Clear Communications

Rhetorical Precision and Clear Communications — Stress Substance Over Style

Word choice is most often used to solve for expressing intent. However, our languages reflect dynamic qualities change constantly. Between 1590 and 1610 alone, 6,000 new words were added every year to the English language. In other words, clear communication can almost be viewed as an oxymoron. Clear communications ???  “Enron’s document-management policy simply meant…

How to Actively Listen Relies on Reflection

The Four Steps to Active Listening – Strive to Reflect Rationale

Active listening captures one of the most important aspects of effective facilitation. As an active listener, you feedback (emphasize, restate) what the speaker has offered to the group, and more importantly, why. Be sure to reflect the rationale, the ‘because’ behind the speaker’s main point. Active listening serves several purposes: Often, the participant is formulating…

Facilitate Meaning, Not Words

Facilitate Meaning, Not Words

One of the toughest tasks of a facilitator is to relinquish judgement and fully seek the intent behind the terms used in meetings. Therefore, facilitate meaning, not words. Structured workshops support the information revolution (as opposed to the 20th century industrial revolution). Therefore, remind participants that their words provide instruments supporting the meaning being conveyed. The term…

How to Facilitate Scientists

Considerations on How to Facilitate Scientists, Asians, and Europeans

Recently on a blog, an informal group of mathematicians solved a tough and long-standing mathematics problem in a few weeks. Additionally an MG RUSH alumnae wrote about preparing for an executive workshop and how to facilitate Europeans and Asians between two different companies. The following captures considerations on how to facilitate scientists, as well as considerations…

'The Strategy' Compared to 'a Strategic Plan'

‘ The Strategy ‘ Compared to ‘The Strategies’ or, a ‘Strategic Plan’

“The strategy”, much like the term “quality” gets abused and should used very carefully. “The strategy” can be used unambiguously only when used with clear perspective. Be careful to distinguish between the working definitions of “the strategy” compared with “a strategy” (or “the strategies”) and contrasted with “a strategic plan.” To a sharp-listening facilitator, sensitive…