How to Actively Listen Relies on Reflection

The Four Steps to Active Listening – Strive to Reflect Rationale

Active listening captures one of the most important aspects of effective facilitation. As an active listener, you feedback (emphasize, restate) what the speaker has offered to the group, and more importantly, why. Be sure to reflect the rationale, the ‘because’ behind the speaker’s main point. Active listening serves several purposes: Often, the participant is formulating…

Increasing Meeting Contributions from Quiet People

Five Ways to Facilitate Quiet People to Get Them to Participate

Pardon the expression, but they say that a leopard cannot change his or her spots. You are not going to convert quiet people into aggressive extroverts who dominate a meeting. However, there are simple steps that you can take to increase the velocity of contributions from quiet people. Interview Your Participants, Especially Quiet People It is so important,…

Blue Ocean Strategy

Blue Ocean Strategy: Create Uncontested Market Space

The MGRUSH technique encourages different approaches based on whether your project is seeking incremental gain or requires real breakthrough. Blue Ocean Strategy promotes breakthrough thinking, justified by the higher profits such thinking generates among companies studied by its authors, Kim and Mauborgne.[1] The authors note the failures of companies over the past fifteen to twenty years—since the publishing…