{"id":1152,"date":"2012-10-25T04:40:33","date_gmt":"2012-10-25T08:40:33","guid":{"rendered":"http:\/\/facilitativeleadership.wordpress.com\/?p=1152"},"modified":"2026-05-01T15:25:43","modified_gmt":"2026-05-01T19:25:43","slug":"better-listeners","status":"publish","type":"post","link":"https:\/\/mgrush.com\/blog\/better-listeners\/","title":{"rendered":"Empower Your Meeting Participants to Become Better Listeners"},"content":{"rendered":"<h2>The effective facilitator helps meeting participants become better listeners. Dr. Ralph Nichols, \u201cFather of the Field of Listening\u201d, notes three behaviors that perfectly align with the roles of facilitator, and your hope to be more effective, that create better listeners during <a class=\"zem_slink\" title=\"Meeting\" href=\"http:\/\/en.wikipedia.org\/wiki\/Meeting\" target=\"_blank\" rel=\"wikipedia noopener noreferrer\">meetings<\/a>.<\/h2>\n<h3>First of all,\u00a0<strong>anticipate the speaker&#8217;s next point\u2028.<\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">As a facilitator, your anticipation helps shape your direction. For example, should you walk closer to the speaker or to the easel to capture their comments? Therefore, if you anticipate correctly, learning has been reinforced. If you anticipate incorrectly, participants wonder why, causing unnecessary noise. \u00a0<\/span><\/p>\n<h3>Another is to <strong>identify the supporting elements <\/strong>a speaker uses in building points.<\/h3>\n<p><span style=\"font-size: 14pt;\">The primary role of the facilitator is to make it easy to extract the participants&#8217; points of view. Then, ensure that the supporting reasons are captured and recorded, preferably on an easel, screen, or whiteboard so that all the meeting participants can view the same information.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Build understanding among your participants by seeking the reasons and evidence supporting their thoughts. Or, as we say in the <em>MGR<span style=\"font-size: 12pt;\">USH <\/span><\/em>curriculum, \u201cMake Your Thinking Visible.\u201d Typically speakers rely on three methods to convince others:<\/span><\/p>\n<div id=\"attachment_15086\" style=\"width: 510px\" class=\"wp-caption alignright\"><a href=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/10\/af3152c5-f6aa-442c-bceb-58f27dbabc66.webp\"><img wpfc-lazyload-disable=\"true\" loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-15086\" class=\"wp-image-15086\" title=\"Better Listening\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/10\/af3152c5-f6aa-442c-bceb-58f27dbabc66-300x171.webp\" alt=\"Better Listening\" width=\"500\" height=\"286\" \/><\/a><p id=\"caption-attachment-15086\" class=\"wp-caption-text\"><strong><span style=\"font-size: 14pt;\">Better Listening<\/span><\/strong><\/p><\/div>\n<ol>\n<li><span style=\"font-size: 14pt;\">They explain the point,<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Speakers\u00a0get emotional and harangue the point, or<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">They illustrate the point with a factual illustration.<\/span><\/li>\n<\/ol>\n<h3>A sophisticated listener knows this.<\/h3>\n<p><span style=\"font-size: 14pt;\">He or she spends a little time identifying the difference between thought speed and speaking speed to identify the evidence being used to support any claims. Consequently, listening behavior becomes highly profitable if measured by communication efficiency.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">A third way that improves the listening skills of your participants <strong>make summaries<\/strong> of the main evidence and examples. Good listeners take advantage of short pauses to summarize and absorb support for participants&#8217; claims. Periodic summaries reinforce learning tremendously.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Most of us listen poorly for a variety of reasons. First, we have not been trained and few training opportunities exist (although the <em>MGR<span style=\"font-size: 12pt;\">USH<\/span><\/em> Professional Facilitative Leadership workshop offers a significant exception). We think faster than others speak. Plus, listening represents hard work and requires complete concentration. While it remains a challenge to be a good listener, good listeners get big rewards.<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #ff0000; font-size: 14pt;\"><strong>______<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 14pt;\">Don\u2019t ruin your career by hosting <a href=\"https:\/\/mgrush.com\/blog\/bad-meetings\/\">bad meetings<\/a>. Sign up for a <a href=\"https:\/\/mgrush.com\/public-facilitation-training\/\" target=\"_blank\" rel=\"noopener\">workshop<\/a> or send this to someone who should. <em><a href=\"https:\/\/web.archive.org\/web\/20260106090117\/https:\/\/mgrush.com\/\">MGR<span style=\"font-size: 12pt;\">USH<\/span><\/a><\/em> workshops focus on meeting design and practice. Each person practices tools, methods, and activities every day during the week. Therefore, while some call this immersion, we call it the road to building high-value facilitation skills.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The effective facilitator helps meeting participants become better listeners. Dr. Ralph Nichols, \u201cFather of the Field of Listening\u201d, notes three behaviors that perfectly align with the roles of facilitator, and your hope to be more effective, that create better listeners during meetings. First of all,\u00a0anticipate the speaker&#8217;s next point\u2028. As a facilitator, your anticipation helps [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1156,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wp_convertkit_post_meta":{"form":"-1","landing_page":"","tag":"0","restrict_content":"0"},"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[453185969],"tags":[138617,453190683,15888,453190644,453189029,453187646,453190786],"class_list":["post-1152","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-skills","tag-active-listening","tag-better-listeners","tag-collaboration","tag-difficult-participants","tag-facilitation-skills","tag-listening-skills","tag-meeting-challenges"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How To Help Your Meeting Participants Become Better Listeners<\/title>\n<meta name=\"description\" content=\"Three behaviors perfectly align with the roles of facilitator, that you ought exhibit, which will create better listeners during meetings.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mgrush.com\/blog\/better-listeners\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How You Can Help Your Meeting Participants Become Better Listeners\" \/>\n<meta property=\"og:description\" content=\"Three behaviors perfectly align with the roles of facilitator, that you ought exhibit, which will create better listeners during meetings.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mgrush.com\/blog\/better-listeners\/\" \/>\n<meta property=\"og:site_name\" content=\"MG RUSH Facilitation Best Practices Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/FacilitationTraining\/\" \/>\n<meta property=\"article:author\" content=\"http:\/\/www.facebook.com\/FacilitationTraining\/\" \/>\n<meta property=\"article:published_time\" content=\"2012-10-25T08:40:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-01T19:25:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/09\/better-listening.png\" \/>\n\t<meta property=\"og:image:width\" content=\"568\" \/>\n\t<meta property=\"og:image:height\" content=\"491\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Facilitation Expert\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"How You Can Help Your Meeting Participants Become Better Listeners\" \/>\n<meta name=\"twitter:creator\" content=\"@TerrenceMetz\" \/>\n<meta name=\"twitter:site\" content=\"@terrencemetz\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Facilitation Expert\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/\"},\"author\":{\"name\":\"Facilitation Expert\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#\\\/schema\\\/person\\\/33b05e43036ff09de0ddfccfef9a4497\"},\"headline\":\"Empower Your Meeting Participants to Become Better Listeners\",\"datePublished\":\"2012-10-25T08:40:33+00:00\",\"dateModified\":\"2026-05-01T19:25:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/\"},\"wordCount\":427,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2012\\\/09\\\/better-listening.png\",\"keywords\":[\"Active listening\",\"Better Listeners\",\"Collaboration\",\"Difficult Participants\",\"Facilitation Skills\",\"listening skills\",\"meeting challenges\"],\"articleSection\":[\"Communication Skills\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/\",\"name\":\"How To Help Your Meeting Participants Become Better Listeners\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2012\\\/09\\\/better-listening.png\",\"datePublished\":\"2012-10-25T08:40:33+00:00\",\"dateModified\":\"2026-05-01T19:25:43+00:00\",\"description\":\"Three behaviors perfectly align with the roles of facilitator, that you ought exhibit, which will create better listeners during meetings.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/#primaryimage\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2012\\\/09\\\/better-listening.png\",\"contentUrl\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2012\\\/09\\\/better-listening.png\",\"width\":\"568\",\"height\":\"491\",\"caption\":\"Better Listeners\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/better-listeners\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Empower Your Meeting Participants to Become Better Listeners\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/\",\"name\":\"MG RUSH Facilitation Best Practices Blog\",\"description\":\"Compelling observations about structured, facilitative leadership\",\"publisher\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#organization\",\"name\":\"MG RUSH Facilitation Best Practices\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/SquareLogo800X800.png\",\"contentUrl\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/SquareLogo800X800.png\",\"width\":700,\"height\":700,\"caption\":\"MG RUSH Facilitation Best Practices\"},\"image\":{\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"http:\\\/\\\/www.facebook.com\\\/FacilitationTraining\\\/\",\"https:\\\/\\\/x.com\\\/terrencemetz\",\"http:\\\/\\\/www.linkedin.com\\\/in\\\/teammetz\",\"http:\\\/\\\/pinterest.com\\\/teammetz\",\"http:\\\/\\\/www.youtube.com\\\/mgrushfacilitation\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/#\\\/schema\\\/person\\\/33b05e43036ff09de0ddfccfef9a4497\",\"name\":\"Facilitation Expert\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg\",\"caption\":\"Facilitation Expert\"},\"description\":\"Terrence Metz, president of MG RUSH Facilitation Training, was just 22-years-old and working as a Sales Engineer at Honeywell when he recognized a widespread problem\u2014most meetings were ineffective and poorly led, wasting both time and company resources. However, he also observed meetings that worked. What set them apart? A well-prepared leader who structured the session to ensure participants contributed meaningfully and achieved clear outcomes. Throughout his career, Metz, who earned an MBA from Kellogg (Northwestern University) experienced and also trained in various facilitation techniques. In 2004, he purchased MG RUSH where he shifted his focus toward improving established meeting designs and building a curriculum that would teach others how to lead, facilitate, and structure meetings that drive results. His expertise in training world-class facilitators led to the 2020 publication of Meetings That Get Results: A Guide to Building Better Meetings, a comprehensive resource on effectively building consensus. Grounded in the principle that \u201cnobody is smarter than everybody,\u201d the book details the why, what, and how of building consensus when making decisions, planning, and solving problems. Along with a Participant\u2019s Guide and supplemental workshops, it supports learning from foundational awareness to professional certification. Metz\u2019s first book, Change or Die: A Business Process Improvement Manual, tackled the challenges of process optimization. His upcoming book, Catalyst: Facilitating Innovation, focuses on meetings and workshops that don\u2019t simply end when time runs out but conclude with actionable next steps and clear assignments\u2014ensuring progress beyond discussions and ideas.\",\"sameAs\":[\"http:\\\/\\\/MGrush.com\",\"http:\\\/\\\/www.facebook.com\\\/FacilitationTraining\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/in\\\/terrencemetz\\\/\",\"@teammetz\",\"https:\\\/\\\/x.com\\\/TerrenceMetz\",\"https:\\\/\\\/www.youtube.com\\\/watch?v=j4x3-Qo9Ez4\"],\"birthDate\":\"1955-09-23\",\"gender\":\"male\",\"jobTitle\":\"Managing Director\",\"worksFor\":\"MG Rush Facilitation\",\"url\":\"https:\\\/\\\/mgrush.com\\\/blog\\\/author\\\/teammetz7\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How To Help Your Meeting Participants Become Better Listeners","description":"Three behaviors perfectly align with the roles of facilitator, that you ought exhibit, which will create better listeners during meetings.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mgrush.com\/blog\/better-listeners\/","og_locale":"en_US","og_type":"article","og_title":"How You Can Help Your Meeting Participants Become Better Listeners","og_description":"Three behaviors perfectly align with the roles of facilitator, that you ought exhibit, which will create better listeners during meetings.","og_url":"https:\/\/mgrush.com\/blog\/better-listeners\/","og_site_name":"MG RUSH Facilitation Best Practices Blog","article_publisher":"http:\/\/www.facebook.com\/FacilitationTraining\/","article_author":"http:\/\/www.facebook.com\/FacilitationTraining\/","article_published_time":"2012-10-25T08:40:33+00:00","article_modified_time":"2026-05-01T19:25:43+00:00","og_image":[{"width":568,"height":491,"url":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/09\/better-listening.png","type":"image\/png"}],"author":"Facilitation Expert","twitter_card":"summary_large_image","twitter_title":"How You Can Help Your Meeting Participants Become Better Listeners","twitter_creator":"@TerrenceMetz","twitter_site":"@terrencemetz","twitter_misc":{"Written by":"Facilitation Expert","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/mgrush.com\/blog\/better-listeners\/#article","isPartOf":{"@id":"https:\/\/mgrush.com\/blog\/better-listeners\/"},"author":{"name":"Facilitation Expert","@id":"https:\/\/mgrush.com\/blog\/#\/schema\/person\/33b05e43036ff09de0ddfccfef9a4497"},"headline":"Empower Your Meeting Participants to Become Better Listeners","datePublished":"2012-10-25T08:40:33+00:00","dateModified":"2026-05-01T19:25:43+00:00","mainEntityOfPage":{"@id":"https:\/\/mgrush.com\/blog\/better-listeners\/"},"wordCount":427,"commentCount":0,"publisher":{"@id":"https:\/\/mgrush.com\/blog\/#organization"},"image":{"@id":"https:\/\/mgrush.com\/blog\/better-listeners\/#primaryimage"},"thumbnailUrl":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/09\/better-listening.png","keywords":["Active listening","Better Listeners","Collaboration","Difficult Participants","Facilitation Skills","listening skills","meeting challenges"],"articleSection":["Communication Skills"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/mgrush.com\/blog\/better-listeners\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/mgrush.com\/blog\/better-listeners\/","url":"https:\/\/mgrush.com\/blog\/better-listeners\/","name":"How To Help Your Meeting Participants Become Better Listeners","isPartOf":{"@id":"https:\/\/mgrush.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/mgrush.com\/blog\/better-listeners\/#primaryimage"},"image":{"@id":"https:\/\/mgrush.com\/blog\/better-listeners\/#primaryimage"},"thumbnailUrl":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/09\/better-listening.png","datePublished":"2012-10-25T08:40:33+00:00","dateModified":"2026-05-01T19:25:43+00:00","description":"Three behaviors perfectly align with the roles of facilitator, that you ought exhibit, which will create better listeners during meetings.","breadcrumb":{"@id":"https:\/\/mgrush.com\/blog\/better-listeners\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mgrush.com\/blog\/better-listeners\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mgrush.com\/blog\/better-listeners\/#primaryimage","url":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/09\/better-listening.png","contentUrl":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/09\/better-listening.png","width":"568","height":"491","caption":"Better Listeners"},{"@type":"BreadcrumbList","@id":"https:\/\/mgrush.com\/blog\/better-listeners\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mgrush.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Empower Your Meeting Participants to Become Better Listeners"}]},{"@type":"WebSite","@id":"https:\/\/mgrush.com\/blog\/#website","url":"https:\/\/mgrush.com\/blog\/","name":"MG RUSH Facilitation Best Practices Blog","description":"Compelling observations about structured, facilitative leadership","publisher":{"@id":"https:\/\/mgrush.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mgrush.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/mgrush.com\/blog\/#organization","name":"MG RUSH Facilitation Best Practices","url":"https:\/\/mgrush.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mgrush.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2023\/06\/SquareLogo800X800.png","contentUrl":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2023\/06\/SquareLogo800X800.png","width":700,"height":700,"caption":"MG RUSH Facilitation Best Practices"},"image":{"@id":"https:\/\/mgrush.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["http:\/\/www.facebook.com\/FacilitationTraining\/","https:\/\/x.com\/terrencemetz","http:\/\/www.linkedin.com\/in\/teammetz","http:\/\/pinterest.com\/teammetz","http:\/\/www.youtube.com\/mgrushfacilitation"]},{"@type":"Person","@id":"https:\/\/mgrush.com\/blog\/#\/schema\/person\/33b05e43036ff09de0ddfccfef9a4497","name":"Facilitation Expert","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg","url":"https:\/\/secure.gravatar.com\/avatar\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6a3c33817cc970e9f1c2d60b6bd170c755f6a66e51205d2f0e41842b9814efa9?s=96&d=identicon&r=pg","caption":"Facilitation Expert"},"description":"Terrence Metz, president of MG RUSH Facilitation Training, was just 22-years-old and working as a Sales Engineer at Honeywell when he recognized a widespread problem\u2014most meetings were ineffective and poorly led, wasting both time and company resources. However, he also observed meetings that worked. What set them apart? A well-prepared leader who structured the session to ensure participants contributed meaningfully and achieved clear outcomes. Throughout his career, Metz, who earned an MBA from Kellogg (Northwestern University) experienced and also trained in various facilitation techniques. In 2004, he purchased MG RUSH where he shifted his focus toward improving established meeting designs and building a curriculum that would teach others how to lead, facilitate, and structure meetings that drive results. His expertise in training world-class facilitators led to the 2020 publication of Meetings That Get Results: A Guide to Building Better Meetings, a comprehensive resource on effectively building consensus. Grounded in the principle that \u201cnobody is smarter than everybody,\u201d the book details the why, what, and how of building consensus when making decisions, planning, and solving problems. Along with a Participant\u2019s Guide and supplemental workshops, it supports learning from foundational awareness to professional certification. Metz\u2019s first book, Change or Die: A Business Process Improvement Manual, tackled the challenges of process optimization. His upcoming book, Catalyst: Facilitating Innovation, focuses on meetings and workshops that don\u2019t simply end when time runs out but conclude with actionable next steps and clear assignments\u2014ensuring progress beyond discussions and ideas.","sameAs":["http:\/\/MGrush.com","http:\/\/www.facebook.com\/FacilitationTraining\/","https:\/\/www.linkedin.com\/in\/terrencemetz\/","@teammetz","https:\/\/x.com\/TerrenceMetz","https:\/\/www.youtube.com\/watch?v=j4x3-Qo9Ez4"],"birthDate":"1955-09-23","gender":"male","jobTitle":"Managing Director","worksFor":"MG Rush Facilitation","url":"https:\/\/mgrush.com\/blog\/author\/teammetz7\/"}]}},"jetpack_featured_media_url":"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/09\/better-listening.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/posts\/1152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/comments?post=1152"}],"version-history":[{"count":0,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/posts\/1152\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/media\/1156"}],"wp:attachment":[{"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/media?parent=1152"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/categories?post=1152"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mgrush.com\/blog\/wp-json\/wp\/v2\/tags?post=1152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}