Terrence Metz is a founding partner and CEO of Morgan Madison & Company.

Terrence Metz, CEO of MG RUSH Facilitation Training

Terrence Metz MBA, CSM, CSPF

“Terrence was an incredible instructor, while the content is invaluable, he is what made this experience exceptional.  I’ve been through countless training and cannot remember a single one that I found so interesting, exciting, and informative.”  – B. D., IT Business Analyst

For over twenty years, Terrence Metz has focused on improving group decision-making techniques. His experience proves that the two most significant factors contributing to effective group decision-making are:

• Higher quality and evidence-based information assures higher quality decisions, and

• Properly facilitated conflict provides groups with more options to consider, thus driving higher quality decisions.

He is passionate about using and teaching professional facilitation to help individuals and teams make more informed decisions. Building on JAD, FAST and other facilitation and leadership approach, Terrence continues to advance the MG RUSH Professional Facilitation technique through constant research and experience. In addition to continually updating the facilitation curriculum to keep it current and relevant, Terrence had added and enhanced decision-making tools such as PowerBalls and the FAST quantitative SWOT technique (used worldwide by Fortune 500 companies).  He introduced the concept of Holism to the field of structured facilitation as a method for keeping discussions on target and aligning deliverables throughout an organization.

Since 2000, Terrence has worked with Morgan Madison and Company consulting, coaching, and training businesses worldwide. He has taught over four hundred facilitation classes and three thousand students on five continents.  He is considered by many to be an expert group facilitator, instructor, and developer of workflow processes and Voice of the Market inputs that accelerate commercial success.

Terrence’s engagements have included strategic development, business planning, problem-solving, continuous improvement, organizational design, process design, customer cognitivity workshops, and market-based product development and launch. His clients include program and project managers, senior officers, and the business analyst community among dozens of private and public companies and global corporations.

As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product innovation. His aspiration is to make it easier for others to succeed.

Terrence Metz, CEO of MG Rush Facilitation TrainingTerrence worked with William Malek, co-author of “Executing Your Strategy” (Harvard Business Press) to build the platform, annotated agendas, and SIPOCOs that instruct organizations on how to consensually transform strategy into projects and action. In 2012 he co-authored the critically acclaimed, Change or Die: A Business Process Improvement Manual.

In addition, Terrence has a P&L background in capital goods markets with highly engineered-products and services (eg, Honeywell). He completed additional graduate work in inter-cultural decision-making at Marquette University, is a past board member of the Product Development Managers’ Association, and a long-time member of the International Association Facilitators (IAF), International Business Analysts Association (IBAA), Project Management Institute (PMI), Scrum Alliance, and World Future Society (WFS). 

Most importantly, Terrence is an effective listener and equally adept at teaching the MG RUSH Professional Facilitation classes as well as galvanizing consensus around important and challenging issues.

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“Best training I’ve had in my career so far.”  J.L., Field Engineer

“I just wanted to thank you for a life changing course. Your course was like a boot camp and it almost totally removed my fear of speaking in front of groups.” – E.S., IT Client Liaison

Documentation of facilitator-led sessions –

“I am amazed at the clarity and thoroughness of your work. We have relied on the quality of the sessions and documentation for months as the cornerstone of our planning. Your work has cut out the discord between points of view.” – Head of agency of U.S. government

Balanced Scorecard sessions –

“[Our president] felt comfortable with budgets and the approach from program and core perspective. I feel like I won the lottery!” – L.H., VP – major print and media company

“I thoroughly enjoyed the class and appreciated your reality input into the discussions.” K. M., Training Coordinator, Applications Trainer

Productivity, enthusiasm, and commitment –

“It was really awesome. The first time/place I have seen this company on such a “high” in terms of strategic plan accomplishment. I never thought I’d see the day that [VP] stood up and told everyone what an awesome job our department does. We owe it in no small part to teamwork as well as someone like you who forces us to get it all together.” – D.C. – department head

“Course went over and beyond my expectations.  I now have a fuller understanding of facilitation; facilitation as both an art and a science!” – D.D., Enterprise Learning Officer

“Terrence — great job.  Your energy is contagious.  You know your subject.  You were clearly prepared.  You were entertaining as well as educational.  Thank you so much.” M.V., Senior IT Manager, PMO

“You are my new hero.  The breath of your knowledge is so impressive.” K.S., Senior Business Information Technology Consultant

“I took the Leadership Strategies course and was bored. I took your course and was exhausted.” – N.K., independent consultant

“[Regarding her new access to alumni resources] Thank you! It’s been quite a while since I took the FAST class, but I still regard it as the best seminar I ever had. I look forward to perusing the online resources.” – K.W., consultant

In answer to the question, What was your least favorite part of the course? “The day I missed.” H.A., Director of Corporate Support

“The tools are exceptional, but I personally found the practice and feedback to be the most invaluable in aiding my professional development.”  – J. D., Business Analyst

“It met objectives I didn’t know I had. Hope that makes sense . . . also help me be a better contributor in a facilitated environment . . . Terrence, You are perhaps the instructor who has kept me engaged in a week long setting more than anyone else I’ve ever had.” – T.M., Vice President Operations

“Great instructor; very knowledgeable about subject (SME); also very knowledgeable about other topics when discussed during breaks.  Great course!  I would definitely recommend it or even take it again.” – D.D., Enterprise Learning Officer

“This was the best training course I have ever attended, and I know that it is in great part to all of your participation (and Terrence’s materials, structure, exercises, etc.). Thank you for sharing a wonderful, fantabulous week with me and for bringing out the person I have not been in some time. It was great fun!” – K.C., Lean Sigma Coordinator

“I wanted to follow up and tell you thanks for helping me a while back. The workshop went very well. Everyone involved seemed to be very pleased with the way it was run and the outcome.” – N.I., product manager

“To this day it’s the best training class I’ve ever taken. I recommend it to everyone.” – S.R., Engineering Advisor

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