{"id":5344,"date":"2017-02-16T00:01:44","date_gmt":"2017-02-16T05:01:44","guid":{"rendered":"http:\/\/mgrush.com\/blog\/?p=5344"},"modified":"2026-04-21T13:24:49","modified_gmt":"2026-04-21T17:24:49","slug":"flexibility-matrix","status":"publish","type":"post","link":"https:\/\/mgrush.com\/blog\/flexibility-matrix\/","title":{"rendered":"Strengthen Product Vision with a Flexibility Matrix: A Practical Lens on the Triple Constraint"},"content":{"rendered":"<h2 style=\"text-align: left;\"><strong>Triple constraint theory suggests that it is not realistic to expect to build the fastest, the cheapest, and the highest quality. Something has to \u201cgive.\u201d<\/strong><\/h2>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">Yet, most executive sponsors and product owners want all three at the same time. Triple constraint theory tells us that time, cost, and quality are the three most important considerations. However, we need to remain more or less flexible with one of them; either time, cost, or quality. To help your project team understand the tradeoffs that need to be made, consider building a Flexibility Matrix.<\/span><\/p>\n<div id=\"attachment_1394\" style=\"width: 510px\" class=\"wp-caption alignleft\"><a class=\"dt-single-image\" href=\"https:\/\/www.youtube.com\/watch?v=QIpZ3KEKij0\" target=\"_blank\" rel=\"noopener noreferrer\"><img wpfc-lazyload-disable=\"true\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1394\" class=\"wp-image-1394 size-full\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2013\/04\/illustrative-flexibillity-e1558295174682.png\" alt=\"Illustrative Flexibility Matrix, time cost\" width=\"500\" height=\"324\" \/><\/a><p id=\"caption-attachment-1394\" class=\"wp-caption-text\"><span style=\"font-size: 14pt;\"><a href=\"https:\/\/www.youtube.com\/watch?v=QIpZ3KEKij0\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to see a recorded demonstration of how to build a Flexibility Matrix<\/strong><\/a><\/span><\/p><\/div>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">A Flexibility Matrix concedes that the three components of triple constraint theory include Time, Cost, and Quality, combined as <a href=\"https:\/\/mgrush.com\/blog\/agile-vs-waterfall\/\" target=\"_blank\" rel=\"noopener noreferrer\">risk<\/a>. Consequently, the <a href=\"https:\/\/mgrush.com\/blog\/decision-matrix\/\" target=\"_blank\" rel=\"noopener noreferrer\">matrix<\/a> format allows for differentiation by determining the most and least flexible factors of a product, project, or initiative. The result helps guide consistent <a href=\"https:\/\/mgrush.com\/blog\/evidence-based\/\" target=\"_blank\" rel=\"noopener noreferrer\">decision-making<\/a> among all team members.<\/span><\/p>\n<h3 style=\"text-align: left;\"><b>Purpose of a Flexibility Matrix Makes the Triple Constraint Theory Sensible<\/b><\/h3>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">All sponsors want the best, the fastest, and the cheapest but something has to give &#8212; triple constraint theory. You could never ask an executive sponsor \u2018which is most important?\u2019 because they would answer \u201cAll of them\u201d. Therefore, concede that quality, speed, and price are all most important (i.e., factors of <a href=\"https:\/\/mgrush.com\/blog\/risk-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">risk<\/a>), but seek to understand where you have the most amount of flexibility, and conversely, the least amount of flexibility; ergo, a Flexibility Matrix.<\/span><\/p>\n<h3 style=\"text-align: left;\"><b>Method for Building a Flexibility Matrix to Manage Around Triple Constraint Theory<\/b><\/h3>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">Since the sponsor may not give you their preferences, have the team build one. Understand that the Flexibility Matrix\u00a0captures assumptions that support <a href=\"https:\/\/mgrush.com\/blog\/decision-quality\/\" target=\"_blank\" rel=\"noopener noreferrer\">decisions<\/a> the group makes.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">Build your\u00a0definitions in advance and define or explain the terms time, cost, and quality for your situation.\u00a0Be certain to work the <a href=\"https:\/\/mgrush.com\/blog\/bookend-method\/\" target=\"_blank\" rel=\"noopener noreferrer\">bookends<\/a> and ask the team where we have the most amount of flexibility. Then the least? You know the moderate box by default since it is the only blank remaining.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">Importantly, after you have created the visual matrix, have the team <b>convert each checkmark into a narrative<\/b>\u00a0sentence or statement, for example:<\/span><\/p>\n<ul style=\"text-align: left;\">\n<li><span style=\"font-size: 14pt;\">The schedule is the least flexible because we must have the release ready by October 1.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Quality (scope) is the most flexible because we can release an upgrade or modification after December 1.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Resources and cost offer\u00a0a moderate amount of flexibility.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: left;\"><span style=\"font-family: Helvetica;\"><b>Flexibility Matrix Allows for Triple Constraint Theory<\/b><\/span><\/h3>\n<p style=\"text-align: left;\"><span style=\"font-size: 14pt;\">Make sure you fully define time, cost, and quality in advance of the facilitated session. For example, if you\u00a0are deciding on the\u00a0<a href=\"https:\/\/mgrush.com\/blog\/smart-measures-and-criteria\/\" target=\"_blank\" rel=\"noopener noreferrer\">criteria<\/a> to support a decision about where to locate a landfill (i.e., garbage dump), you might define time as when the landfill opens, cost as the total cost of ownership, and quality as the impact on the environment. As such, the \u201canswer\u201d would likely be the opposite of the chart shown above.\u00a0 &#8220;Time&#8221; would represent the greatest flexibility and &#8220;quality&#8221; the least flexibility. Write us with questions you may have and we promise a prompt response.<\/span><\/p>\n<h2>Build the Flexibility Matrix into your product visions or product charters making it easier to determine work breakdown structure (WBS)<\/h2>\n<p><span style=\"font-size: 14pt;\">You can create additional time for yourself by facilitating product visions and team charters with members who build their own activities and support requirements to help you reach your objectives and key results. Thus, the\u00a0<a href=\"https:\/\/mgrush.com\/blog\/facilitation-tools\/\" target=\"_blank\" rel=\"noopener\"><em>Tools<\/em><\/a>\u00a0(below in <em>italics<\/em>) will help you build more robust product visions, team charters, and project plans<em>.<\/em> Additionally, for your benefit, each link takes you to more detailed explanations supported by a specific method including the activities that will deliver your desired output.<\/span><\/p>\n<h3><strong>Facilitating Product Visions and Team Charters<\/strong><\/h3>\n<div id=\"attachment_263\" style=\"width: 518px\" class=\"wp-caption alignright\"><img wpfc-lazyload-disable=\"true\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-263\" class=\"wp-image-263 size-full\" title=\"Triple Constraint Theory\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2011\/07\/screen-shot-2011-07-07-at-9-28-10-pm.png\" alt=\"Triple Constraint Theory\" width=\"508\" height=\"389\" srcset=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2011\/07\/screen-shot-2011-07-07-at-9-28-10-pm.png 508w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2011\/07\/screen-shot-2011-07-07-at-9-28-10-pm-300x230.png 300w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/><p id=\"caption-attachment-263\" class=\"wp-caption-text\"><span style=\"font-size: 14pt;\"><strong>Facilitating Product Visions and Team Charters Using the Triple Constraint Theory<\/strong><\/span><\/p><\/div>\n<p><span style=\"font-size: 14pt;\">Tools to facilitating product visions and team charters that generate the step-by-step deliverables\u00a0for\u00a0most planning efforts include:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Business case, project purpose, or opportunity statement: <em><a href=\"https:\/\/mgrush.com\/blog\/meeting-purpose-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">Purpose Is To . . . So That<\/a><\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Project scope or boundaries: <em><a title=\"How to Analyze Brainstorming Input (continued)\" href=\"https:\/\/mgrush.com\/blog\/work-breakdown-structure\/\" target=\"_blank\" rel=\"noopener noreferrer\">Is Not\/ Is<\/a>\u00a0 (<\/em>alternatively<em>\u2014Context Diagram Workshop, <\/em>found in the <em>MGR<span style=\"font-size: 12pt;\">USH<\/span><\/em> Professional Facilitator Reference Manual)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Triple Constraints (i.e.; time, cost, and scope\/quality): <em>Flexibility Matrix<\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Success criteria: <a title=\"SMART Versus DUMB Criteria\" href=\"https:\/\/mgrush.com\/blog\/smart-dumb\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em>SMART<\/em><\/a><em><a title=\"SMART Versus DUMB Criteria\" href=\"https:\/\/mgrush.com\/blog\/2012\/04\/26\/smart-versus-dumb-criteria\/\" target=\"_blank\" rel=\"noopener noreferrer\"> Criteria<\/a>\/<\/em> <em><a href=\"https:\/\/mgrush.com\/blog\/how-to-categorize\/\" target=\"_blank\" rel=\"noopener noreferrer\">Categorizing<\/a> <\/em>(through\u00a0common purpose)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Opportunity assessment: <em>Situation Analysis (FAST <\/em>Professional<em>\u00a0<\/em>proprietary and quantitative <em>SWOT\u00a0<\/em>analysis<em>)<\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Assigned activities (high-level): <em><a title=\"Transform Your Responsibility Matrix Into a GANTT\u00a0Chart\" href=\"https:\/\/www.youtube.com\/watch?v=Hnf4ZqFKNc0\" target=\"_blank\" rel=\"noopener noreferrer\">Roles and Responsibilities<\/a> <\/em>(e.g., RASI<em>)<\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Team selection: <em>Interviewing Controls\/ <a class=\"zem_slink\" title=\"How to Interview Meeting Participants\" href=\"https:\/\/mgrush.com\/blog\/political-risks-in-meetings\/\" target=\"_blank\" rel=\"amazon noopener noreferrer\">Managing Expectations<\/a><\/em><\/span><\/li>\n<\/ol>\n<h3><strong>Project Plan &#8212; Work Breakdown Structure<\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">The work breakdown structure follows a facilitative approach. Consequently, it supports a consensually agreed-upon plan of action:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Target audience\/ other affected <a href=\"https:\/\/mgrush.com\/blog\/structured-meetings\/\" target=\"_blank\" rel=\"noopener noreferrer\">stakeholders<\/a>: <a title=\"How to Facilitate\u00a0Brainstorming\" href=\"https:\/\/mgrush.com\/blog\/brainsteering\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em>Brainstorming<\/em><\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/work-breakdown-structure\/\" target=\"_blank\" rel=\"noopener\">WBS<\/a> (work breakdown structure):<\/span><br \/>\n<span style=\"font-size: 14pt;\">Moving from<em> WHAT <\/em>(i.e., abstract) to HOW (i.e., concrete)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Detailed measure of success: <a href=\"https:\/\/mgrush.com\/blog\/smart-objectives\/\" target=\"_blank\" rel=\"noopener\"><em>Success Measures<\/em><\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Assigned activities (detailed-level):<\/span><br \/>\n<span style=\"font-size: 14pt;\"><em><a title=\"How to Build a Roles and Responsibility Matrix for Multiple Sites\" href=\"https:\/\/mgrush.com\/blog\/raci-chart\/\" target=\"_blank\" rel=\"noopener noreferrer\">Roles and Responsibilities<\/a><\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Budget, timeline, and resource alignment: <em><a title=\"How to Facilitate\u00a0Alignment\" href=\"https:\/\/www.youtube.com\/watch?v=sJd9s9UK1Dc\" target=\"_blank\" rel=\"noopener noreferrer\">Alignment<\/a><\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Stage gates and milestones: <em><a title=\"How to Facilitate an After Action\u00a0Review\" href=\"https:\/\/mgrush.com\/blog\/after-action-review\/\" target=\"_blank\" rel=\"noopener noreferrer\">After Action Review<\/a><\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Risk assessment and guidelines:<\/span><br \/>\n<span style=\"font-size: 14pt;\">Project<em> Risk Assessment<\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Communications Plan: <em><a title=\"Meetings Should Include a Communications Plan, Call it \u201cGuardian of Change\u201d\" href=\"https:\/\/www.youtube.com\/watch?v=eIkBjyxgHDE\" target=\"_blank\" rel=\"noopener noreferrer\">Guardian of Change<\/a><\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Open issues management: <em><a title=\"How to Manage the Parking Lot and Wrap-up\u00a0Meetings\" href=\"https:\/\/www.youtube.com\/watch?v=dIriPZS9edg\" target=\"_blank\" rel=\"noopener noreferrer\">Parking Lot Management<\/a><\/em><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Issue escalation procedure: <em>Issue Log<\/em><\/span><\/li>\n<\/ol>\n<h4 style=\"text-align: center;\"><span style=\"color: #ff0000; font-size: 14pt;\"><strong>______<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 14pt;\">Don\u2019t ruin your career by hosting <a href=\"https:\/\/mgrush.com\/blog\/bad-meetings\/\">bad meetings<\/a>. Sign up for a <a href=\"https:\/\/mgrush.com\/public-facilitation-training\/\" target=\"_blank\" rel=\"noopener\">workshop<\/a> or send this to someone who should. <em><a href=\"https:\/\/web.archive.org\/web\/20260106090117\/https:\/\/mgrush.com\/\">MGR<span style=\"font-size: 12pt;\">USH<\/span><\/a><\/em> workshops focus on meeting design and practice. Each person practices tools, methods, and activities daily during the week. Therefore, while some call this immersion, we call it the road to building high-value facilitation skills.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Triple constraint theory suggests that it is not realistic to expect to build the fastest, the cheapest, and the highest quality. Something has to \u201cgive.\u201d Yet, most executive sponsors and product owners want all three at the same time. Triple constraint theory tells us that time, cost, and quality are the three most important considerations. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1394,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wp_convertkit_post_meta":{"form":"-1","landing_page":"","tag":"0","restrict_content":"0"},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[453185951,55884429,453185955,453192187],"tags":[453192386,453188986,453192614,453192168,453192615,453191042,453188987,453190702,453192385,2093465],"class_list":["post-5344","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership-skills","category-meeting-support","category-meeting-tools","category-prioritizing-meeting-agendas","tag-charter","tag-flexibility-matrix","tag-product-vision","tag-product-visions","tag-team-charter","tag-time-cost","tag-triple-constraint-theory","tag-vision","tag-was","tag-work-breakdown-structure"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Triple Constraint Theory: Flexibility Matrix Fortifies Product Visions<\/title>\n<meta name=\"description\" content=\"Triple Constraint Theory implies the fastest, the cheapest, &amp; the highest quality. 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