Numerous alumni have asked if we have read Crucial Conversations: Tools for Talking When Stakes are High, and so we...
Facilitating Crucial Conversations and the Dialogue Model
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A3 Project Questions and A3 Project Guide for Facilitation Activities
Here are some sequentially listed A3 project questions, modified from an A3 project approach. These questions serve as...
Information is Physical — a brief review of James Gleick’s “The Information”
Information is physical. “To do anything requires energy. To specify what is done requires information.” -Seth Lloyd...
What is the Difference Between Mission and Vision?
Most people are confused about the difference between a mission and a vision. An MBA grad from a prestigious...
Remaining Neutral — Take Only Photographs, Leave Only Bubbles
Remaining neutral describes the single most important trait of an effective facilitator. As a YMCA-certified SCUBA...
Crashing Through Toward Improved Facilitation
The book "Crashing Through" by New York Times bestselling author Robert Kurson includes innumerable reflections about...
Rhetorical Precision and Clear Communications — Stress Substance Over Style
Rhetorical precision suggests that words reflect meaning, much like illustrations, symbols, and numbers. Challenging...
How to Facilitate Requirements Gathering and Prevent Omissions
When products or projects are accused of poor requirements gathering, the accusation is normally false. The...
Mastering Active Listening: 4 Essential Steps and 10 Tips for Interactive Communication
Active listening is a crucial skill for effective facilitation, coaching, and servant leadership. Highly skilled...
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