Terrence Metz is a founding partner and CEO of Morgan Madison & Company.
“Terrence was an incredible instructor, while the content is invaluable, he is what made this experience exceptional. I’ve been through countless training and cannot remember or single one that I found so interesting, exciting, and informative.” – B. D., IT Business Analyst
For over twenty years, Terrence has focused on improving group decision making techniques. His experience proves that the two most significant and contributing factors of effective group decision-making are:
• Higher quality and evidence-based information assures higher quality decisions, and
• Properly facilitated conflict provides groups with more options to consider,
thus driving higher quality decisions.
He is passionate about using and teaching the FAST technique to help individuals and teams make more informed decisions. In addition to continually updating the FAST curriculum to keep it current and relevant, Terrence had added and enhanced decision-making tools such as PowerBalls and the FAST quantitative SWOT technique (used worldwide by Fortune 500 companies). He introduced the concept of Holism to the field of structured facilitation as a method for keeping discussions on target and aligning deliverables throughout an organization.
Since 2000, Terrence has worked with Morgan Madison and Company consulting, coaching, and training businesses worldwide. He has taught over four hundred facilitation classes and three thousand students on five continents. He is considered by many to be an expert group facilitator, instructor, and developer of workflow processes and Voice of the Market inputs that accelerate commercial success.
Terrence’s engagements have included strategic development, business planning, problem-solving, continuous improvement, organizational design, process design, customer cognitivity workshops, and market-based product development and launch. His clients include program and project managers, senior officers, and the business analyst community among dozens of private and public companies and global corporations.
As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product innovation. His aspiration is to make it easier for others to succeed.
Terrence worked with William Malek, co-author of “Executing Your Strategy” (Harvard Business Press) to build the platform, annotated agendas, and SIPOCOs that instruct organizations on how to consensually transform strategy into projects and action. In 2012 he co-authored the critically acclaimed, Change or Die: A Business Process Improvement Manual.
In addition, Terrence has a P&L background in capital goods markets with highly engineered-products and services (eg, Honeywell). He completed additional graduate work in inter-cultural decision-making at Marquette University, is a past board member of the Product Development Managers’ Association, and a long-time member of the International Association Facilitators (IAF), International Business Analysts Association (IBAA), Project Management Institute (PMI), Scrum Alliance, and World Future Society (WFS).
Most importantly, Terrence is an effective listener and equally adept at teaching FAST classes as well as galvanizing consensus around important and challenging issues.