MG RUSH Certified Structured Facilitation Fundamentals Training (3-days) strengthens facilitation skills to prepare project leaders, analysts, and planning managers to improve the quality of plans, projects, and team initiatives.

Facilitation Fundamentals, Facilitation Skills

Our Fundamental Facilitation skills provide essential training on a wide range of workgroup meeting needs. New and refreshed skills include action plans, collaboration, conflict management, decision-making, meeting design and control, remote teaming, and team building. The course delivers training in facilitation skills, presentation skills, project management, event and workshop management, creativity, and practice applying several important management tools.

Structured facilitation and meeting design training is proven to substantially improve leadership skills, resulting in more productive meetings and workshops. Meeting design and

MG RUSH Certified Structured Fundamentals Facilitator

Successfully complete a rigorous, three-day facilitation training to qualify for 28 PDUs, 24 CDUs, 24 SEUs and Certified Structured Fundamental Facilitator (CSFF™) status.

leadership skills are essential to productivity given the constraints of time, cost, and scope. Initiatives require and benefit from group activities that plan, decide, analyze, and extract high-quality information in a compressed time. Our structured facilitation technique and meeting design instructs individuals to develop clear deliverables, superior problem-solving skills, and consensus-based decisions.

If you only want to become a good facilitator, look elsewhere, BUT if you want to become a GREAT structured facilitator AND meeting designer, then look no further.

The following is an outline of a typical presentation of this course. The sequence may vary due to our effort to continuously update course content and/or the specific requirements (and characteristics) of course participants.  Register Now


  • PMI PDUs – Participants qualify for 28 Professional Development Units (PDUs) from the PMI upon completion.
  • IIBA CDUs – Participants qualify for 24 Continuing Development Units (CDUs) from the IIBA upon completion. We comply with the IIBA BABOK® v2.0.
  • SCRUM SEUs – Participants qualify for 24 SCRUM Educational Units (SEUs) from the SCRUM Alliance upon completion.

JULY 20-22, 2020Nashville, TNClick Here

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AUG 31-SEPT 02, 2020 Seattle, WAClick Here

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OCT 05-07, 2020Washington, DCClick Here

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DEC 07-09, 2020Houston, TXClick Here

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MG RUSH Certified Structured Facilitation Fundamentals Agenda – 301


Launch Activities

  • Welcome—training purpose, scope, deliverables, agenda review, and ground rules
  • Controlling operational definitions; e.g., “consensus”
  • “Nobody is Smarter than Everybody”—capacity of teams and power of change
  • Consensus—the natural sequence of thoughts, words, and deeds:
    • Trivium—logic (WHY), rhetoric (WHAT), and grammar (HOW)
    • √  Exercise—expectations using break-out teams and creativity tool
  • Using the reference materials and getting on-line (cloud) access to resources
    • √  Practice—student introductions using five-question, ice-breaker tool

Leadership Consciousness

  • Project management: groups versus teams—roles, titles, and egos
  • Meeting leadership and characteristics—facilitator versus methodologist
  • Group characteristics and clear thinking—output versus outcome
  • Meeting leadership practicalities:
    • What to do when the boss/ other invites him/ herself into your meetings
    • Adding and removing members of groups
    • Preventing meeting sabotage and other time wasters
  • Project, program, and business unit goals—holarchial alignment
    • √  Exercise—what does DONE look like?

Facilitation Competence

  • Facilitation skills—group focus by removing distractions:
    • Presenting and communicating—substance over style, verbal disfluencies
    • Questioning—preparation, rhetorical precision, and sequencing
    • Active listening—contact, absorb, reflect, and confirm
    • Challenging—teaching participants how to make their thinking visible
    • Neutrality—content versus context
  • Project management neutrality mitigation methods
    • √  Practice—active listening laboratory, asking precise questions
  • The ways people think—patterns of perception:
    • Cognitive biases and social styles
    • Groupthink and the voting fallacy
    • √  Exercise—intervention challenges and devices
  • Today’s review and tomorrow’s preview:
    • √  Assignments—recommended reading and preparation for tomorrow


Facilitation Competence (continued)

  • Opportunity through conflict—keeping conflict constructive
  • Managing sixteen discrete personality types and keeping discussions on task:
    • Ground rules, non-verbal tips, and other interventions
    • Special treatment—dominators and quiet people
    • Contributing value of healthy argumentation and debate
    • Application of Myers-Brigg’s® and similar personality typing indicators
    • √  Discussion—other personalities and challenges experienced
  • Group personality management: forming, storming, norming, and performing
  • Other areas of conflict—self-fears and environmental factors
  • Three methods for resolving arguments while building consensus
  • Scheduling, energy boosters, and other participation tips
  • Summarizing the mandala of facilitator core competencies and behaviors

Meeting Design Confidence

  • The differences between structured facilitation skills and “Kum-Bah-Yah”
    • Other sources for team-building and large group facilitation exercises
  • Helping groups to make more informed decisions:
    • Differences between simple and complex; qualitative and quantitative decisions
    • Avoiding decision-making trap #1—the value of ‘more than one’ right answer
    • Avoiding decision-making trap #2—how voting leads to poor quality group decisions
  • Tool overview, characteristics, matrix, and selection:
    • Ease of use, resource requirements, benefits, and timing
    • ‘Peel the onion’—tools nested within tools:
    • √  Brainstorming exercise—diverge analyze converge
    • √  How to get agreement on purpose, definition, and simple prioritization
  • Ideation ground rules and value of using the book-end method
  • What to do if the team cannot agree, or a decision is unclear
  • Special tools for a facilitator’s hip pocket:
    • DeBono’s Thinking Hats, SCAMPER, and Changing Perspectives:
    • √  Gap analysis demonstration—problem-solving and solution stacks
    • √  Assignments for day-three, student-led sessions (recorded)
  • Other tools designed to improve project performance (eg, Force-Field, RCA, etc):
    • √  Exercise: Flexibility Matrix, Framing, and Perceptual Mapping
    • √  Exercise: Decision Matrix using bubble charts and multiple dimensions
    • √  Practice—prioritization and decision-making meeting using the Scorecard approach
  • Today’s review and tomorrow’s preview:
    • √  Assignments—recommended reading and preparation for tomorrow


Meeting Management Controls

  • Getting participants prepared—checklist templates, interviews, and pre-reads
  • Documentation sizzle, “if it’s not documented, it didn’t happen”
    • √  Alumni online resource review—agendas, audio-visual support, etc.
  • Leading remote participants and virtual (audio-conference and video-presence) meetings
  • Risk analysis—measuring/ managing risk with project team and sponsors
  • Logistics—archiving, Sharepoint, CoP, CoE, team rooms, and email communication
  • Continuous improvement and feedback method

Agendas: Professional Introduction and Wrap

  • Agenda concepts—building a reusable approach (ie, annotated agenda)
  • Introduction—seven activities that are a MUST for every meeting/ workshop
  • Review and wrap—four activities that are a MUST for every meeting/ workshop
  • Agenda construction (basics)
    • √  Simple versus annotated agenda demonstration
    • √  Participants package (ie, pre-read) exposition
    • √  Meeting notes (an actual four-hour workshop) exposition

Student Case Study (Capstone) Immersion

    • √  Case Studies—facilitating a meeting (audio-video recorded session)
    • √  Oral student and instructor feedback
  • Extensive three-page evaluation to provide holistic feedback that integrates with each student’s growth needs, projects, and organizational expectations
  • Class photos, contact information exchange, alumni passwords, alumni-only website resource review congratulations and CERTIFICATION

(3 Day Fundamentals vs 5 Day Professional Facilitation Training)

Facilitation Fundamentals, Facilitation Skills


  • Reference Manuals—each student receives a professional reference manual exceeding four hundred pages of facilitative leadership skills, decision-making tools, meeting agendas, and meeting controls to be used for years to come.
  • On-Line Access—each student receives online access to meeting agendas, checklists, ground rules, scripts, step-by-step guides, templates and audio-visual materials; to conduct their own meetings, workshops, and presentations.
  • Evaluation—each student receives daily evaluations from a certified instructor, with three written pages describing students’ strengths and areas for improvement. Certification is issued after successfully completing the capstone practice session.
  • Video—each student receives a digital recording of their capstone session where they perform as session leaders in real, yet simulated conditions.




Participant tuition and fees:

  • Facilitation Fundamental Training 3-Day 2019 Class: USD $2,250.00
  • Facilitation Fundamental Training 3-Day 2020 Class: USD $2,450.00

Public: Fees include course materials and cloth-napkin quality lunches. Maximum public class size is twelve. Early Bird discount available up to one month before class. Additional pricing options available for Government and not-for-profit organizations, larger groups, and MG RUSH Alumni. (For additional pricing options please choose “Invoice Me” and add your request to the comment section or contact us at 1-630-954-5880)

Private: Maximum private class size is twelve; minimum is six. Private class fees are negotiable and typically include custom materials that capture or reflect your specific cultural methodology, life-cycle, acronyms, and glossary.

Please inquire for private class pricing and available dates (for on-site, corporate needs). The on-site fee covers training, materials, and instructor travel. Ideally, on-site classes should contain six to twelve students. Enquire About Private Class


To reserve a space, arrange for a private class, or inquire about this and other courses, please call us at 630-954-5880 or Register Now