Terrence Metz is a founding partner and CEO of Morgan Madison & Company.

Terrence Metz, CEO of MG RUSH Facilitation Training

Terrence Metz MBA, CSM, CSPF, PSPO1

“Terrence was an incredible instructor, while the content is invaluable, he is what made this experience exceptional.  I’ve been through countless training and cannot remember a single one that I found so interesting, exciting, and informative.”  – B. D., IT Business Analyst

For over twenty years, Terrence Metz has focused on improving group decision-making techniques. His experience proves that the two most significant factors contributing to effective group decision-making are:

• Higher quality and evidence-based information assures higher quality decisions, and

• Properly facilitated conflict provides groups with more options to consider, thus driving higher quality decisions.

He is passionate about using and teaching professional facilitation to help individuals and teams make more informed decisions. Building on JAD, FAST and other facilitation and leadership approach, Terrence continues to advance the MG RUSH Professional Facilitation technique through constant research and experience. In addition to continually updating the facilitation curriculum to keep it current and relevant, Terrence had added and enhanced decision-making tools such as PowerBalls and the FAST quantitative SWOT technique (used worldwide by Fortune 500 companies).  He introduced the concept of Holism to the field of structured facilitation as a method for keeping discussions on target and aligning deliverables throughout an organization.

Since 2000, Terrence has worked with Morgan Madison and Company consulting, coaching, and training businesses worldwide. He has taught over four hundred facilitation classes and three thousand students on five continents.  He is considered by many to be an expert group facilitator, instructor, and developer of workflow processes and Voice of the Market inputs that accelerate commercial success.

Terrence’s engagements have included strategic development, business planning, problem-solving, continuous improvement, organizational design, process design, customer cognitivity workshops, and market-based product development and launch. His clients include program and project managers, senior officers, and the business analyst community among dozens of private and public companies and global corporations.

As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product innovation. His aspiration is to make it easier for others to succeed.

Terrence Metz, CEO of MG Rush Facilitation TrainingTerrence worked with William Malek, co-author of “Executing Your Strategy” (Harvard Business Press) to build the platform, annotated agendas, and SIPOCOs that instruct organizations on how to consensually transform strategy into projects and action. In 2012 he co-authored the critically acclaimed, Change or Die: A Business Process Improvement Manual.

In addition, Terrence has a P&L background in capital goods markets with highly engineered-products and services (eg, Honeywell). He completed additional graduate work in inter-cultural decision-making at Marquette University, is a past board member of the Product Development Managers’ Association, and a long-time member of the International Association Facilitators (IAF), International Business Analysts Association (IBAA), Project Management Institute (PMI), Scrum Alliance, and World Future Society (WFS). 

Most importantly, Terrence is an effective listener and equally adept at teaching the MG RUSH Professional Facilitation classes as well as galvanizing consensus around important and challenging issues.

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“I believe this training is one of the best tools I’ve used in the past decade. In a company where decisions by consensus are common, facilitation stops being an analytical job and becomes a leadership quality, a competitive advantage.” L.A., Team Lead

“Awesome content. Best work/ industry training I’ve received!” – S.R., Regional Commercial Manager,

“Very good, competent, kind & polite, to the point, good in stressing most important points.” P. S., Senior Advisor to Business Strategy (Fortune 50 Company)

“Terrence was awesome. Very direct and to the point. No sugar coating. Knowledgable about topic and methodologies. Good at providing examples. Knew exactly where he wanted to go and where references were. Enjoyed all the little tips (ie poser boards, marker colors, sticky notes, etc…)” – A. Q., Business Integration and Relationship Manager

“Excellent instructor, both in knowledge and technique. Very easy and personable. Enjoyed this class very much!” – Debby G, Senior Business Manager

“I’ve taken 100+ days of training and this course was the best at teaching the material because we used what was learned in practice.  The week flew by!  I will be much more confident in practice.”  – A.S., Planning Analyst

“WONDERFUL to hear from you. We speak of you often and highly at our office.  The FAST Facilitation training is still the best investment our team has made!” – M.H., G.A.S. Government Affairs Specialist

“Great stuff, brilliant instructor” – Heather K, Director of Control Environment Response

“Awesome, accommodating, pleasant, and etc. (all positive adjectives).  Terrence is a “Rock Star” for facilitation.” A.A. GIS Analyst

“As a kinesthetic learner, building confidence and understanding comes with hands on practice and experience was the best part of the course.  This was great, useful material that I can apply in my job.  Thank you!  I will recommend this to co-workers.”  – C.B., Community Partnership Liaison

“My least favorite part of the course was the day that I missed.” – H.A., Senior Business System Analyst

“I hope all is well with you these days. I am still using what you taught me in the most AWESOME class I have ever taken – FAST!” – P.P., Project Manager

“Very engaging and enthusiastic. Presented material in multiple ways to reinforce concepts.  In answer to Who would benefit from taking this class: “Any Business leaders, team leader, etc… More “tenured” employees that may be resistant to change.” – Brett S, Senior Associate

“My objective was to learn about tools to facilitate sessions, as well as gain experience, gain confidence — all objectives were met and exceeded — especially the case study . . .” – D.B., Business System Analyst

“This was one of the best training classes I have had to date as an employee at USAA.  It is always great to learn that you have tremendous opportunity to improve and grow in a particular skill; especially when that skill transcends many lines and types of work.  Additionally, there is always value when you can attend a training to help you improve and get tools, techniques, and demonstrations on how to incorporate them and implement them on a daily basis.

I hope to see you again in the future; I will never forget you for what you have given to me….true knowledge.” – Mark R, Business Manager

“I appreciate the enthusiasm of your class. One of the best classes that I have taken due to the amount of in-class training.” – Alejandro A, Repair Supervisor (Fortune 50 Company)

“Thank you for a great workshop [FAST class] in December. I am still digesting all that I am learning and have learned.” – J.W., consultant and professor

“I was able to hone old skills and have great takeaways!  That I can apply immediately. Enjoyed! And learned a lot, even if I am just a psychologist (PhD).” – D.F., Enterprise Learning Officer

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