Terrence Metz is a founding partner and CEO of Morgan Madison & Company.

Terrence Metz, CEO of MG RUSH Facilitation Training

Terrence Metz MBA, CSM, CSPF, PSPO1

“Terrence was an incredible instructor, while the content is invaluable, he is what made this experience exceptional.  I’ve been through countless training and cannot remember a single one that I found so interesting, exciting, and informative.”  – B. D., IT Business Analyst

For over twenty years, Terrence Metz has focused on improving group decision-making techniques. His experience proves that the two most significant factors contributing to effective group decision-making are:

• Higher quality and evidence-based information assures higher quality decisions, and

• Properly facilitated conflict provides groups with more options to consider, thus driving higher quality decisions.

He is passionate about using and teaching professional facilitation to help individuals and teams make more informed decisions. Building on JAD, FAST and other facilitation and leadership approach, Terrence continues to advance the MG RUSH Professional Facilitation technique through constant research and experience. In addition to continually updating the facilitation curriculum to keep it current and relevant, Terrence had added and enhanced decision-making tools such as PowerBalls and the FAST quantitative SWOT technique (used worldwide by Fortune 500 companies).  He introduced the concept of Holism to the field of structured facilitation as a method for keeping discussions on target and aligning deliverables throughout an organization.

Since 2000, Terrence has worked with Morgan Madison and Company consulting, coaching, and training businesses worldwide. He has taught over four hundred facilitation classes and three thousand students on five continents.  He is considered by many to be an expert group facilitator, instructor, and developer of workflow processes and Voice of the Market inputs that accelerate commercial success.

Terrence’s engagements have included strategic development, business planning, problem-solving, continuous improvement, organizational design, process design, customer cognitivity workshops, and market-based product development and launch. His clients include program and project managers, senior officers, and the business analyst community among dozens of private and public companies and global corporations.

As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product innovation. His aspiration is to make it easier for others to succeed.

Terrence Metz, CEO of MG Rush Facilitation TrainingTerrence worked with William Malek, co-author of “Executing Your Strategy” (Harvard Business Press) to build the platform, annotated agendas, and SIPOCOs that instruct organizations on how to consensually transform strategy into projects and action. In 2012 he co-authored the critically acclaimed, Change or Die: A Business Process Improvement Manual.

In addition, Terrence has a P&L background in capital goods markets with highly engineered-products and services (eg, Honeywell). He completed additional graduate work in inter-cultural decision-making at Marquette University, is a past board member of the Product Development Managers’ Association, and a long-time member of the International Association Facilitators (IAF), International Business Analysts Association (IBAA), Project Management Institute (PMI), Scrum Alliance, and World Future Society (WFS). 

Most importantly, Terrence is an effective listener and equally adept at teaching the MG RUSH Professional Facilitation classes as well as galvanizing consensus around important and challenging issues.

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“The instructor’s experiential knowledge is invaluable.  His energy level remained constant.  His after work hours response time was FAST and detailed.  His feedback was practical.  The videos are very useful.” – L. W., Senior Assessment Analyst

“Your course is the best one I have attended in years. I gained so much information and resources to help me in real work situations. I also appreciate the time and support you provided me with [my big workshop] agenda. I feel better prepared for the workshop.” – D.F., supply chain manager

“Thank you Sir, both for the information as well as the amazing training opportunity! I will take this information forward for future learning opportunities. (The consensus of the group has been we wished we had more time!)” – J.N., Enterprise Learning Officer

“I think this [FAST class] is a course that every manager should take.” – M.W., VP Planning & Strategy – on-line retailer

“I highly recommend this course for everyone facilitating meetings.” – K. A., Business Planning Manager

“Paid for itself by Thursday.” – S.J., independent consultant

“The course exceeded my expectations. Each day provided separate yet collective learnings. My view of facilitation has definitely been expanded.  I have zero reservations in recommending this course to anyone or any group that needs assistance in facilitation skills.” – D.H., director leadership development

“The course showed me that there is an entire science behind facilitation, and much more than just a detailed agenda.” E.N., Operations Rep

“Great Job! Best class in years!” -K.C., senior analyst – insurance company

“One of the most useful and engaging courses I’ve attended. Never have I seen an instructor so well-rounded in the content / delivery / environment as I did over the past 3 days.” – Jonathan V, Director Operational Excellence

“This was one of the best training classes I have had to date as an employee at USAA.  It is always great to learn that you have tremendous opportunity to improve and grow in a particular skill; especially when that skill transcends many lines and types of work.  Additionally, there is always value when you can attend a training to help you improve and get tools, techniques, and demonstrations on how to incorporate them and implement them on a daily basis.

I hope to see you again in the future; I will never forget you for what you have given to me….true knowledge.” – Mark R, Business Manager

“The best instructor I have studied under–bar none. This course should be required in college. It’s better than 70 percent of what I studied there.” F. D., Information Management Analyst

“This training has been invaluable to me throughout my career. I facilitated the creation of corporate business process/data models in 1993 and am being asked to do the same for a different company now. I couldn’t do it without having been through FAST.” – Pippa W, Regulatory Compliance Analyst

“My least favorite part of the course was the day that I missed.” – H.A., Senior Business System Analyst

“We covered a lot of material, but did so in a fast-paced, fun, interesting and informative way.” -A.G., project value specialist

“This encompasses the “how to” for 90% of my job!  Thank you for providing this service! This will make a huge difference in my life, as I am just embarking on this career journey and will rely on this knowledge heavily for years to come.”  – H.V., ScrumMaster

“My objective was to learn about tools to facilitate sessions, as well as gain experience, gain confidence — all objectives were met and exceeded — especially the case study . . .” – D.B., Business System Analyst

“I have realized that there is more to this subject than I thought . . . wish there was more time.  I’m so glad I was able to attend!”  – J.P., Director of Planning and College Projects