Change Management

Seven Top Skills for Managing Change in an Enterprise or Organization

To improve or enhance your personal capacities and to help you understand what skills to seek in others that support effective change, we have isolated seven top skills for managing change. These skills are those most frequently identified by employers according to Syracuse University public-affairs professor Bill Coplin, author of “10 Things Employers Want You…

Structured Facilitation Begins with Your Holarchy

Holarchy: The Discipline of Structured Facilitation Contrasted to Kum-Ba-Yah

The discipline of structured facilitation differs from what we respectfully refer to as “Kum Ba Yah” or “warm and fuzzy” facilitation that frequently begins by co-creating ground rules. Most corporate environments simply do not afford enough time to follow the slow but sure path of building trust and camaraderie among participants. The holarchy provides a…

Leadership Style

Leadership Style Depends on Source of Ideas and Solution Ownership

Leadership style depends largely on the flow of content: Directive—one-way, Consultative—equal partner in content, and Exploratory—facilitative, not adding content. Directive A leader who predominantly gives direction and guidance with little participation or content added by the group characterizes this leadership style. Directive leadership is appropriate when the purpose is to share information quickly and clearly,…

Crashing Through Toward Improved Facilitation

Crashing Through Toward Improved Facilitation

The book “Crashing Through” by New York Times’ bestselling author Robert Kurson includes innumerable reflections about struggle, collaboration, and victory that also apply to the sphere of facilitation. Most importantly, the book emphasizes the scientific understanding that pre-existing knowledge affects perception. In other words, what you know changes what you see. The challenges around consensual…

The Transforming Workplace

The Transforming 
Workplace

Facing consecutive days of back-to-back meetings, participants value the financial importance of well-run meetings. Traditionally, leaders have chaired meetings and exerted control over decision-making. As the workplace has transformed, and knowledge workers operate within a matrix of networks, modern leadership has also changed. Instead of dealing mostly with individuals (conversations or dyads), modern leaders more…