{"id":13202,"date":"2021-11-04T07:00:15","date_gmt":"2021-11-04T11:00:15","guid":{"rendered":"https:\/\/mgrush.com\/blog\/?p=13202"},"modified":"2026-04-21T12:57:35","modified_gmt":"2026-04-21T16:57:35","slug":"innovation-results","status":"publish","type":"post","link":"https:\/\/mgrush.com\/blog\/innovation-results\/","title":{"rendered":"Boost Your Product Innovation through Catalyst Workshops (1 of 3)"},"content":{"rendered":"<h2>This article prepares you with a workshop approach, including the method and tools you can use to increase product innovation in your workshops &#8212; to speed up product development based on structuring the voice of your customer. If you have suggestions about how we can improve this or other <a href=\"https:\/\/mgrush.com\/blog\/\" target=\"_blank\" rel=\"noopener\"><em>Best Practice<\/em>s<\/a>, please reply or contact us at (630) 954-5880, or by email at <a href=\"mailto:info@morganmadison.com\">info@mgrushfacilitation.com<\/a>.<\/h2>\n<h2>PRODUCT INNOVATION RESULTS<\/h2>\n<p><span style=\"font-size: 14pt;\">Below you&#8217;ll find the guiding principles, structure, theory, and practical advice for leading product innovation results in your organization. We hope you beg, borrow, steal, and modify heavily from our benchmark method called Product Concept Management (Catalyst). Catalyst is our method for clarifying the &#8220;fuzzy front-end&#8221; in product development. The &#8220;fuzzy front-end&#8221; represents the time and space between a thought (problem or solution) and the transformation into action by first converting the thought into a tangible concept.<\/span><\/p>\n<h3>What is a new product &#8220;idea&#8221;?<\/h3>\n<p><a href=\"https:\/\/mgrush.com\/blog\/5elementsofanideasm\/\" target=\"_blank\" rel=\"noopener\"><img wpfc-lazyload-disable=\"true\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-13223 size-full\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2021\/11\/5ElementsofanideaSM.png\" alt=\"Five Elements for a complete product Idea for product innovation\" width=\"1000\" height=\"674\" srcset=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2021\/11\/5ElementsofanideaSM.png 1000w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2021\/11\/5ElementsofanideaSM-980x661.png 980w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2021\/11\/5ElementsofanideaSM-480x324.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1000px, 100vw\" \/><\/a> <span style=\"font-size: 14pt;\">We are defining a thought as only a <span style=\"text-decoration: underline;\">fragment<\/span> of an idea. To have a <span style=\"text-decoration: underline;\">complete<\/span> idea to develop a new product with the Catalyst technique requires five elements. We&#8217;ll cover them in greater detail in our next article (part 2 of 3). For now, the five fragments include:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Statement of the problem, <strong>pain<\/strong>, want, or improvement that needs to be solved<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Description of the <strong>solution<\/strong> that creates value including <em>some<\/em> of the technical descriptions and functional specifications<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Explanation of the customer&#8217;s <strong>options<\/strong>, choices, and competitive alternatives<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">An <strong>estimation<\/strong> of how large the solution or opportunity is measured by currency over time<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Narrative description of the <strong>value proposition<\/strong> created by the new product idea &#8212; both economic and emotional benefits<\/span><\/li>\n<\/ol>\n<h3>Prerequisites<\/h3>\n<p><span style=\"font-size: 14pt;\">The prerequisites for developing and applying product innovation within your organization are few but important:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Desire to improve the quality and quantity of new product ideas emerging from your organizational network<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Desire to improve the new product lifecycle by increasing the quality and reducing costs by structuring valuable new product ideas<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Hunger to reduce the waste from lost and abandoned new product ideas<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Desire to increase the enthusiasm, productivity, and creativity of your new product \u201cideators\u201d<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Desire to \u201cwin\u201d in the market, win with your employees and colleagues, and win by increasing the wealth of your company.<\/span><\/li>\n<\/ul>\n<h2>PRODUCT INNOVATION WORKSHOPS<\/h2>\n<p><span style=\"font-size: 14pt;\">We recommend the use of <a href=\"https:\/\/mgrush.com\/blog\/meetings-workshops\/\" target=\"_blank\" rel=\"noopener\">facilitated workshops<\/a> that bring stakeholders, thought leaders, and implementors together with key designers and planners, under the guidance of <a href=\"https:\/\/mgrush.com\/blog\/facilitation-guidelines\/\" target=\"_blank\" rel=\"noopener\">professional facilitators<\/a>. The network of individuals required in the analysis, design, and implementation of new products can be overwhelming. The guidance of a trained professional facilitator in Catalyst, new product development, and voice-of-the-customer assures the highest integrity with this proven method that should be adapted to your organization when seeking to support your mission and objectives.<\/span><\/p>\n<div id=\"attachment_13203\" style=\"width: 1034px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/mgrush.com\/blog\/?attachment_id=13203\" target=\"_blank\" rel=\"noopener\"><img wpfc-lazyload-disable=\"true\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-13203\" class=\"wp-image-13203 size-large\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2021\/10\/Catalyst-1024x580.png\" alt=\"Product Innovation\" width=\"1024\" height=\"580\" srcset=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2021\/10\/Catalyst-1024x580.png 1024w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2021\/10\/Catalyst-980x555.png 980w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2021\/10\/Catalyst-480x272.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/a><p id=\"caption-attachment-13203\" class=\"wp-caption-text\"><center><span style=\"font-size: 14pt;\"><strong>Catalyst Product Innovation Method<\/strong><\/span><\/center><\/p><\/div>\n<p><span style=\"font-size: 14pt;\">The Catalyst product innovation approach provides substantial benefits (when compared to traditional interviewing and internal team analysis and design):<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Early leadership involvement<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Early customer (user and owner) involvement in the evolution of the design<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Business analysis that reflects a broad understanding of the market as well as the intricacies of each segment, technology, and economic climate as appropriate<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Sharing and socialization of intent about strategic direction, product development capabilities, and supply and demand chain structure and value, thus creating stronger group and individual ownership<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Common commitment to persisting in the design of the process through to completion<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Within MG Rush, workshops are more than just a generic term. Each workshop aims to achieve specific results and to further the design and implementation method through a structured sequence. This article guides you when planning, conducting, facilitating, and managing the design and implementation of product innovation results by applying a flexible structure.<\/span><\/p>\n<h2><a name=\"_Toc86500595\"><\/a>WHEN SHOULD INNOVATION RESULTS WORKSHOPS BE USED?<\/h2>\n<p><span style=\"font-size: 14pt;\">We recommend that workshops be used in situations guided primarily by<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">The number of <a href=\"https:\/\/mgrush.com\/blog\/meeting-participants\/\" target=\"_blank\" rel=\"noopener\">participants<\/a>,<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">The complexity of the market and product information,<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Disparity (or diversity) of participant backgrounds and knowledge, and<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">The visibility desired for the design process.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-size: 14pt;\">The basic structure for the sequence of product innovation workshops is:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Orientation &amp; Planning<\/span>\n<ol>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/purpose-tool\/\" target=\"_blank\" rel=\"noopener\">Business Purpose<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Design Process<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Catalyst NPD (New Product Development) Introduction<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/facilitators-guide\/\" target=\"_blank\" rel=\"noopener\">Team Building<\/a> and Optimization<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Design and Workshop Protocols<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Process Schedule<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/successful-meeting\/\" target=\"_blank\" rel=\"noopener\">Workshop Approach<\/a> &amp; Structure<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"font-size: 14pt;\">Internal Situation<\/span>\n<ol>\n<li><span style=\"font-size: 14pt;\">Focusing<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/facilitate-vision\/\" target=\"_blank\" rel=\"noopener\">Visioning<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Business <a href=\"https:\/\/mgrush.com\/blog\/requirements-gathering\/\" target=\"_blank\" rel=\"noopener\">Requirements<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Organization Structure<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Product Inventory<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Product Commercialization Process<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">NPI (New Product Ideas) and NPD Experiences and Lessons Learned<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Organizational Best Practices<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"font-size: 14pt;\">External Situation<\/span>\n<ol>\n<li><span style=\"font-size: 14pt;\">Market Strategy(ies)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Customer Segmentation<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Sales and Service Channel Structure &amp; Performance<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Competitor Behavior<\/span><\/li>\n<\/ol>\n<\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/process-improvement-questions\/\" target=\"_blank\" rel=\"noopener\">Process<\/a> Design<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Implementation Design<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Measurement, Monitoring, and Control<\/span><\/li>\n<\/ol>\n<h2><a name=\"_Toc86500596\"><\/a>WHEN SHOULD WORKSHOPS NOT BE USED?<\/h2>\n<p><span style=\"font-size: 14pt;\">Workshops should <u>not<\/u> be used when:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">There is only one business user;<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">The available participants do not understand the business, typically due to inexperience overall, inexperience in their function, or inexperience within the Organization;<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/meeting-participants\/\" target=\"_blank\" rel=\"noopener\">Participants<\/a> are not able to garnish resources to support the function of self-organizing teams;<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Commitment to the design outcome is not clear from necessary senior management, including the lack or availability of resources to implement;<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Lack of availability of participants\u2019 time, facilities, or the inability to complete tasks and assignments;<\/span><\/li>\n<\/ol>\n<h2><a name=\"_Toc86500597\"><\/a>CRITICAL SUCCESS FACTORS<\/h2>\n<p><span style=\"font-size: 14pt;\">Here are the factors critical to the success of your workshops and to the completion of product innovation results:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Appropriate facilities<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Belief in the relevance of the organization\u2019s mission and initiatives<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Experienced and prepared facilitator or facilitation team<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Focus on design (initially) and less on implementation<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Management commitment<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/consensus-does-not-mean-that-participants-are-going-to-be-happy\/\" target=\"_blank\" rel=\"noopener\">Participants<\/a> with knowledge, availability, interest, and availability<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Time and resources for preparation, task and assignment completion, session attendance, and follow-up<\/span><\/li>\n<\/ol>\n<h2><a name=\"_Toc86500598\"><\/a>(WHEN) SHOULD PRODUCT INNOVATION WORKSHOPS BE USED INSTEAD OF WORK SESSIONS?<\/h2>\n<p><span style=\"font-size: 14pt;\">The Catalyst design typically requires a multi-functional, stratified team and is thus most often best served by workshops. However, work sessions are an acceptable substitute when:<\/span><\/p>\n<ol>\n<li><span style=\"font-size: 14pt;\">Are less formal, but no less disciplined in analysis, information exchange, and documentation.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">The work session involves a few participants<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">The work session involves participants from a particular discipline<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">The workgroup is focused on a narrow issue(s) and is working in support of the broader design-team objectives<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">There are logistical (such as geographic distance) issues that are best served by discrete teams working apart from the general group<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Work product, including deliberations, notes, and input information, can be reasonably summarized and disseminated to the broader NPD design team \u2013 and reported on during workshop sessions<\/span><\/li>\n<\/ol>\n<h2><a name=\"_Toc86500599\"><\/a>PRODUCT INNOVATION RESULTS TECHNIQUES<\/h2>\n<p><span style=\"font-size: 14pt;\">For each workshop during product innovation design, and for each step in the workshop agenda, decide on the particular technique to support the appropriate introduction, discussion, and completion of the agenda item. Workshop tools supporting product innovation include:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/after-action-review\/\" target=\"_blank\" rel=\"noopener\">Action Item<\/a> registers<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/building-agendas\/\" target=\"_blank\" rel=\"noopener\">Agenda building<\/a> and validation<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/brain-breaks\/\" target=\"_blank\" rel=\"noopener\">Brain<\/a> teasers<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/context-diagram\/\" target=\"_blank\" rel=\"noopener\">Decomposition<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/design-sprint\/\" target=\"_blank\" rel=\"noopener\">Diagramming<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/debono-six-thinking-hats\/\" target=\"_blank\" rel=\"noopener\">Displayed thinking<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/root-cause-analysis\/\" target=\"_blank\" rel=\"noopener\">Fishboning<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/force-field-analysis\/\" target=\"_blank\" rel=\"noopener\">Force field<\/a> identification (T-charts)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Guardian of Change activity<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/meeting-wrap\/\" target=\"_blank\" rel=\"noopener\">Issues<\/a> management<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/icebreakers-for-large-groups\/\" target=\"_blank\" rel=\"noopener\">Large-group<\/a> activities<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/debono-six-thinking-hats\/\" target=\"_blank\" rel=\"noopener\">Lateral<\/a> thinking<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/action-plan\/\" target=\"_blank\" rel=\"noopener\">Open issues<\/a> list<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/facilitate-multiple-generations\/\" target=\"_blank\" rel=\"noopener\">Small-group<\/a> activities<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/team-members\/\" target=\"_blank\" rel=\"noopener\">Team building<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/quantitative-swot\/\" target=\"_blank\" rel=\"noopener\">TO-WS<\/a> (threat, opportunity, weakness, and strength) analysis<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/online-meetings\/\" target=\"_blank\" rel=\"noopener\">Videoconferences<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/product-owner\/\" target=\"_blank\" rel=\"noopener\">Visioning<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Workshop <a href=\"https:\/\/mgrush.com\/blog\/ground-rules\/\" target=\"_blank\" rel=\"noopener\">rules<\/a><\/span><\/li>\n<\/ul>\n<h2><a name=\"_Toc86500600\"><\/a>SESSION LEADER RESPONSIBILITIES<\/h2>\n<p><span style=\"font-size: 14pt;\">A successful product innovation method depends on the effectiveness of the person assigned as the facilitator \u2013 for team management, workshop management, and content delivery. The assignee is more than a facilitator; they are also the quality control officer for the NPD design process. Successful workshops require special support and a special temperament from the facilitator. Participants must feel comfortable, valued, safe, respected, and motivated if they are to contribute fully to the overall Catalyst design during each workshop session. Their motivation will continue over to the assigned tasks when they feel that their efforts will be valued when returning back to the team in subsequent workshops. The facilitator\u2019s role requires the following responsibilities to gain participants\u2019 respect, following, trust, and cooperation:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Be flexible to meet clients\u2019 schedules<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Behave without ego, and be non-defensive<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Demonstrate respect for each individual, be fair in dealing with each participant, and in the interplay between participants<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Facilitate group consensus, while seeking the best overall output<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Monitor session agenda and time constraints<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Provide an environment for each participant to have an opportunity to contribute<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Provide for document exchange of the inputs, in-workshop work product, and post-work product follow-up, including workshop notes, assignments, and agenda<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Remain open and self-disclosing<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Seek and work with the sponsor(s) to provide continuous commitment<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Stick to the agreed-upon plan regarding deliverables, scope, timing, and MG Rush Facilitation stipulated leadership responsibilities (in and out of the workshops)<\/span><\/li>\n<\/ul>\n<h2><a name=\"_Toc86500601\"><\/a>FACILITATOR TECHNIQUES SUPPORTING PRODUCT INNOVATION<\/h2>\n<p><span style=\"font-size: 14pt;\">Conducting successful product innovation workshops requires a combination of skills, techniques, and content knowledge. A successful facilitator requires high, sustained energy, intense concentration, and a good disposition. A sense of humor is useful, too. A facilitator is non-defensive, absorbs barbs of all descriptions, and stays focused on the challenge of delivering on the objectives of the workshop and goals of the product overall. There are many skills and tools used by skilled, successful facilitators. A few are mentioned below but are not intended to be a comprehensive inventory. Other techniques may evolve outside of the view of our Best Practices for Catalyst and product innovation and may also be useful for you.<\/span><\/p>\n<h2>FACILITATOR SKILLS<\/h2>\n<ul>\n<li><span style=\"font-size: 14pt;\">Ask and give clarification<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/clear-communications\/\" target=\"_blank\" rel=\"noopener\">Avoid ambiguity<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Be alert to differences in information as provided and information as received<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Document, clarify, and expand the information exchanged in the workshop<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Explain the structure behind the flow<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Identify, communicate, and demonstrate <a href=\"https:\/\/mgrush.com\/blog\/decision-making\/\" target=\"_blank\" rel=\"noopener\">decision-making<\/a> methods<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Legitimize participants\u2019 comments and contributions<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Practice <a href=\"https:\/\/mgrush.com\/blog\/active-listening\/\" target=\"_blank\" rel=\"noopener\">active listening<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Provide \u201cstructural flex\u201d and adapt the task, workshop, and overall process as needed<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Provide traceability \u2013 Adopt a retrospective perspective, that is, construct plans and documentation so that they are understood in the present and in hindsight<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Recognize opportunities to intervene \u2013 Be prepared to prevent or change an activity or event to improve the quality or productivity of the workshop procedures.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Use guiding <a href=\"https:\/\/mgrush.com\/blog\/business-model-canvas\/\" target=\"_blank\" rel=\"noopener\">questions<\/a>; provide sample answers from a metaphor or analogy<\/span><\/li>\n<\/ul>\n<h3>Examples of Preventions to Secure Innovation Results<\/h3>\n<ul>\n<li><span style=\"font-size: 14pt;\">Confirm agreement on purpose, scope, deliverables, and agenda<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Follow-up workshops with accurate and comprehensive <a href=\"https:\/\/mgrush.com\/blog\/meeting-documenter\/\" target=\"_blank\" rel=\"noopener\">documentation<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Involve and utilize client workshop experts (such as trained facilitators, Product Owners, and Master Black Belts)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Pre-determine work groups and breakout teams<\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><a href=\"https:\/\/mgrush.com\/blog\/meeting-preparation\/\" target=\"_blank\" rel=\"noopener\">Prepare materials in advance<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Provide advance information to inform, educate, and normalize participants\u2019 knowledge<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Respect client protocols, practices, and workshop traditions<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Utilize<a href=\"https:\/\/mgrush.com\/blog\/subject-matter-experts\/\" target=\"_blank\" rel=\"noopener\"> subject matter experts<\/a> to leverage outside (of the workshop) knowledge to the benefit of the workshop participants<\/span><\/li>\n<\/ul>\n<h3>Examples of Interventions\u00a0to Secure Innovation Results<\/h3>\n<ul>\n<li><span style=\"font-size: 14pt;\">Observe and reverse retreats or aggression by participants. Most people have a \u201cprimary style\u201d of discussion, debate, and persuasion, however, when a person\u2019s primary style is ineffective (that is, they feel challenged, frustrated, or embarrassed), that person will often retreat into a secondary style that is either aggressive or sullen.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Prevent attacks on an individual or organizations, including those not participating in the workshop. Work to inhibit attacks and, in particular, abuse during the workshop on any participant or group. As necessary: physically move between speaker and target of any \u201cattack\u201d; or, interrupt attacks by calling for a break, or attention back to the agenda, or summarize a key point; or, turn the situation with appropriate humor.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Some comments or questions are unclear to all but the speaker. Restate comments or questions that you perceive as unclear by one or more of the participants. If appropriate, ask the speaker to clarify their comment or question without embarrassing the speaker or recipients.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Watch for impatience with progress during the agenda. Periodically, highlight the progress made during the workshop by physically indicating the current agenda item and upcoming items. Remind participants of the important progress made during the day and workshop, especially during transitions.<\/span><\/li>\n<\/ul>\n<h2><a href=\"https:\/\/mgrush.com\/blog\/product-ideas\/\" target=\"_blank\" rel=\"noopener\">PART 2 OF 3<\/a><\/h2>\n<p><span style=\"font-size: 14pt;\">In our next article, we\u2019ll provide the product innovation workshop design support tools and work products for the Catalyst method (or other NPD phases), such as:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Facilitating Internal Environment Assessment<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Facilitating External Environment Assessment<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Converting Ideas Into Product Concepts<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Consensual and Co-Owned Implementation<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #000080;\"><strong><span style=\"font-size: 14pt;\">In a world where everyone can engage in decisions that affect them<\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>______<\/b><\/span><\/p>\n<h3><span style=\"font-size: 14pt;\"><b>Lead the Change\u2014One Meeting at a Time<\/b><b><\/b><\/span><\/h3>\n<p><span style=\"font-size: 14pt;\">Are you ready to transform how decisions are made, problems are solved, and alignment is built in your organization?<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><b>True meeting leadership goes beyond setting an agenda.<\/b> It requires a facilitator who can navigate complexity, balance voices, and drive toward outcomes with clarity and consensus. Our <a href=\"https:\/\/mgrush.com\/public-facilitation-training\/\"><b>Professional Meeting Leadership Workshop<\/b><\/a> and facilitation training equips you to do just that\u2014blending <b>human-centric methods<\/b> with <b>structured analytical tools<\/b> to foster rigor, inclusivity, and results that stick.<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\"><b><\/b><b>Practice live.<\/b><b><\/b><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><b><\/b><b>Get expert feedback.<\/b><b><\/b><\/span><\/li>\n<li><span style=\"font-size: 14pt;\"><b><\/b><b>Build confidence that lasts.<\/b><b><\/b><\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Whether your meetings suffer from unclear objectives, disengaged participants, or decision fatigue, this workshop will help you <b>identify the root causes<\/b>, <b>apply proven facilitation techniques<\/b>, and <b>emerge as the leader every team needs<\/b>.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\"><b>Take the first step today\u2014transform your meetings and magnify your impact.<\/b><b><\/b><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\">\ud83d\udc49 <a href=\"https:\/\/mgrush.com\/public-facilitation-training\/\"><b>Click here to reserve your seat now.<\/b><b><\/b><\/a><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><span style=\"font-size: 8pt;\"><i>#facilitationtraining #meetingdesign<\/i><\/span><i><\/i><\/span><\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: 14pt;\"><b>Because every meeting should be a catalyst for change\u2014not just another calendar event.<\/b><\/span><b><\/b><\/h3>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>______<\/b><\/span><\/p>\n<h4><span style=\"font-size: 14pt;\">With Bookmarks no longer a feature in WordPress, we provide the following for your benefit and reference.<\/span><\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">20 Prioritization Techniques = <a href=\"https:\/\/foldingburritos.com\/product-prioritization-techniques\/\">https:\/\/foldingburritos.com\/product-prioritization-techniques\/<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Creativity Techniques = <a href=\"https:\/\/www.mycoted.com\/Category:Creativity_Techniques\">https:\/\/www.mycoted.com\/Category:Creativity_Techniques<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Facilitation Training Calendar = <a href=\"https:\/\/mgrush.com\/public-facilitation-training-calendar\/\">https:\/\/mgrush.com\/public-facilitation-training-calendar\/<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Liberating Structures = <a href=\"http:\/\/www.liberatingstructures.com\/ls-menu\">http:\/\/www.liberatingstructures.com\/ls-menu<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Management Methods = <a href=\"https:\/\/www.valuebasedmanagement.net\/\">https:\/\/www.valuebasedmanagement.net<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Newseum = https:\/\/www.freedomforum.org\/todaysfrontpages\/<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">People Search = <a href=\"https:\/\/pudding.cool\/2019\/05\/people-map\/\">https:\/\/pudding.cool\/2019\/05\/people-map\/<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Project Gutenberg = http:\/\/www.gutenberg.org\/wiki\/Main_Page<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Scrum Events Agendas = <a href=\"https:\/\/mgrush.com\/blog\/scrum-facilitation\/\">https:\/\/mgrush.com\/blog\/scrum-facilitation\/<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Speed test = <a href=\"https:\/\/www.speedtest.net\/result\/8715401342\">https:\/\/www.speedtest.net\/result\/8715401342<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Teleconference call = <a href=\"https:\/\/youtu.be\/DYu_bGbZiiQ\">https:\/\/youtu.be\/DYu_bGbZiiQ<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">The Size of Space = https:\/\/neal.fun\/size-of-space\/<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Thiagi\/ 400 ready-to-use training games = <a href=\"http:\/\/thiagi.net\/archive\/www\/games.html\">http:\/\/thiagi.net\/archive\/www\/games.html<\/a><\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Visualization methods = <a href=\"http:\/\/www.visual-literacy.org\/periodic_table\/periodic_table.html\">http:\/\/www.visual-literacy.org\/periodic_table\/periodic_table.html#<\/a><\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>______<\/b><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article prepares you with a workshop approach, including the method and tools you can use to increase product innovation in your workshops &#8212; to speed up product development based on structuring the voice of your customer. If you have suggestions about how we can improve this or other Best Practices, please reply or contact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13223,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wp_convertkit_post_meta":{"form":"-1","landing_page":"","tag":"0","restrict_content":"0"},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[453185952,453185951,11161,55884429],"tags":[453192147,453192529,453192146],"class_list":["post-13202","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-facilitation-skills","category-leadership-skills","category-meeting-structure","category-meeting-support","tag-catalyst-product-innovation-method","tag-ned","tag-product-innovation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ 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