MG RUSH 452 Certified Structured Professional Facilitation Training Five-Day Curriculum and Agenda

MG RUSH Structured Professional Facilitation Training strengthens leadership skills to prepare team and project leaders, analysts, managers, and strategic planning executives to make the most of critical decision, projects, and strategic plans. This course provides an excellent foundation for those who find themselves in meetings most of the week or consulting others. Regardless of position, the course adds significant value for those for whom the output of meetings and team performance drives organizational success. The course is remarkably intensive (practice-driven), well-rounded, and targeted for today’s fast-paced, process-driven business change environments.

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Professional facilitation training proves to substantially improve leadership skills, resulting in more energetic people, meetings, and workshops. Methodology and leadership skills overcome the productivity challenges of time, cost, and scope. Team initiatives benefit from structured activities that plan, decide, analyze, and extract high-quality information in a compressed time. Empirically driven, our technique instructs individuals (and their teams) to develop clear deliverables, superior problem-solving skills, and consensus-based decisions.

MG RUSH Certified Structured Professional Facilitator

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Professional facilitation training also captures effective management style. Facilitation skills support a modern, collaborative leadership approach. Facilitative management bridges cross-cultural as well as cross-functional aspects within organizations.

The MG RUSH structured facilitation technique uses immersion learning built on over thirty years of facilitation training and practical experience in a wide range of industries, situations, and group types.

Based on JAD, FAST and other facilitation and leadership approaches, our enhanced Professional Facilitation technique embraces workshop mindset and extends facilitation to a range of significant projects and initiatives on information technology, quality, corporate planning, and strategic initiatives. The MG RUSH Professional Facilitation technique immediately supports your need for improved decision-making, ideation, information gathering, mediation, planning, and team building.

CERTIFICATION CREDITS
MG RUSH Certified Structured Professional Facilitator

Successfully complete a rigorous, five-day facilitation training qualify for 40 PDUs, 40 CDUs, 40 SEUs Certified Structured Professional Facilitator (CSPF) status.

Professional Facilitation Training | Leadership Skills | Meeting Facilitation

PMI PDUs – Participants qualify for 40 Professional Development Units (PDUs) from the PMI upon completion.

Professional Facilitation Training | Leadership Skills | Meeting Facilitation

 

Professional Facilitation Training | Leadership Skills | Meeting FacilitationIIBA CDUs – Participants qualify for 40 Continuing Development Units (CDUs) from the IIBA upon completion. We comply with the IIBA BABOK® v2.0.

 

Professional Facilitation Training | Leadership Skills | Meeting FacilitationSCRUM SEUs – Participants qualify for 40 SCRUM Educational Units (SEUs) from the SCRUM Alliance upon completion.

COURSE GOALS

We prepare you to plan and lead important initiatives in your firm or for your clients. MG RUSH graduates apply SMART principles and preparatory activities, improve their session leadership, structured facilitation, and methodology skills, and learn how to build and sequence effective meeting and workshop steps, activities, and questions. Ultimately, most meeting deliverables are generated by building consensus around the answers to structured “questions”. Our intense, five-day curriculum teaches you how to:

  • Become a more active listener and effective leader
  • Build methodologies and process models that clearly define policies (i.e. “WHY”), rules (i.e. “WHAT”), and procedures (i.e. “HOW”)
  • Create annotated workshop/meeting agendas, assuring your overall method is under control and transferable
  • Expand the range of situations where you provide active leadership
  • Heavily improve preparation (of both facilitators and participants)
  • Identify appropriate workshop tools to build consensus around simple, complicated, and complex decision making
  • Manage group conflict and “problem people”
  • Perform as an effective facilitator and methodologist from “the boardroom to the boiler room”
  • Plan and estimate workshops and sequential meetings

WHAT IS MG RUSH Professional Facilitation?

MG Rush Professional Facilitation training provides the most comprehensive structured technique available. It assures information gathering where consensus replaces aggregating individual perspectives. Our structured facilitation technique fully integrates communication and group dynamics to derive consensus-based agreement. MG RUSH provides world-class facilitation training, leadership skills, and methodological prowess.

MG RUSH Professional Facilitation training provides the foundation for successful meetings and workshops worldwide by embracing:

  • Business architecture, alignment, and decision-support models
  • Business process and technology environments (eg, Agile, DMAIC, JAD, Kaizen, Kanban, Lean, LeSS, RUP, SAFe, SAP, Scrum, and XP etc.)
  • Capacity building for nonprofits, NGOs, and management support organizations
  • Enterprise/initiative planning, project definitions, and team charters
  • Planning, analysis, design, and change management support, using any methodology
  • Project and portfolio management demanding consensus-based prioritization
  • Strategic mapping through life-cycle to execute your strategy

MG RUSH Professional Facilitation training improves the governance and ownership of information and action plans with proven results:

  • Clear and traceable assumptions, preferences, and decisions
  • Enhanced communication between all parties
  • Fewer mistakes and changes
  • 400% reduction of total enterprise resources compared to interviews
  • More complete, consensus-based information

Key features include:

  • Extensive reference manual that covers all aspects of effective meetings including: facilitator skills, group dynamics, meeting agendas, meeting preparation, project planning, visual aids, and support.
  • Five-day Professional Facilitation Training—frequently called “The boot camp” for facilitators, producing some of the finest facilitators in the world.
  • Availability of continuing professional development through our Advanced Facilitator Workshops that enable experienced facilitators to expand their abilities and continue to grow as session leaders.
  • Commitment to continual updates of our content and improvements to our technique through our alumni-only online resources and alumni contributions.
  • Continual fine-tuning and improvement of our technique through our own (and alumni) in-field application as regular, practical facilitators. We practice what we preach!

MG RUSH Certified Structured Professional Facilitation – 452

DAY ONE

Launch Activities

  • Welcome—training purpose, scope, deliverables, agenda review, and ground rules
  • Controlling operational definitions; e.g., “consensus”
  • “Nobody is Smarter than Everybody”—capacity of teams and power of change
  • Consensus—the natural sequence of thoughts, words, and deeds:
    • Trivium—logic (WHY), rhetoric (WHAT), and grammar (HOW)
    • √   Exercise—expectations using break-out teams and creativity tool
  • Using the reference materials and getting online (cloud) access to resources
    • √   Practice—student introductions using five-question, ice-breaker tool

Leadership Consciousness

  • Project management: groups versus teams—roles, titles, and egos
  • Meeting leadership and characteristics—facilitator versus methodologist
  • Group characteristics and clear thinking—output versus outcome
  • Meeting leadership practicalities:
    • What to do when the boss/ other invites him/ herself into your meetings
    • Adding and removing members of groups
    • Preventing meeting sabotage and other time wasters
  • Project, program, and business unit goals—holarchial alignment
    • √   Exercise—what does ‘DONE’ look like?

Facilitation Competence

  • Facilitation skills—group focus by removing distractions:
    • Presenting and communicating—substance over style, verbal disfluencies
    • Questioning—preparation, rhetorical precision, and sequencing
    • Active listening—contact, absorb, reflect, and confirm
    • Challenging—teaching participants how to make their thinking visible
    • Neutrality—content versus context
    • Project management neutrality mitigation methods
    • √   Practice—active listening laboratory, asking precise questions
  • The ways people think—patterns of perception:
    • Cognitive biases and social styles
    • Groupthink and the voting fallacy
    • √   Exercise—intervention challenges and devices
  • Today’s review and tomorrow’s preview:
    • √   Assignments—recommended reading and preparation for tomorrow

 

DAY TWO

Facilitation Competence (continued)

  • Opportunity through conflict—keeping conflict constructive
  • Managing sixteen discrete personality types and keeping discussions on task:
    • Ground rules, non-verbal tips, and other interventions
    • Special treatment—dominators and quiet people
    • Contributing value of healthy argumentation and debate
    • Application of Myers-Brigg’s® and similar personality typing indicators
    • √   Discussion—other personalities and challenges experienced
  • Group personality management: forming, storming, norming, and performing
  • Other areas of conflict—self-fears and environmental factors
  • Three methods for resolving arguments while building consensus
  • Scheduling, energy boosters, and other participation tips
  • Summarizing the mandala of facilitator core competencies and behaviors

Methodological Confidence

  • The differences between structured facilitation and “Kum-Bah-Yah”
    • Other sources for team-building and large group facilitation exercises
  • Helping groups to make more informed decisions:
    • Differences between simple and complex; qualitative and quantitative decisions
    • Avoiding decision-making trap #1—the value of ‘more than one’ right answer
    • Avoiding decision-making trap #2—how voting leads to poor quality group decisions
  • Tool overview, characteristics, matrix, and selection:
    • Ease of use, resource requirements, benefits, and timing
    • ‘Peel the onion’—tools nested within tools:
    • √   Brainstorming exercise—diverge ➫ analyze ➫ converge
    • √   How to get agreement on purpose, definition, and simple prioritization
  • Ideation ground rules and value of using the book-end method
  • What to do if the team cannot agree or a decision is unclear
  • Special tools for a facilitator’s hip pocket:
    • DeBono’s Thinking Hats, SCAMPER, and Changing Perspectives:
    • √   Gap analysis demonstration—problem-solving and solution stacks
    • √   Assignments for day-three, student-led sessions (recorded)
  • Other tools designed to improve project performance (eg, Force-Field, RCA, etc):
    • √   Exercise: Flexibility Matrix, Framing, and Perceptual Mapping
    • √   Exercise: Decision Matrix using bubble charts and multiple dimensions
    • √   Practice—prioritization and decision-making meeting using the Scorecard approach
  • Today’s review and tomorrow’s preview:
    • √   Assignments—recommended reading and preparation for tomorrow

 

DAY THREE

Meeting Management Controls

  • Getting participants prepared—checklist templates, interviews, and pre-reads
  • Documentation sizzle, “if it’s not documented, it didn’t happen”
    • √   Alumni online resource review—agendas, audio-visual support, etc.
  • Leading remote participants and virtual (audio-conference and video-presence) meetings
  • Risk analysis—measuring/ managing risk with project team and sponsors
  • Logistics—archiving, Sharepoint, CoP, CoE, team rooms, and email communication
  • Continuous improvement and feedback method

Agendas: Professional Introduction and Wrap

  • Agenda concepts—building a reusable approach (ie, annotated agenda)
  • Introduction—seven activities that are a MUST for every meeting/ workshop
  • Review and wrap—four activities that are a MUST for every meeting/ workshop
  • Agenda construction (basics)
    • √   Simple versus annotated agenda demonstration
    • √   Participants package (ie, pre-read) exposition
    • √   Meeting notes (an actual four-hour workshop) exposition

Student Practice Session Immersion

  • Student practice sessions
    • √   Student led practice sessions—facilitating a meeting (audio-video recorded session)
    • √   Oral student and instructor feedback
  • Extensive three-page evaluation to provide holistic feedback that integrates with each student’s growth needs, projects, and organizational expectations
  • Today’s review and tomorrow’s preview:
    • √   Assignments—recommended reading and preparation for tomorrow

 

DAY FOUR

Professional Facilitation Training, Facilitator TrainingApplied Facilitation—Planning Workshop Simulation

  • Planning workshop (ie, WHO Does WHAT and WHEN)—interactive student practice session covering ten agenda steps, new tools, and a start-to-finish understanding about the sequence of the steps and how they relate to each other:
    • √   Why are we here? (using the Coat of Arms tool)
    • √   Who are we? (using the Categorizing tool)
    • √   Where are we going? (using the Temporal Shift tool)
    • √   How do we measure our progress? (using the Scorecard tool)
    • √   What is our current situation? (using MGRUSH’s proprietary and quantitative SWOT analysis that is used to prioritize complex options such as portfolio management)
    • √   What to we do to reach our objectives? (narrative conversion of SWOT above)
    • √   Is it the right stuff to do? (using the Alignment tool)
    • √   Who does what? (using a Roles & Responsibilities tool)
    • √   What are we going to tell others? (using Guardian of Change tool)
    • √   Is everyone clear on assignments and next steps? (using the Review & Wrap tool)
  • Overview of other planning workshops and agendas including project planning considerations and approaches to problem-solving.

Applied Facilitation—Analysis Workshop Simulation

  • Analysis workshop (ie, a picture of the business area, or scope; also known as a Context Diagram)—interactive student practice session covering six agenda steps, new tools, and a start-to-finish understanding about the sequence of the steps and how they relate to each other:
    • √   Why are we in this business area? (ie, Purpose—using Commander’s Intent tool)
    • √   Who do we work with in support of our business? (ie, Enablers—various tools)
    • √   What do we receive from them in support of our purpose? (ie, Inputs)
    • √   What do we give them in support of our purpose? (ie, Outputs)
    • √   Model and validation (using a Modeling tool)
    • √   The scope defined (narrative conversion from Model above)
  • Overview of other analysis workshops and agendas including logical modeling, peer review, root cause analysis, FMEA, value-stream analysis, etc.

Applied Facilitation—Design Workshop Simulation

  • Design workshop (ie, detailed requirements using a SIPOC approach)—interactive student practice session covering six agenda steps, new tools, and a start-to-finish understanding about the sequence of the steps and how they relate to each other:
    • √   Why are we in this business area? (ie, Purpose—using Commander’s Intent tool)
    • √   What do we do to support our business? (ie, Verb-Noun pairings)
    • √   What are the primary processes identified from above? (Categorizing tool)
    • √   What is the discrete purpose of each process? (Commander’s Intent tool)
    • √   What are the life-cycle activities required to support each process?
      (using the Plan > Acquire > Operate > Control tool)
    • √   For each activity above, what are the detailed requirements? (ie, HOW do you perform that activity now?—using the SIPOC tool that also captures
      Source > Input > Process > Output > Client)
  • Overview of other design workshops and agendas including decision support, organizational design, project risk assessment, etc.)

 

DAY FIVE

Professional Facilitation Training, Facilitator TrainingStudent Skills and Immersion

  • Skills and Immersion
    • √   Case Studies—facilitating a workshop (audio-video recorded session two)
  • Extensive four-page evaluation to provide holistic feedback that integrates with each student’s growth needs, projects, and organizational expectations
  • Class photos, contact information exchange, alumni passwords, alumni-only website and resource review ➟ congratulations and CERTIFICATION

Professional Facilitation Training Leadership Skills

Materials

  • Reference Manuals—each student receives a professional reference manual exceeding four hundred pages of facilitative leadership skills, decision-making tools, meeting agendas, and meeting controls to be used for years to come.
  • On-Line Access—each student receives online access to meeting agendas, checklists, ground rules, scripts, step-by-step guides, templates and audio-visual materials; to conduct their own meetings, workshops, and presentations.
  • Evaluation—each student receives daily evaluations from a certified instructor, with three written pages describing students’ strengths and areas for improvement. Certification is issued after successfully completing the capstone practice session.
  • Video—each student receives a digital recording of their capstone session where they perform as session leaders in real, yet simulated conditions.

 SCHEDULE

Private classes may be customized for your own group or situation. Minimum private group size is four; maximum is fifteen. Private classes provide the best opportunity for us to tailor the curriculum for your company’s needs. 

Public classes are typically held monthly.

Class dates are subject to change. Please check our Public Course Calendar for the most current sites and dates.

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(Ask about other dates. Occasionally, a private class client may permit non-competing persons to participate in their on-site classes. Private, on-site classes occur throughout the U.S. and World.)

Participants also receive our copyrighted reference manual plus session leader templates and workshop tools for alumni use and distribution.  Numerous private companies and governmental bodies have each sent dozens of participants through our core curriculum. Contact us today for details, arrangements, or for other questions.

COST

The cost per student:

  • 452 Professional Facilitation 5-Day Class: US $2,950.00

(*Public class prices are per person. Discounts are available for nonprofit organizations and larger groups, which can be noted on our registration form.)

Fee includes training, materials, supplies, and lunch. We limit public class size to provide each student with opportunities to practice and enable personal attention from the instructor. Transportation, meals outside of class, and lodging are the responsibility of the student.

Please inquire for private class pricing and available dates (for on-site, corporate needs).The on-site fee covers training, materials, and instructor travel. Ideally, on-site classes should contain six to twelve students.Inquire About Private Class

If you would like to attend a specific class, plan to send someone(s), or are waiting on final approvals or confirmation, go ahead and call or write today to reserve a seat. Classes fill up quickly and are limited in size. If the class you select is full, we will notify you and place you on a waiting list if you choose.

PREREQUISITES

Students receive the most benefit from the course if they have:

  • Good organizational skills
  • Some understanding of business problems
  • Familiarity with business analysis
  • Moderate comfort working in front of a group

For an extensive list of organizations that prefer MG RUSH, please visit our Clients page.

YOUR NEXT STEP

To reserve a space, arrange for a private class, or inquire about this and other courses, please call us at 630-954-5880 or

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