Eats, Shoots and Leaves
Our bias about the importance of rhetorical precision has been discussed and emphasized in other blogs. Hard to believe it took us almost ten years to read Lynne Truss’s book, “Eats, Shoots and Leaves”. Her primary chapter topics include the use or abuse of apostrophes, commas, dashes, and other. To understand the title, note the implied humor that follows “A panda walks into a café . . .” Here are some of our favorite examples, copied dot for dot from the book, to prove the importance of a single dot of ink and how it could affect building consensus.
A woman, without her man, is nothing.
A woman: without her, man is nothing.
“A re-formed rock band is quite different from a reformed one. Likewise, a long-standing friend is different from a long standing one. A cross-section of the public is quite different from a cross section of the public.”
Or
Is it extra-marital sex or extra marital sex?
Is it a pickled-herring merchant or a pickled herring merchant?
If you are sensitive to details, you will enjoy this book, light reading or reading under a light. As Joseph Robertson wrote in 1785,
“The art of punctuation is of infinite consequence in writing (NOTE: facilitative documenting); as it contributes to the perspicuity, and consequently to the beauty, of every composition.”
This is one self-help book that gives you permission to love punctuation.
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Don’t ruin your career by hosting bad meetings. Sign up for a workshop or send this to someone who should. MGRUSH workshops focus on meeting design and practice. Each person practices tools, methods, and activities every day during the week. Therefore, while some call this immersion, we call it the road to building high-value facilitation skills.
Our workshops also provide a superb way to earn up to 40 SEUs from the Scrum Alliance, 40 CDUs from IIBA, 40 Continuous Learning Points (CLPs) based on Federal Acquisition Certification Continuous Professional Learning Requirements using Training and Education activities, 40 Professional Development Units (PDUs) from SAVE International, as well as 4.0 CEUs for other professions. (See workshop and Reference Manual descriptions for details.)
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Related articles
- Learning to Use Punctuation (emilyjanuary.wordpress.com)
- Beguiling Grammar (writeatyourownrisk.wordpress.com)

Terrence Metz, president of MG RUSH Facilitation Training, was just 22-years-old and working as a Sales Engineer at Honeywell when he recognized a widespread problem—most meetings were ineffective and poorly led, wasting both time and company resources. However, he also observed meetings that worked. What set them apart? A well-prepared leader who structured the session to ensure participants contributed meaningfully and achieved clear outcomes.
Throughout his career, Metz, who earned an MBA from Kellogg (Northwestern University) experienced and also trained in various facilitation techniques. In 2004, he purchased MG RUSH where he shifted his focus toward improving established meeting designs and building a curriculum that would teach others how to lead, facilitate, and structure meetings that drive results. His expertise in training world-class facilitators led to the 2020 publication of Meetings That Get Results: A Guide to Building Better Meetings, a comprehensive resource on effectively building consensus.
Grounded in the principle that “nobody is smarter than everybody,” the book details the why, what, and how of building consensus when making decisions, planning, and solving problems. Along with a Participant’s Guide and supplemental workshops, it supports learning from foundational awareness to professional certification.
Metz’s first book, Change or Die: A Business Process Improvement Manual, tackled the challenges of process optimization. His upcoming book, Catalyst: Facilitating Innovation, focuses on meetings and workshops that don’t simply end when time runs out but conclude with actionable next steps and clear assignments—ensuring progress beyond discussions and ideas.