Managing Conflict Articles

How To Manage Challenging Personality Types to Avoid Problems in Meetings

A problem person causes a meeting distraction. Their message is ineffective because some characteristic gets in the way of communicating clearly. Always empower your participants, but learn to...

Ground Rules and Ideation Rules for Optimal Group Behavior in Meetings

Use ground rules to help manage individual and group behavior during meetings and workshops. You can lead meetings and discussions without ground rules, but did you ever leave an unstructured...

Addicted to Being Right: 4 Participant Responses to Avoid Being Wrong

Most people associate shame or loss of power with being wrong. Ever felt yourself getting defensive? When your meeting participants turn defensive, especially when they feel they are losing ground,...

Remember the Abilene Paradox and Avoid Absurdity While Facilitating

Group decision-making, when not transparent or properly facilitated, can lead to awful decisions. The Abilene Paradox captures why four intelligent adults would agree and decide to do something that...

How to Facilitate Multiple Generations — All the Time

Jan 8, 2019 | Facilitation Skills, Leadership Skills, Managing Conflict, Meeting Support

Staying relevant and compelling when you facilitate multiple generations presents significant challenges. Problems...

12 Critical Facilitation Do’s and Don’ts to Lead Successful Meetings and Workshops

Nov 6, 2018 | Communication Skills, Facilitation Skills, Leadership Skills, Managing Conflict, Meeting Support, Meeting Tools

Our readers and students have clamored for a quick-reference checklist of the most important facilitation Do’s and...

How Structured Facilitation Training Can Save Your Arse and Boost Your Career

Sep 4, 2018 | Communication Skills, Facilitation Skills, Leadership Skills, Managing Conflict, Meeting Structure, Meeting Support

Structured meetings and workshops positively impact organizations and stakeholders--even permeating cultures. Here are...

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