{"id":1854,"date":"2014-06-19T04:44:28","date_gmt":"2014-06-19T08:44:28","guid":{"rendered":"http:\/\/terrencemetz.com\/?p=1854"},"modified":"2026-04-21T13:50:27","modified_gmt":"2026-04-21T17:50:27","slug":"way-people-think","status":"publish","type":"post","link":"https:\/\/mgrush.com\/blog\/way-people-think\/","title":{"rendered":"The Way People Think Affects How You Intervene to Build Consensus"},"content":{"rendered":"<h2><strong>Differences &#8212;\u00a0<\/strong>People think differently.<\/h2>\n<p><span style=\"font-size: 14pt;\">As <a href=\"https:\/\/mgrush.com\/blog\/session-leader\/\" target=\"_blank\" rel=\"noopener noreferrer\">session leader<\/a>, you empower <a href=\"https:\/\/mgrush.com\/blog\/interviewing-participants\/\" target=\"_blank\" rel=\"noopener noreferrer\">participants<\/a> and their ability to understand and communicate with each other. Additionally, you enable them to think <a href=\"https:\/\/mgrush.com\/blog\/ground-rules\/\" target=\"_blank\" rel=\"noopener noreferrer\">creatively<\/a> about their business. Hence, the following two subjects deal with the way people think\u2014horizontal\/ vertical thinking and paradigms.<\/span><\/p>\n<div id=\"attachment_1855\" style=\"width: 510px\" class=\"wp-caption alignright\"><a href=\"\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img wpfc-lazyload-disable=\"true\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1855\" class=\"wp-image-1855\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently-300x228.png\" alt=\"The Way People Think Affects How You Intervene to Build Consensus\" width=\"500\" height=\"379\" srcset=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently-300x228.png 300w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently.png 713w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><p id=\"caption-attachment-1855\" class=\"wp-caption-text\"><strong><span style=\"font-size: 14pt;\">People Also Learn Differently<\/span><\/strong><\/p><\/div>\n<h3><strong>Horizontal\/ Vertical<\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">Participants in a <a href=\"https:\/\/mgrush.com\/blog\/difference-meetings-workshops\/\" target=\"_blank\" rel=\"noopener noreferrer\">workshop<\/a> argue over a seemingly simple issue. Consequently, two people hear the same thing and react as if they were in different meetings. Why? Because people interpret information differently. Meanwhile, there are many theories about how people process <a href=\"https:\/\/mgrush.com\/blog\/information-is-physical\/\" target=\"_blank\" rel=\"noopener noreferrer\">information<\/a>.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">One theory states that the two spheres of the brain, the right and the left, govern our thinking with right brain or left brain thinking.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">However, another theory that explains the differences more clearly is <em>Communicoding<\/em>. This theory states that there are two modes of thinking for processing information, vertical and horizontal. These two modes of thinking may have a difficult time <a href=\"https:\/\/mgrush.com\/blog\/abilene-paradox\/\" target=\"_blank\" rel=\"noopener noreferrer\">communicating<\/a> with each other because the way that each perceives the world is different. What are they?<\/span><\/p>\n<h4><strong>Vertical Thinker<\/strong><\/h4>\n<p><span style=\"font-size: 14pt;\">A vertical thinker is often described as very logical, organized, and detail-oriented. Therefore, vertical thinkers:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Easily discern the immediate dynamics of a <a href=\"https:\/\/mgrush.com\/blog\/endorsed-facilitators\/\" target=\"_blank\" rel=\"noopener noreferrer\">problem<\/a>.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Identify specific details and relate issues to reality.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Know what can be accomplished within a given time.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">See barriers and obstacles to be removed.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Take the likely paths to reach results.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Work well in <a href=\"https:\/\/mgrush.com\/blog\/facilitation-training\/\" target=\"_blank\" rel=\"noopener noreferrer\">structured<\/a> environments.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">The vertical thinker\u2019s main characteristic is that they <strong><em>find differences.<\/em><\/strong> Vertical thinkers can <a href=\"https:\/\/mgrush.com\/blog\/single-cell\/\" target=\"_blank\" rel=\"noopener noreferrer\">decompose<\/a> something and design something new from the pieces. They work from exclusion.<\/span><\/p>\n<h4><span style=\"font-size: 14pt;\"><strong>Horizontal Thinker<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 14pt;\">A horizontal thinker is often described as far-sighted, <a href=\"https:\/\/mgrush.com\/blog\/olympic-scoring\/\" target=\"_blank\" rel=\"noopener noreferrer\">innovative<\/a>, and conceptual. Therefore, horizontal thinkers:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Easily discern the underlying dynamics of a problem.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Identify contextual details\u2014relating issues to a larger perspective.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Know what impact can be achieved within a given context.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">See possibilities and benefits to strive for.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Take the unlikely paths to reach results.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Work well in unstructured environments.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Horizontal thinkers\u2019 main characteristic is that they <strong><em>find similarities.<\/em><\/strong> They are able to find the common thread\u2014to make new <a href=\"https:\/\/mgrush.com\/blog\/scrum-master-facilitator\/\" target=\"_blank\" rel=\"noopener noreferrer\">associations<\/a> among unrelated items. They work from inclusion.<\/span><\/p>\n<h3><strong>To Identify<\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">As a facilitator, you cannot change the way people think\u2014and <em>never label participants<\/em>. You do help the participants in a workshop learn to hear each other and to better understand their <a href=\"https:\/\/mgrush.com\/blog\/clear-communications\/\" target=\"_blank\" rel=\"noopener noreferrer\">communication<\/a> challenges. Clues that thinking differences are causing problems are:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">One person argues about the problems while another is focused on the benefits.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">One person trying to get to the details while the other is trying to focus on the ideas.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">People use the same words yet meaning something different or arguing as if they are saying something different.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Using different <a href=\" https:\/\/mgrush.com\/blog\/facilitate-meaning\/\" target=\"_blank\" rel=\"noopener noreferrer\">words<\/a> that seem to be saying the same thing.<\/span><\/li>\n<\/ul>\n<h3><strong>To Fix<\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">When you hear communication problems consider the following:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Capture what each person is saying\u2014write it on the flip charts without putting their names by the ideas.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Draw pictures using visual aids, flip charts, and models. By using visual support or other exercises, participants learn about their business.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Get the group to see <em>both<\/em> similarities and differences.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Move the <a href=\"https:\/\/mgrush.com\/blog\/decision-quality\/\" target=\"_blank\" rel=\"noopener noreferrer\">focus<\/a> of the group away from people and onto the \u2028issue(s) at hand.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Summarize both similarities and differences and get the group to <a href=\"https:\/\/mgrush.com\/blog\/why-what-how\/\" target=\"_blank\" rel=\"noopener noreferrer\">decide<\/a> what to do with them or move along to the next step.<\/span><\/li>\n<\/ul>\n<p><span class=\"s1\" style=\"font-size: 14pt;\">Register for a class or forward this to someone who should. <em>MGR<span style=\"font-size: 12pt;\">USH<\/span>&#8216;s<\/em> professional facilitation curriculum focuses on practicing methodology. Each student thoroughly practices and rehearses tools before class concludes. While some call this immersion, we call it the road to building impactful facilitation skills.<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #ff0000; font-size: 14pt;\"><strong>______<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 14pt;\">Don\u2019t ruin your career by hosting <a href=\"https:\/\/mgrush.com\/blog\/bad-meetings\/\">bad meetings<\/a>. Sign up for a <a href=\"https:\/\/mgrush.com\/public-facilitation-training\/\" target=\"_blank\" rel=\"noopener\">workshop<\/a> or send this to someone who should. <em><a href=\"https:\/\/web.archive.org\/web\/20260106090117\/https:\/\/mgrush.com\/\">MGR<span style=\"font-size: 12pt;\">USH<\/span><\/a><\/em> workshops focus on meeting design and practice. Each person practices tools, methods, and activities every day during the week. Therefore, while some call this immersion, we call it the road to building high-value facilitation skills.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Differences &#8212;\u00a0People think differently. As session leader, you empower participants and their ability to understand and communicate with each other. Additionally, you enable them to think creatively about their business. Hence, the following two subjects deal with the way people think\u2014horizontal\/ vertical thinking and paradigms. Horizontal\/ Vertical Participants in a workshop argue over a seemingly [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1855,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wp_convertkit_post_meta":{"form":"-1","landing_page":"","tag":"0","restrict_content":"0"},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[453185953,55884429],"tags":[453192228,453192226,453190917,453190916,453192227],"class_list":["post-1854","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-managing-conflict","category-meeting-support","tag-communicoding","tag-horizontal-thinker","tag-how-people-think","tag-the-way-people-think","tag-vertical-thinker"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Way People Think Affects How You Build Consensus<\/title>\n<meta name=\"description\" content=\"People think differently. The following two subjects deal with the way people think \u2014 horizontal and vertical thinking and paradigms.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mgrush.com\/blog\/way-people-think\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Way People Think Affects How You Intervene to Build Consensus\" \/>\n<meta property=\"og:description\" content=\"People think differently. The following two subjects deal with the way people think \u2014 horizontal and vertical thinking and paradigms.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mgrush.com\/blog\/way-people-think\/\" \/>\n<meta property=\"og:site_name\" content=\"MG RUSH Facilitation Best Practices Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/FacilitationTraining\/\" \/>\n<meta property=\"article:author\" content=\"http:\/\/www.facebook.com\/FacilitationTraining\/\" \/>\n<meta property=\"article:published_time\" content=\"2014-06-19T08:44:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-21T17:50:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently.png\" \/>\n\t<meta property=\"og:image:width\" content=\"713\" \/>\n\t<meta property=\"og:image:height\" content=\"541\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Facilitation Expert\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@TerrenceMetz\" \/>\n<meta name=\"twitter:site\" content=\"@terrencemetz\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Facilitation Expert\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/\"},\"author\":{\"name\":\"Facilitation Expert\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#\\\/schema\\\/person\\\/33b05e43036ff09de0ddfccfef9a4497\"},\"headline\":\"The Way People Think Affects How You Intervene to Build Consensus\",\"datePublished\":\"2014-06-19T08:44:28+00:00\",\"dateModified\":\"2026-04-21T17:50:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/\"},\"wordCount\":674,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/06\\\/learning-differently.png\",\"keywords\":[\"Communicoding\",\"HORIZONTAL THINKER\",\"how people think\",\"the way people think\",\"VERTICAL THINKER\"],\"articleSection\":[\"Managing Conflict\",\"Meeting Support\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/\",\"name\":\"The Way People Think Affects How You Build Consensus\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/06\\\/learning-differently.png\",\"datePublished\":\"2014-06-19T08:44:28+00:00\",\"dateModified\":\"2026-04-21T17:50:27+00:00\",\"description\":\"People think differently. The following two subjects deal with the way people think \u2014 horizontal and vertical thinking and paradigms.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/#primaryimage\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/06\\\/learning-differently.png\",\"contentUrl\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/06\\\/learning-differently.png\",\"width\":\"713\",\"height\":\"541\",\"caption\":\"People Learn Differently\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/way-people-think\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Way People Think Affects How You Intervene to Build Consensus\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/\",\"name\":\"MG RUSH Facilitation Best Practices Blog\",\"description\":\"Compelling observations about structured, facilitative leadership\",\"publisher\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#organization\",\"name\":\"MG RUSH Facilitation Best Practices\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/SquareLogo800X800.png\",\"contentUrl\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/SquareLogo800X800.png\",\"width\":700,\"height\":700,\"caption\":\"MG RUSH Facilitation Best Practices\"},\"image\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"http:\\\/\\\/www.facebook.com\\\/FacilitationTraining\\\/\",\"https:\\\/\\\/x.com\\\/terrencemetz\",\"http:\\\/\\\/www.linkedin.com\\\/in\\\/teammetz\",\"http:\\\/\\\/pinterest.com\\\/teammetz\",\"http:\\\/\\\/www.youtube.com\\\/mgrushfacilitation\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#\\\/schema\\\/person\\\/33b05e43036ff09de0ddfccfef9a4497\",\"name\":\"Facilitation Expert\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg\",\"caption\":\"Facilitation Expert\"},\"description\":\"Terrence Metz, president of MG RUSH Facilitation Training, was just 22-years-old and working as a Sales Engineer at Honeywell when he recognized a widespread problem\u2014most meetings were ineffective and poorly led, wasting both time and company resources. However, he also observed meetings that worked. What set them apart? A well-prepared leader who structured the session to ensure participants contributed meaningfully and achieved clear outcomes. Throughout his career, Metz, who earned an MBA from Kellogg (Northwestern University) experienced and also trained in various facilitation techniques. In 2004, he purchased MG RUSH where he shifted his focus toward improving established meeting designs and building a curriculum that would teach others how to lead, facilitate, and structure meetings that drive results. His expertise in training world-class facilitators led to the 2020 publication of Meetings That Get Results: A Guide to Building Better Meetings, a comprehensive resource on effectively building consensus. Grounded in the principle that \u201cnobody is smarter than everybody,\u201d the book details the why, what, and how of building consensus when making decisions, planning, and solving problems. Along with a Participant\u2019s Guide and supplemental workshops, it supports learning from foundational awareness to professional certification. Metz\u2019s first book, Change or Die: A Business Process Improvement Manual, tackled the challenges of process optimization. His upcoming book, Catalyst: Facilitating Innovation, focuses on meetings and workshops that don\u2019t simply end when time runs out but conclude with actionable next steps and clear assignments\u2014ensuring progress beyond discussions and ideas.\",\"sameAs\":[\"http:\\\/\\\/MGrush.com\",\"http:\\\/\\\/www.facebook.com\\\/FacilitationTraining\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/terrencemetz\\\/\",\"@teammetz\",\"https:\\\/\\\/x.com\\\/TerrenceMetz\",\"https:\\\/\\\/www.youtube.com\\\/watch?v=j4x3-Qo9Ez4\"],\"birthDate\":\"1955-09-23\",\"gender\":\"male\",\"jobTitle\":\"Managing Director\",\"worksFor\":\"MG Rush Facilitation\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/author\\\/teammetz7\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Way People Think Affects How You Build Consensus","description":"People think differently. The following two subjects deal with the way people think \u2014 horizontal and vertical thinking and paradigms.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mgrush.com\/blog\/way-people-think\/","og_locale":"en_US","og_type":"article","og_title":"The Way People Think Affects How You Intervene to Build Consensus","og_description":"People think differently. The following two subjects deal with the way people think \u2014 horizontal and vertical thinking and paradigms.","og_url":"https:\/\/mgrush.com\/blog\/way-people-think\/","og_site_name":"MG RUSH Facilitation Best Practices Blog","article_publisher":"http:\/\/www.facebook.com\/FacilitationTraining\/","article_author":"http:\/\/www.facebook.com\/FacilitationTraining\/","article_published_time":"2014-06-19T08:44:28+00:00","article_modified_time":"2026-04-21T17:50:27+00:00","og_image":[{"width":713,"height":541,"url":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently.png","type":"image\/png"}],"author":"Facilitation Expert","twitter_card":"summary_large_image","twitter_creator":"@TerrenceMetz","twitter_site":"@terrencemetz","twitter_misc":{"Written by":"Facilitation Expert","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/mgrush.com\/blog\/way-people-think\/#article","isPartOf":{"@id":"https:\/\/mgrush.com\/blog\/way-people-think\/"},"author":{"name":"Facilitation Expert","@id":"https:\/\/mgrush.com\/blog\/#\/schema\/person\/33b05e43036ff09de0ddfccfef9a4497"},"headline":"The Way People Think Affects How You Intervene to Build Consensus","datePublished":"2014-06-19T08:44:28+00:00","dateModified":"2026-04-21T17:50:27+00:00","mainEntityOfPage":{"@id":"https:\/\/mgrush.com\/blog\/way-people-think\/"},"wordCount":674,"commentCount":0,"publisher":{"@id":"https:\/\/mgrush.com\/blog\/#organization"},"image":{"@id":"https:\/\/mgrush.com\/blog\/way-people-think\/#primaryimage"},"thumbnailUrl":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently.png","keywords":["Communicoding","HORIZONTAL THINKER","how people think","the way people think","VERTICAL THINKER"],"articleSection":["Managing Conflict","Meeting Support"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/mgrush.com\/blog\/way-people-think\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/mgrush.com\/blog\/way-people-think\/","url":"https:\/\/mgrush.com\/blog\/way-people-think\/","name":"The Way People Think Affects How You Build Consensus","isPartOf":{"@id":"https:\/\/mgrush.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/mgrush.com\/blog\/way-people-think\/#primaryimage"},"image":{"@id":"https:\/\/mgrush.com\/blog\/way-people-think\/#primaryimage"},"thumbnailUrl":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently.png","datePublished":"2014-06-19T08:44:28+00:00","dateModified":"2026-04-21T17:50:27+00:00","description":"People think differently. The following two subjects deal with the way people think \u2014 horizontal and vertical thinking and paradigms.","breadcrumb":{"@id":"https:\/\/mgrush.com\/blog\/way-people-think\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mgrush.com\/blog\/way-people-think\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mgrush.com\/blog\/way-people-think\/#primaryimage","url":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently.png","contentUrl":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently.png","width":"713","height":"541","caption":"People Learn Differently"},{"@type":"BreadcrumbList","@id":"https:\/\/mgrush.com\/blog\/way-people-think\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mgrush.com\/blog\/"},{"@type":"ListItem","position":2,"name":"The Way People Think Affects How You Intervene to Build Consensus"}]},{"@type":"WebSite","@id":"https:\/\/mgrush.com\/blog\/#website","url":"https:\/\/mgrush.com\/blog\/","name":"MG RUSH Facilitation Best Practices Blog","description":"Compelling observations about structured, facilitative leadership","publisher":{"@id":"https:\/\/mgrush.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mgrush.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/mgrush.com\/blog\/#organization","name":"MG RUSH Facilitation Best Practices","url":"https:\/\/mgrush.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mgrush.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2023\/06\/SquareLogo800X800.png","contentUrl":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2023\/06\/SquareLogo800X800.png","width":700,"height":700,"caption":"MG RUSH Facilitation Best Practices"},"image":{"@id":"https:\/\/mgrush.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["http:\/\/www.facebook.com\/FacilitationTraining\/","https:\/\/x.com\/terrencemetz","http:\/\/www.linkedin.com\/in\/teammetz","http:\/\/pinterest.com\/teammetz","http:\/\/www.youtube.com\/mgrushfacilitation"]},{"@type":"Person","@id":"https:\/\/mgrush.com\/blog\/#\/schema\/person\/33b05e43036ff09de0ddfccfef9a4497","name":"Facilitation Expert","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg","url":"https:\/\/secure.gravatar.com\/avatar\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg","caption":"Facilitation Expert"},"description":"Terrence Metz, president of MG RUSH Facilitation Training, was just 22-years-old and working as a Sales Engineer at Honeywell when he recognized a widespread problem\u2014most meetings were ineffective and poorly led, wasting both time and company resources. However, he also observed meetings that worked. What set them apart? A well-prepared leader who structured the session to ensure participants contributed meaningfully and achieved clear outcomes. Throughout his career, Metz, who earned an MBA from Kellogg (Northwestern University) experienced and also trained in various facilitation techniques. In 2004, he purchased MG RUSH where he shifted his focus toward improving established meeting designs and building a curriculum that would teach others how to lead, facilitate, and structure meetings that drive results. His expertise in training world-class facilitators led to the 2020 publication of Meetings That Get Results: A Guide to Building Better Meetings, a comprehensive resource on effectively building consensus. Grounded in the principle that \u201cnobody is smarter than everybody,\u201d the book details the why, what, and how of building consensus when making decisions, planning, and solving problems. Along with a Participant\u2019s Guide and supplemental workshops, it supports learning from foundational awareness to professional certification. Metz\u2019s first book, Change or Die: A Business Process Improvement Manual, tackled the challenges of process optimization. His upcoming book, Catalyst: Facilitating Innovation, focuses on meetings and workshops that don\u2019t simply end when time runs out but conclude with actionable next steps and clear assignments\u2014ensuring progress beyond discussions and ideas.","sameAs":["http:\/\/MGrush.com","http:\/\/www.facebook.com\/FacilitationTraining\/","https:\/\/www.linkedin.com\/in\/terrencemetz\/","@teammetz","https:\/\/x.com\/TerrenceMetz","https:\/\/www.youtube.com\/watch?v=j4x3-Qo9Ez4"],"birthDate":"1955-09-23","gender":"male","jobTitle":"Managing Director","worksFor":"MG Rush Facilitation","url":"https:\/\/mgrush.com\/blog\/author\/teammetz7\/"}]}},"jetpack_featured_media_url":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2014\/06\/learning-differently.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/posts\/1854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/comments?post=1854"}],"version-history":[{"count":0,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/posts\/1854\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/media\/1855"}],"wp:attachment":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/media?parent=1854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/categories?post=1854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/tags?post=1854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}