 SEUs from the Scrum Alliance, 40 PDUs from PMI, and 40 CDUs from IIBA, as well as 3.2 CEUs for other professions. (See individual class descriptions for details.)

Want a free 10-minute break timer? Signup for our once-monthly newsletter HERE and receive a timer along with four other of our favorite facilitation tools, free.



Facilitation Expert

Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

Visit Our Website

Leave a Reply

Your email address will not be published. Required fields are marked *

Post comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.