Leadership Skills Articles

Attitude of Gratitude Makes for More Powerful Facilitation

The evidence is overwhelming—those who have more gratitude, or an attitude of gratitude --- are happier individuals. Although you won’t hear the term ‘happy’ very frequently in one of our meetings...

A Quick, 5-Minute Paradigm Exercise to Challenge Groupthink

We encourage professional facilitators to carry a toolbox. Include some intervention devices when you need to shake up your participants. Be prepared to challenge groupthink if you start hearing...

To Lead Faster Meetings Requires Explaining the White Space, the WHY Before the WHAT

To effectively control your meetings and finish faster meetings (ahead of schedule) requires an effort that begins long before your meeting starts. We call the preparation period 7:59 work, as in...

Methodological Awareness About Deming’s 14 Points of Continuous Improvement

Every minute somewhere, someone refers to Deming’s term SMART (i.e., Specific, Measurable, Achievable, Relevant, Time-Based). Lesser known, however frequently copied, you will find his philosophy of...

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