{"id":4715,"date":"2016-10-20T00:01:24","date_gmt":"2016-10-20T04:01:24","guid":{"rendered":"http:\/\/mgrush.com\/blog\/?p=4715"},"modified":"2026-04-21T13:31:13","modified_gmt":"2026-04-21T17:31:13","slug":"dq-spider","status":"publish","type":"post","link":"https:\/\/mgrush.com\/blog\/dq-spider\/","title":{"rendered":"Questions to Ask If Using a Decision Quality Spider Chart (DQ Spider)"},"content":{"rendered":"<h2>When making decisions, consider testing for decision quality (DQ)<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a> so that you can avoid having another meeting. A quick method involves testing your options\u00a0against your\u00a0purpose to gauge\u00a0alignment and support. However, this DQ Spider offers a more robust method.<\/h2>\n<p><span style=\"font-size: 14pt;\">First, remember that the <em>MGRUSH<\/em> technique defines consensus as a decision good enough that it \u2018will be supported\u2019 (not thwarted in the hallway or uprooted in the board room) and not cause anyone to \u2018lose any sleep\u2019 <em>rather than<\/em> being anyone\u2019s \u2018favorite\u2019 or making them \u2018happy.\u2019 \u00a0Hence, this is NOT <em>Kum-Bah-Yah<\/em>, rather we are relying on the prowess of structured facilitation.<\/span><\/p>\n<div id=\"attachment_4717\" style=\"width: 988px\" class=\"wp-caption aligncenter\"><img wpfc-lazyload-disable=\"true\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4717\" class=\"wp-image-4717 size-full\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2016\/10\/DQ-Spider.png\" alt=\"Decision Quality Spider Chart (DQ Spider Chart)\" width=\"978\" height=\"633\" srcset=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2016\/10\/DQ-Spider.png 978w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2016\/10\/DQ-Spider-300x194.png 300w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2016\/10\/DQ-Spider-768x497.png 768w\" sizes=\"(max-width: 978px) 100vw, 978px\" \/><p id=\"caption-attachment-4717\" class=\"wp-caption-text\"><span style=\"font-size: 14pt;\"><strong>Decision Quality Spider Chart<\/strong><\/span><\/p><\/div>\n<h3><span style=\"font-size: 14pt;\"><strong>How to Begin Using the DQ Spider<\/strong><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">When either comparing decisions or testing for the quality of a single decision, the method remains the same. Therefore, plan on scoring and discussing six vectors that impact decision quality:<\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><strong>The Six Vectors<a href=\"#_ftn1\" name=\"_ftnref1\">[2]<\/a>\u00a0<\/strong><strong>and Some Supporting Questions of a DQ Spider<\/strong><\/span><\/h3>\n<ol>\n<li>\n<h4><span style=\"font-size: 14pt;\">Appropriate Context (Frame)<\/span><\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">Do you have an\u00a0articulate problem to\u00a0address?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">How clear is the background, context, and impact of the decision?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">How well do stakeholders commonly understand the problem?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To what extent\u00a0do stakeholders commonly <a href=\"https:\/\/mgrush.com\/blog\/facilitate-prioritization\/\" target=\"_blank\" rel=\"noopener noreferrer\">prioritize<\/a> the problem?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To what extent has the decision been quantified for its impact, typically in dollars or FTP (full-time person)?<\/span><\/li>\n<\/ul>\n<\/li>\n<li>\n<h4><span style=\"font-size: 14pt;\">Options Development (NOTE: some call these \u2018alternatives.\u2019 but strictly speaking, in the English language, an alternative is one of two there are more than two, and they are called options)<\/span><\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">What are the possible solutions (decisions)?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">What potentially critical options are missing?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Which inconsequential options be eliminated?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">With remaining options:<\/span>\n<ul>\n<li><span style=\"font-size: 14pt;\">To what extent are they realistic (doable)?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">If the option is selected, to what extent will we win?<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<h4><span style=\"font-size: 14pt;\">Meaningful &amp; Reliable Information<\/span><\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">To what extent do we know what we need to know?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To what extent do we NOT know what we need to know?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">How trustworthy are the sources of our information?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To what extent will this be a fact- or evidence-based decision?<\/span><\/li>\n<\/ul>\n<\/li>\n<li>\n<h4><span style=\"font-size: 14pt;\">Clear Decision Criteria (aka Values, Trade-offs, etc.)<\/span><\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">To what extent have we identified and clarified the most important <a href=\"https:\/\/mgrush.com\/blog\/2012\/04\/26\/smart-versus-dumb-criteria\/\" target=\"_blank\" rel=\"noopener noreferrer\">criteria<\/a>?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">How well have the criteria been prioritized to reflect our internal value drivers?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">How comprehensive are the criteria to help measure success against the project or organizational goals and objectives?<\/span><\/li>\n<\/ul>\n<\/li>\n<li>\n<h4><span style=\"font-size: 14pt;\">Logic and Reasoning<\/span><\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">How solid are our research, logic, and findings?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">How well can we explain our choice for and choices against our options?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To what extent have we applied appropriate tools and rigors to evaluate this option?<\/span><\/li>\n<\/ul>\n<\/li>\n<li>\n<h4><span style=\"font-size: 14pt;\">Action and Commitment<\/span><\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">How confident are we projecting the outputs or outcome of this option?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">How ready are we to commit ownership and resources to this option?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To what extent have we missed anything substantive that could impact the quality of this decision?<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h3><span style=\"font-size: 14pt;\"><strong>How to Complete the DQ Spider?<\/strong><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">Consider this quick and simple method to capture scoring, using a low of one (1) and a high of five (5).<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Instruct each team member or stakeholder to generate their scores for the six vectors above. Thus they attribute an individual score against all remaining options.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Using a spreadsheet or simply drawing it on a large format Post-It\u00ae paper or whiteboard, put a dot on the average value. Also place a dot for each outlier, the lowest and highest score, along each of the six vectors.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Discuss the outliers so that everyone can support the original average, or move the average value either lower or higher based on the discussion and consensual understanding.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Facilitate discussion around comparing the results and consider the following questions:<\/span>\n<ul>\n<li><span style=\"font-size: 14pt;\">To what extent are the values defensible?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Which scores appear too high or low relative to the project or initiative they are supporting? (adjust the score if necessitated)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">To what extent do the differences represent real risk or simply differences of opinion?<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 14pt;\">You may want to force rank the six vectors if some are more important than others. Consequently, tell the group to consider the ranking during its assessment, and if necessary, change the values based on a permutation of the reduced or increased weight of each vector.<\/span>\n<ul>\n<li><span style=\"font-size: 14pt;\">Therefore, in our illustration above, stakeholders would favor Option 3 if Ownership and Commitment are substantially more important than logic or reliable information.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Likewise, stakeholders would favor Option 1 if Context and Logic become more important than Criteria and Information.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h6><span style=\"font-size: 14pt;\">NOTES:<\/span><\/h6>\n<p><span style=\"font-size: 14pt;\"><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> NOTE:\u00a0 Microsoft Excel refers to this chart as a \u201cRadar\u201d Chart. However, various terms are used by other consulting firms as well.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><a href=\"#_ftnref1\" name=\"_ftn1\">[2]<\/a> A \u2018dimension\u2019 or \u2018factor\u2019 captures a single measurement while a \u2018vector\u2019 captures multiple dimensions or factors. Additionally, vectors normally capture many more than two measurements.<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #ff0000; font-size: 14pt;\"><strong>______<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 14pt;\">Don\u2019t ruin your career by hosting <a href=\"https:\/\/mgrush.com\/blog\/bad-meetings\/\">bad meetings<\/a>. Sign up for a <a href=\"https:\/\/mgrush.com\/public-facilitation-training\/\" target=\"_blank\" rel=\"noopener\">workshop<\/a> or send this to someone who should. <em><a href=\"https:\/\/web.archive.org\/web\/20260106090117\/https:\/\/mgrush.com\/\">MGR<span style=\"font-size: 12pt;\">USH<\/span><\/a><\/em> workshops focus on meeting design and practice. Each person practices tools, methods, and activities daily during the week. Therefore, while some call this immersion, we call it the road to building high-value facilitation skills.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When making decisions, consider testing for decision quality (DQ)[1] so that you can avoid having another meeting. A quick method involves testing your options\u00a0against your\u00a0purpose to gauge\u00a0alignment and support. However, this DQ Spider offers a more robust method. First, remember that the MGRUSH technique defines consensus as a decision good enough that it \u2018will be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4717,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wp_convertkit_post_meta":{"form":"-1","landing_page":"","tag":"0","restrict_content":"0"},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[453185968,11161],"tags":[453191076,453191077,453191078,453191104],"class_list":["post-4715","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analysis-methods","category-meeting-structure","tag-decision-quality-spider-chart","tag-dq-spider","tag-dq-spider-chart","tag-moscow"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Questions to Ask If Using a Decision Quality Spider (DQ Spider)<\/title>\n<meta name=\"description\" content=\"DQ Spider offers a robust method to test options &amp; decision against purpose to verify alignment. 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