You and I have been victims of numerous false, urban legends. So please beware of overconfident subject matter experts. For example:
- The Great Wall of China is NOT visible from outer space
- You use a lot more than ten percent of your brain
- Relatively speaking, it’s much safer to take candy from strangers than from family members. Statistically, family members are more likely than strangers to poison others.
Cognitive biases receive much press because they negatively impact decision quality. Subject matter experts (ie, SMEs) are frequent victims of an “availability” bias that causes them to be over-confident, and perhaps wrong. Challenge overconfident subject matter experts with a “hip-pocket” tool, something you carry with you at all times.
When delivered face-to-face, people treat information as more credible and will more likely refer to it. Participants are frequently impressed by the charisma of the deliverer rather than the value of the information.
Subject matter experts tend to overestimate their contributions that are produced jointly with others. Thus, they overestimate the importance of their contributions, and close themselves off from the possibility of other “right” answers.
For example, two people eating the same bowl of chili will react differently. One may claim the chili is “hot” (ie, spicy) while the other claims it is “not”. Both are right, so we might appeal to Scoville Units to “objectify” their claims.
Be prepared to demonstrate that SMEs may have “an” answer, but not the only answer. Humble overconfident subject matter experts with a host of “hip-pocket” challenges. Demonstrate that their answer may be sub-optimal (or even wrong) and that voting is a poor method of decision-making. The Bookworm’s Travels, one of our personal favorites, represents one of but hundreds of similar exercises used to shake paradigms.
Solve the question yourself. You will need to write us for the correct answer but we can assure you that the correct answer is not “23.” Keep in mind that these are English books, written from left to right, and stacked in proper sequence, from Volume One through Volume Four, vertically.
Finally, MG RUSH professional facilitation curriculum focuses on providing methodology. Each student thoroughly practices methodology and tools before class concludes. Additionally, some call this immersion. However, we call it the road to building impactful facilitation skills.
Become Part of the Solution While You Improve Your Facilitation, Leadership, and Methodology Skills
Take a class or forward this to someone who should. MG RUSH Professional Facilitation Training provides an excellent way to earn up to 40 SEUs from the Scrum Alliance, 40 PDUs from PMI, 40 CDUs from IIBA, and 3.2 CEUs. As a member of the International Association of Facilitators (IAF), our Professional Facilitation. Therefore, our training aligns with IAF Certification Principles and fully prepares alumni for their Certified Professional Facilitator designation.
Furthermore, our Professional Facilitation curriculum immerses students in the responsibilities and dynamics of an effective facilitator and methodologist. Because nobody is smarter than everybody, attend an MG RUSH Professional Facilitation, Leadership, and Methodology workshop offered around the world, see MG RUSH for a current schedule.
Go to the Facilitation Training Store to access our in-house resources. You will discover numerous annotated agendas, break timers, and templates. Finally, take a few seconds to buy us a cup of coffee and please SHARE.
In conclusion, we dare you to embrace the will, wisdom, and activities that amplify a facilitative leader.