Problem Solving Articles

How to Facilitate Speakers and Conference Presentations

During a four-day conference, we facilitated more than 20 speakers and varying presentations, each citing distinctive topics ranging from embracing social responsibility to utilizing Google®...

30 Powerful Questions to Change the Point of View in Meetings

Too often, we rush straight to asking for the deliverable. For instance, if the goal is to develop a plan to mitigate burnout in the IT Service Department, we tend to jump to ‘solving’ by...

What is TRIZ, When You Should You Use It, and Stop Doing the Counterproductive

TRIZ represents a methodology focused on innovative processes or product improvement. Use it when you need innovative thinking that extends beyond common process flow diagrams and requirements...

Four Reasons You Will Dial Up Decision Quality with More Team Diversity

Decision quality increases with the number of available options. The MGRUSH technique has long promoted the concept of team diversity to improve decision quality. Most understand that properly...

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