Kanban or Scrum: Pick the Right Workflow Tool

Kanban or Scrum: Pick the Right Workflow Tool

Guest post by Christian Golden, PhD In the world of content and product development, Kanban and Scrum are two of the names you’ll hear most often. One difference exists between workflow tools that may help you manage projects by visualizing status and progress and optimizing workflow on everything from software design to individual project management.…

Embrace a Structurred Approach to Build Consensus

Three Behaviors Guaranteed To Improve Your Ability to Build Consensus

Structured Leadership, Facilitation, and Methodology: How to Build Consensus Meetings capture a huge investment of time.  Unproductive meetings affect your cash flow, morale, and potential growth of your biggest asset, your people.  As frequent and important as we attend meetings, little (if any) structured training has been provided to help us become better meeting participants,…

3 Steps to Conflict Resolution

3 Steps to Conflict Resolution: Purpose, Active Listening, and Objectives

Resolve conflict within a meeting or workshop by understanding, clarifying, and confirming the purpose of the decision being discussed. Effective conflict resolution depends on shared purpose. Competing purposes will lead to competing solutions. When an appeal to common purpose fails, combine active listening with extensive challenges to guide the discussion. Lastly, appeal to the objectives supported by…

Ground Rules Help Manage Meeting Behavior

Ground Rules for Optimal Group Behavior in Meetings and Workshops

Use ground rules to help manage individual and group behavior during meetings and workshops. You can lead meetings and discussions without ground rules, but did you ever leave an unstructured meeting with a headache? The term “discussion” is rooted similarly to the terms “concussion” and “percussion.” A little bit of structure will ensure that you get more…

Addicted To Being Right Requires Balance

Addicted to Being Right: 4 Participant Responses to Avoid Being Wrong

Most people associate shame or loss of power with being wrong. Ever feel yourself getting defensive?When your meeting participants turn defensive, especially when they feel they are losing ground, neurochemistry hijacks the brain. Because they are addicted to being right, the amygdala, our instinctive brain, takes over.  With a focus on being right, participants are…

Dial Up Decision Quality with More Diverse Teams

Four Reasons You Will Dial Up Decision Quality with More Diverse Teams

Decision quality increases with the quantity of available options. The FAST technique has long promoted the concept of teams to improve decision quality.  Most understand that properly facilitated teams are smarter than the smartest person on the team, especially with diverse teams. Teams create more options than aggregating individual inputs. Diverse teams push even higher, why?…

Transform Force Field Analysis into Actions

How to Facilitate Force Field Analysis Leading to Actions

Force field analysis modifies and improves upon a similar approach called “pros & cons.”  Force field analysis helps groups identify and prioritize actions and opportunities for improvement, especially among project teams. Force field analysis makes it easier for groups to organize their thinking while encouraging thoughtful exploration.  Once supportive and hindering forces are identified, the group analyzes impact, leading to actions that reinforce…

Illustrative Eleven Person of Quantitative SWOT Analysis

Quantitative SWOT Analysis Makes it Easier & Faster to Build Consensus

Quantitative SWOT analysis is the result of contrasting the internal, controllable aspects of the organization (ie, Strengths and Weaknesses) with the external, uncontrollable situational factors (ie, Opportunities and Threats) and then aggregating the numeric scoring of the actions an organization might take to reach its goals and objectives. Qualitative situational analysis[1] provides a poor method…

DQ Spider Chart

Questions to Ask If Using a Decision Quality Spider Chart (DQ Spider)

When making decisions, consider testing for decision quality (DQ)[1] so that you can avoid having another meeting.  Therefore, a quick method involves testing your options against your purpose to gauge alignment and support.  The DQ Spider offers an more robust method. First, remember that the FAST Technique defines consensus as a decision good enough that it ‘will be supported’…

Concern, Influence, and Control

Scope Creep Kills: Facilitate Concern, Influence, and Control

Scope creep kills projects. It also kills meetings. The consensual sphere of Concern, Influence, and Control helps a group become mindful of aspects that could alter the groups attitudes, beliefs, and decisions. The consensual sphere of Concern, Influence, and Control helps a group to focus, on one issue at a time, or one aspect at a time.…