With over 25 years in the speaking and training profession, Karen is a highly skilled and interactive facilitator. Her warm, enthusiastic style immediately puts her audience at ease. Participants appreciate her authenticity and empathy while they enjoy laughing with her at the humor and contradictions inherent in all organizations. Employees leave her sessions with information, insight, and skills that make them better communicators and co-workers. Karen holds a master’s degree in organizational development from Johns Hopkins University and an undergraduate degree in industrial psychology from the University of Virginia. She has been accepted as a full member of the National Speakers Association and is a CSP (Certified Speaking Professional). Karen is president of NSA-DC Chapter (2016-2017) and she is on the steering committee of the Human Resources BioAlliance (HRBA).