Problem Solving Articles

Lead and Facilitate Root Cause Analysis that Leads Directly to Innovation

By using root cause analysis, you can develop Critical to Quality (CTQ), Key Performance Indicators (KPIs), and Objectives/ Key Results (OKRs). Sometimes referred to as Ishikawa or “Fishbone”...

Ensuring Meeting Inclusiveness — How to Value Diversity & Plurality

The primary responsibility of a facilitator is to protect the participants. Furthermore, the facilitator helps drive the group toward its desired deliverable. Since the deliverable is built to serve...

The Purpose Tool: Building the Strategic Plan for a Function, Process, Activity or Product

Assuredly, organizational executives are known to go off-site to conduct strategic planning sessions, building consensus around vision and strategy to lead an organization to the future it seeks....

Use the Creativity Tool to Launch Ideation When Brainstorming

The following Creativity tool stimulates the ideation activity of Brainstorming and enables people to express ideas and beliefs non-verbally, even if they cannot or will not do it orally. This is...

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