Terrence Metz is a founding partner and CEO of Morgan Madison & Company.

Terrence Metz, CEO of MG RUSH Facilitation Training

Terrence Metz MBA, CSM, CSPF

“Terrence was an incredible instructor, while the content is invaluable, he is what made this experience exceptional.  I’ve been through countless training and cannot remember a single one that I found so interesting, exciting, and informative.”  – B. D., IT Business Analyst

For over twenty years, Terrence Metz has focused on improving group decision-making techniques. His experience proves that the two most significant factors contributing to effective group decision-making are:

• Higher quality and evidence-based information assures higher quality decisions, and

• Properly facilitated conflict provides groups with more options to consider, thus driving higher quality decisions.

He is passionate about using and teaching professional facilitation to help individuals and teams make more informed decisions. Building on JAD, FAST and other facilitation and leadership approach, Terrence continues to advance the MG RUSH Professional Facilitation technique through constant research and experience. In addition to continually updating the facilitation curriculum to keep it current and relevant, Terrence had added and enhanced decision-making tools such as PowerBalls and the FAST quantitative SWOT technique (used worldwide by Fortune 500 companies).  He introduced the concept of Holism to the field of structured facilitation as a method for keeping discussions on target and aligning deliverables throughout an organization.

Since 2000, Terrence has worked with Morgan Madison and Company consulting, coaching, and training businesses worldwide. He has taught over four hundred facilitation classes and three thousand students on five continents.  He is considered by many to be an expert group facilitator, instructor, and developer of workflow processes and Voice of the Market inputs that accelerate commercial success.

Terrence’s engagements have included strategic development, business planning, problem-solving, continuous improvement, organizational design, process design, customer cognitivity workshops, and market-based product development and launch. His clients include program and project managers, senior officers, and the business analyst community among dozens of private and public companies and global corporations.

As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product innovation. His aspiration is to make it easier for others to succeed.

Terrence Metz, CEO of MG Rush Facilitation TrainingTerrence worked with William Malek, co-author of “Executing Your Strategy” (Harvard Business Press) to build the platform, annotated agendas, and SIPOCOs that instruct organizations on how to consensually transform strategy into projects and action. In 2012 he co-authored the critically acclaimed, Change or Die: A Business Process Improvement Manual.

In addition, Terrence has a P&L background in capital goods markets with highly engineered-products and services (eg, Honeywell). He completed additional graduate work in inter-cultural decision-making at Marquette University, is a past board member of the Product Development Managers’ Association, and a long-time member of the International Association Facilitators (IAF), International Business Analysts Association (IBAA), Project Management Institute (PMI), Scrum Alliance, and World Future Society (WFS). 

Most importantly, Terrence is an effective listener and equally adept at teaching the MG RUSH Professional Facilitation classes as well as galvanizing consensus around important and challenging issues.

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“It met objectives I didn’t know I had.  Hope that makes sense . . . also helped me be a better contributor in a facilitated environment . . . Terrence, You are perhaps the instructor who has kept me engaged in a week-long setting more than anyone else I’ve ever had.” T.M., Automation Electrical Supervisor

Quality content –

“Having you facilitate the discussion and process was a critical element of this consultation. The outputs that I have viewed look on target . . . Now we have the tools to make the decisions on optimum territories. Thank you for your help!” – S.G., division sales manager, major pharmaceutical manufacturer

“To this day it’s the best training class I’ve ever taken. I recommend it to everyone.” – S.R., Engineering Advisor

“Thanks Terrence—-you certainly know your stuff and your commitment to teaching us as a group and individually is one of the best I have seen from a contractor at XXXX.  I really appreciate the alumni resources.” – K. D., Supervisory Consumer Affairs Specialist

“I enjoyed our class, and I’m looking forward to using FAST in a hurry!!” – T.B., marketing manager

“As stated, this is a practical course that requires more time with demonstrations, exercises, and practice.  We were given numerous sample and examples . . . learning while drinking from a fire hose. Overall, the most I’ve learned qualitatively and practically in the last 20 years of my employment.” – P.L., Enterprise Learning Officer

“You clearly and excellently translate your experience and expertise into a fast-paced but fascinating and very valuable seminar. I really enjoyed this class. Thank you!” – Randy K, Director Operational Excellence

“It met objectives I didn’t know I had. Hope that makes sense . . . also help me be a better contributor in a facilitated environment . . . Terrence, You are perhaps the instructor who has kept me engaged in a week long setting more than anyone else I’ve ever had.” – T.M., Vice President Operations

“Wow, what an excellent class. The practice was priceless but learning from others was of tremendous value.” – K. S., Acting Knowledge Management Director

“Immediately I have benefitted from the training.  It was one of the best courses that I have ever taken.” – T.G., Reliability Engineer

“The individual specific feedback Terrence provided is much appreciated.  Good balance between letting students talk but then getting us back on focus. I have not viewed the alumni section of the website yet so maybe you already have demonstration videos online, if not, these would be helpful.  I learned so much from watching Terrence model the method and tools.” – M.C., Instructor

“Awesome, accommodating, pleasant, and etc. (all positive adjectives).  Terrence is a “Rock Star” for facilitation.” A.A. GIS Analyst

“I use this training every day and attribute this to some of the reason I promoted twice in the last year.” – S.D., General Manager

Great instructor; very knowledgeable about subject (SME); also very knowledgeable about other topics when discussed during breaks.  Great course!  I would definitely recommend it or even take it again.” – D.D., Enterprise Learning Officer

“Awesome, knowledgeable, materials were great!  Very responsive to questions and need for additional guidance.  Great “take aways” including recordings and alumni resources.” – A. H., Regional Manager, Community Affairs

“Best training I’ve had in my career so far.”  J.L., Field Engineer

“I have realized that there is more to this subject than I thought . . . wish there was more time.  I’m so glad I was able to attend!”  – J.P., Director of Planning and College Projects

“Instructor communicated well to class. He covered so much in a short amount of time.”   – A.B., Validation Specialist

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