{"id":5281,"date":"2017-01-19T00:01:45","date_gmt":"2017-01-19T05:01:45","guid":{"rendered":"http:\/\/mgrush.com\/blog\/?p=5281"},"modified":"2026-04-21T13:25:32","modified_gmt":"2026-04-21T17:25:32","slug":"addicted-to-being-right","status":"publish","type":"post","link":"https:\/\/mgrush.com\/blog\/addicted-to-being-right\/","title":{"rendered":"Addicted to Being Right: 4 Participant Responses to Avoid Being Wrong"},"content":{"rendered":"<h2><strong>Most people associate shame or loss of power with being wrong. Ever felt yourself getting defensive? <\/strong>When your meeting participants turn defensive, especially when they feel they are losing ground, neurochemistry hijacks the brain. Because they are addicted to <em>being right,<\/em> the amygdala, our instinctive brain, takes over.\u00a0 With a focus on<em> being right,<\/em> participants are unable to regulate emotions or handle the gaps between expectations and reality.<\/h2>\n<p><span style=\"font-size: 14pt;\">\u201cIn situations of high stress, fear, or distrust the hormone and neurotransmitter cortisol flood the brain. \u00a0Executive functions that help us with advanced thought processes like strategy, trust building, and compassion shut down.\u201d<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><a href=\"#_ftn1\" name=\"_ftnref1\"><\/a><\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Scientific studies suggest four responses that every facilitator should expect from\u00a0meeting participants, namely:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Fight (keep arguing the point),<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Flight (revert to, and hide behind, group consensus),<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Freeze (disengage from the argument by shutting up)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Appease (make nice to your adversary by simply agreeing with him)<\/span><\/li>\n<\/ol>\n<h3>Addicted to Being Right: Restoring Balance<\/h3>\n<div id=\"attachment_5316\" style=\"width: 400px\" class=\"wp-caption alignright\"><a class=\"dt-single-image\" href=\"hhttps:\/\/mgrush.com\/blog\/2017\/01\/19\/addicted-to-being-right\/\" data-dt-img-description=\"Addicted To Being Right Requires Balance\"><img wpfc-lazyload-disable=\"true\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-5316\" class=\"wp-image-5316 size-full\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2017\/01\/Balance.png\" alt=\"Addicted to Being Right: 4 Participant Responses to Avoid Being Wrong\" width=\"390\" height=\"500\" srcset=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2017\/01\/Balance.png 390w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2017\/01\/Balance-234x300.png 234w\" sizes=\"(max-width: 390px) 100vw, 390px\" \/><\/a><p id=\"caption-attachment-5316\" class=\"wp-caption-text\"><strong>Addicted To Being Right Requires a Facilitator to Restore Balance<\/strong><\/p><\/div>\n<p><span style=\"font-size: 14pt;\">Without facilitation (especially active listening and challenge), the four responses lead to sub-optimal results because they prevent the honest and productive sharing of information and evidence-based proof.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Some suggest that \u201cFighting\u201d is the most common and most damaging. Can you imagine a professional fight without a referee?\u00a0 Of course not, and the facilitator is the meeting referee.\u00a0 In humans, bio-chemicals drive the urge for \u201cfighting\u201d.<\/span><\/p>\n<blockquote><p><span style=\"font-size: 14pt;\">\u201cWhen you argue and win, your brain floods with different hormones: adrenaline and dopamine, which makes you feel good, dominant, even invincible. It&#8217;s the feeling any of us would want to replicate. So the next time we&#8217;re in a tense situation, we fight again. We get addicted to being right.\u201d<\/span><\/p><\/blockquote>\n<p><span style=\"font-size: 14pt;\">When these dominating personalities are allowed to take over a meeting, they become unaware of the impact on the people around them. While they are getting high from their dominance, others are being drummed into submission. Group dynamics undergo a strong diminishing of collaboration.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">However, oxytocin can make people feel as good as adrenaline. Oxytocin activates connections and opens up the networks in our brains, driving from the prefrontal cortex. When participants feel connected, they open up to sharing and trust.<\/span><\/p>\n<h3>Addicted to Being Right:\u00a0Facilitator Tips<\/h3>\n<p><span style=\"font-size: 14pt;\">Great facilitators seek to amplify the production of oxytocin while striving to avoid spikes of cortisol and adrenaline. Help others who display addiction to being right by embracing some or all of the following suggestions:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\"><strong>Anticipate and provide appropriate ground rules<\/strong>: Remind everyone that they have a fiduciary responsibility to speak up to support or defend claims<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Avoid judging:<\/strong> focus on issues, not personalities<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Carefully manage scope creep:<\/strong> strongly avoid the tendency for the group to fall into a harmful conversational pattern<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Counteract the domineering: <\/strong>ensure that everyone contributes and consider going around in a circle (ie, \u2018round-robin\u2019) or demanding Post-It\u00ae notes from everyone with their point of view (again make sure you capture the perspectives visually and transfer small Post-It notes to large format display so that everyone can see all the claims)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Focus on open-ended questions<\/strong>: Be careful to avoid close-ended questions and force a multitude of open-ended responses<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Listen with empathy:<\/strong> Strive to explore and understand everyone\u2019s perspective as there can be more than one right answer<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><strong>Provide visual feedback:<\/strong> Highlight the evidence-based claims (i.e., objective support)<\/span><\/li>\n<\/ul>\n<blockquote><p><span style=\"font-size: 14pt;\">\u201cConnecting and bonding with others trumps conflict. I&#8217;ve found that even the best fighters \u2014 the proverbial smartest guys in the room \u2014 can break their addiction to being right by getting hooked on oxytocin-inducing behavior instead.\u201d<\/span><\/p><\/blockquote>\n<p><span style=\"font-size: 14pt;\"><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> See \u201c<strong>Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results\u201d <\/strong>by Judith E. Glaser<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #ff0000; font-size: 14pt;\"><strong>______<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 14pt;\">Don\u2019t ruin your career by hosting <a href=\"https:\/\/mgrush.com\/blog\/bad-meetings\/\">bad meetings<\/a>. Sign up for a <a href=\"https:\/\/mgrush.com\/public-facilitation-training\/\" target=\"_blank\" rel=\"noopener\">workshop<\/a> or send this to someone who should. <em><a href=\"https:\/\/web.archive.org\/web\/20260106090117\/https:\/\/mgrush.com\/\">MGR<span style=\"font-size: 12pt;\">USH<\/span><\/a><\/em> workshops focus on meeting design and practice. Each person practices tools, methods, and activities daily during the week. Therefore, while some call this immersion, we call it the road to building high-value facilitation skills.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most people associate shame or loss of power with being wrong. Ever felt yourself getting defensive? When your meeting participants turn defensive, especially when they feel they are losing ground, neurochemistry hijacks the brain. Because they are addicted to being right, the amygdala, our instinctive brain, takes over.\u00a0 With a focus on being right, participants [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5316,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wp_convertkit_post_meta":{"form":"-1","landing_page":"","tag":"0","restrict_content":"0"},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[453185953],"tags":[453191050,453191051,453192380],"class_list":["post-5281","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managing-conflict","tag-addicted-to-being-right","tag-avoid-being-wrong","tag-judgment-open-ended"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Addicted to Being Right: Four Participant Responses to Avoid Being Wrong<\/title>\n<meta name=\"description\" content=\"Because people are addicted to being right, they associate shame and loss of power with being wrong. 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