Communication Skills Articles

Become a Humane Human, Understand WHY Behind WHAT

The opposite of being a humane human. Road Rage. Have you been irritated by someone else’s driving? Of course, we all have. Today I realized however that I am likely guilty of doing the precise...

Attitude of Gratitude Makes for More Powerful Facilitation

The evidence is overwhelming—those who have more gratitude, or an attitude of gratitude --- are happier individuals. Although you won’t hear the term ‘happy’ very frequently in one of our meetings...

Process Improvement Questions to Ask When Leading an Initiative

Organizational process improvement questions depend on the points of view. From an executive perspective, fewer participants and lower costs indicate process improvement. However, from an employee...

To Lead Faster Meetings Requires Explaining the White Space, the WHY Before the WHAT

To effectively control your meetings and finish faster meetings (ahead of schedule) requires an effort that begins long before your meeting starts. We call the preparation period 7:59 work, as in...

Five Compelling Business Reasons To Use Structured Facilitation Sessions

Apr 27, 2017 | Communication Skills, Leadership Skills, Meeting Support

The most important action you take every day is to make choices--to decide. Your productivity amplifies when your...

How To Manage Challenging Personality Types to Avoid Problems in Meetings

Apr 20, 2017 | Communication Skills, Facilitation Skills, Managing Conflict, Meeting Support

A problem person causes a meeting distraction. Their message is ineffective because some characteristic gets in the...

Presenter Tips: How To Simply Make Your Presentations More Facilitative

Feb 23, 2017 | Communication Skills, Meeting Support

Research by the National Speakers’ Association shows that becoming more facilitative (i.e., more interactive or...

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