{"id":2125,"date":"2015-01-01T00:19:42","date_gmt":"2015-01-01T05:19:42","guid":{"rendered":"http:\/\/terrencemetz.com\/?p=2125"},"modified":"2026-04-21T13:48:30","modified_gmt":"2026-04-21T17:48:30","slug":"dealing-with-anger","status":"publish","type":"post","link":"https:\/\/mgrush.com\/blog\/dealing-with-anger\/","title":{"rendered":"Dealing with Anger &#8211; Only One Letter Short of Danger"},"content":{"rendered":"<h2>When dealing with anger, first understand that anger is as normal as any other emotion. We simply expect or want things to be different or better.<\/h2>\n<p><span style=\"font-size: 14pt;\">Most people direct their anger at those who have some <a title=\"Effective Facilitators Remember to Control and Remove All Distractions\" href=\"https:\/\/mgrush.com\/blog\/remove-distractions\/\" target=\"_blank\" rel=\"noopener noreferrer\">control<\/a> over them. However, anger can be healthy and is different from hostility, which is not healthy. Indeed, anger is often used to hide other feelings such as hurt or disappointment. Learn how to deal with anger in others and in yourself. The term \u2018anger\u2019 is only one \u2018d\u2019 short of the term \u2018danger.\u2019<\/span><\/p>\n<h4><span style=\"font-size: 14pt;\">In Others &#8212; Dealing with Anger<\/span><\/h4>\n<div id=\"attachment_2126\" style=\"width: 310px\" class=\"wp-caption alignright\"><a href=\"\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/10\/anger-can-become-danger.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2126\" class=\"wp-image-2126 size-medium\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/10\/anger-can-become-danger-300x234.png\" alt=\"Dealing with Anger - Only One Letter Short of Danger\" width=\"300\" height=\"234\" srcset=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/10\/anger-can-become-danger-300x234.png 300w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/10\/anger-can-become-danger.png 946w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-2126\" class=\"wp-caption-text\"><span style=\"font-size: 14pt;\"><strong><em>Dealing with Anger<\/em><\/strong><\/span><\/p><\/div>\n<ul>\n<li><span style=\"font-size: 14pt;\">Acknowledge and affirm the participant\u2019s beliefs.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Anger is seldom directed at you personally. You are just convenient.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Encourage the participants to talk about their anger. This helps to diffuse the anger.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">If you have contributed to the anger, let the participant vent before trying to explain or apologize.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Use non-judgmental, <a title=\"How To Actively Listen\" href=\"https:\/\/mgrush.com\/blog\/active-listening\/\" target=\"_blank\" rel=\"noopener noreferrer\">active listening<\/a>. This lets the participant know that you care. Never get hooked yourself.<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-size: 14pt;\">In You &#8212; Dealing with Anger<\/span><\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">Acknowledge and accept the anger. Do not deny it or it will resurface at the wrong time.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Deal with the problem that caused the anger and the anger itself separately. Do not make decisions when your anger is in control.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Express your anger when it is safe and appropriate. Find safe outlets. Sometimes it even passes without having to express it.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">In a meeting or workshop, take a <a title=\"Meeting Tip: Take a \u201cBreak\u201d to Improve Your Group Performance and Your Own\" href=\"https:\/\/mgrush.com\/blog\/special-meeting-break\/\" target=\"_blank\" rel=\"noopener noreferrer\">break<\/a>, take a walk, verbalize calmly, and reprogram yourself.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Recognize the cause of the anger and identify the other emotions you are feeling.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Remember that anger can be modified and danger avoided.<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #ff0000; font-size: 14pt;\"><strong>______<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 14pt;\">Don\u2019t ruin your career by hosting <a href=\"https:\/\/mgrush.com\/blog\/bad-meetings\/\">bad meetings<\/a>. Sign up for a <a href=\"https:\/\/mgrush.com\/public-facilitation-training\/\" target=\"_blank\" rel=\"noopener\">workshop<\/a> or send this to someone who should. <em><a href=\"https:\/\/web.archive.org\/web\/20260106090117\/https:\/\/mgrush.com\/\">MGR<span style=\"font-size: 12pt;\">USH<\/span><\/a><\/em> workshops focus on meeting design and practice. Each person practices tools, methods, and activities every day during the week. Therefore, while some call this immersion, we call it the road to building high-value facilitation skills.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When dealing with anger, first understand that anger is as normal as any other emotion. We simply expect or want things to be different or better. Most people direct their anger at those who have some control over them. However, anger can be healthy and is different from hostility, which is not healthy. Indeed, anger [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2126,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wp_convertkit_post_meta":{"form":"-1","landing_page":"","tag":"0","restrict_content":"0"},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[453185951],"tags":[453190962,453190963,453190961],"class_list":["post-2125","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership-skills","tag-anger-in-meetings","tag-angry-participants","tag-dealing-with-anger"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Dealing with Anger - Only One Letter Short of Danger<\/title>\n<meta name=\"description\" content=\"People direct anger at those who have some control over them. 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However, he also observed meetings that worked. What set them apart? A well-prepared leader who structured the session to ensure participants contributed meaningfully and achieved clear outcomes. Throughout his career, Metz, who earned an MBA from Kellogg (Northwestern University) experienced and also trained in various facilitation techniques. In 2004, he purchased MG RUSH where he shifted his focus toward improving established meeting designs and building a curriculum that would teach others how to lead, facilitate, and structure meetings that drive results. His expertise in training world-class facilitators led to the 2020 publication of Meetings That Get Results: A Guide to Building Better Meetings, a comprehensive resource on effectively building consensus. Grounded in the principle that \u201cnobody is smarter than everybody,\u201d the book details the why, what, and how of building consensus when making decisions, planning, and solving problems. Along with a Participant\u2019s Guide and supplemental workshops, it supports learning from foundational awareness to professional certification. Metz\u2019s first book, Change or Die: A Business Process Improvement Manual, tackled the challenges of process optimization. His upcoming book, Catalyst: Facilitating Innovation, focuses on meetings and workshops that don\u2019t simply end when time runs out but conclude with actionable next steps and clear assignments\u2014ensuring progress beyond discussions and ideas.","sameAs":["http:\/\/MGrush.com","http:\/\/www.facebook.com\/FacilitationTraining\/","https:\/\/www.linkedin.com\/in\/terrencemetz\/","@teammetz","https:\/\/x.com\/TerrenceMetz","https:\/\/www.youtube.com\/watch?v=j4x3-Qo9Ez4"],"birthDate":"1955-09-23","gender":"male","jobTitle":"Managing Director","worksFor":"MG Rush Facilitation","url":"https:\/\/mgrush.com\/blog\/author\/teammetz7\/"}]}},"jetpack_featured_media_url":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/10\/anger-can-become-danger.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/posts\/2125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/comments?post=2125"}],"version-history":[{"count":0,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/posts\/2125\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/media\/2126"}],"wp:attachment":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/media?parent=2125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/categories?post=2125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/tags?post=2125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}