{"id":1024,"date":"2012-08-23T04:19:14","date_gmt":"2012-08-23T08:19:14","guid":{"rendered":"http:\/\/facilitativeleadership.wordpress.com\/?p=1024"},"modified":"2026-05-01T15:27:09","modified_gmt":"2026-05-01T19:27:09","slug":"a3-project","status":"publish","type":"post","link":"https:\/\/mgrush.com\/blog\/a3-project\/","title":{"rendered":"A3 Project Questions and A3 Project Guide for Facilitation Activities"},"content":{"rendered":"<h2>Here are some sequentially listed A3 project questions, modified from an A3 project approach.<\/h2>\n<p><span style=\"font-size: 14pt;\">These questions serve as a litmus test for determining the overall health of a project. After the questions, you will find an A3 Project Facilitation Reference Guide.<\/span><\/p>\n<div id=\"attachment_1025\" style=\"width: 156px\" class=\"wp-caption alignright\"><a href=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/07\/questions.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-1025\" class=\"wp-image-1025 size-medium\" title=\"A3 Project Questions\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/07\/questions-146x300.png\" alt=\"A3 Project Questions\" width=\"146\" height=\"300\" srcset=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/07\/questions-146x300.png 146w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2012\/07\/questions.png 305w\" sizes=\"(max-width: 146px) 100vw, 146px\" \/><\/a><p id=\"caption-attachment-1025\" class=\"wp-caption-text\"><span style=\"font-size: 14pt;\"><strong>A3 Project Questions<\/strong><\/span><\/p><\/div>\n<p><span style=\"font-size: 14pt;\">Borrow or modify the A3 project questions to develop richer insight into the health of your project.<\/span><\/p>\n<h3>A3 Project Questions<\/h3>\n<h4>&#8220;To what extent&#8221; should precede the following questions:<\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">Can you clearly and succinctly define the &#8220;presenting problem&#8221;\u2014the actual business issue that is being felt?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Have you engaged other people?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Might you show the gap between the target and the current condition?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Did you clarify the optimal business objectives?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Could you isolate the root cause(s) of the main components of the gap?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Have you engaged other people?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Will you uncover the substantive (i.e., most meaningful) information to support the analysis?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Have you identified the real problem?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Have you gathered and verified facts-not just data and anecdotes-to clearly understand the current state?<\/span><\/li>\n<\/ul>\n<h4>&#8220;HOW will you&#8221;\u00a0should precede the following questions:<\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">Decide to tackle this problem.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Capture and share the learning?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Decide which countermeasures to propose.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Get agreement from everyone concerned?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Know if your countermeasures work?<\/span><\/li>\n<\/ul>\n<h4>The &#8220;WHAT&#8221; should precede the following questions:<\/h4>\n<ul>\n<li><span style=\"font-size: 14pt;\">Are some possible countermeasures?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Are the root causes of the problem?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Do you actually know and how do you know it?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Follow-up issues can you anticipate?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Is the business context?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Is the problem or issue?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Might be the problem?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Is your implementation plan\u2014who, what, when, where, and how?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Problems may occur during implementation.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">The &#8220;WHO&#8221; should precede the following questions:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Is responsible for this issue?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Owns the problem?<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Owns the process for addressing the problem (or realizing the opportunity or managing the project)?<\/span><\/li>\n<\/ul>\n<h3>This Facilitation Reference Guide supports an A3 project workshop. It begins with management perspective and clarity around what needs to be delivered to be called a success. Some call this, \u201cknowing what DONE looks like.\u201d<\/h3>\n<div id=\"attachment_2505\" style=\"width: 310px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2505\" class=\"wp-image-2505 size-medium\" src=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2015\/10\/structure-your-meeting-efforts-300x298.png\" alt=\"Facilitation Reference Guide Supporting an IT Project Workshop\" width=\"300\" height=\"298\" srcset=\"https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2015\/10\/structure-your-meeting-efforts-300x298.png 300w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2015\/10\/structure-your-meeting-efforts-150x150.png 150w, https:\/\/mgrush.com\/blog\/wp-content\/uploads\/2015\/10\/structure-your-meeting-efforts.png 565w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-2505\" class=\"wp-caption-text\"><strong><span style=\"font-size: 14pt;\">Facilitation Reference Guide for an A3 Project Workshop<\/span><\/strong><\/p><\/div>\n<h3><strong>Facilitation Reference Guide &#8212; Preparation Phase<\/strong><\/h3>\n<ul>\n<li><span style=\"font-size: 14pt;\">First and foremost, articulate and codify the deliverables.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Next, understand the organizational holarchy and the impact of failure. Hence, the value of the initiative, project, or meeting should be stipulated by the amount of money and wasted FTE at risk if the project fails.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Listen and then listen more. Therefore, speak with the project team, the business community, the sponsors, and the customers to ensure clarity and alignment. Come to understand the political risks and potential personality issues associated with an IT project workshop.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Conduct a quantitative, <em>MGR<span style=\"font-size: 12pt;\">USH<\/span><\/em> risk assessment. Remember, if you cannot measure it, you cannot manage it.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">When considering multiple IT project workshops or multiple days, build an IT project workshop plan for the series of meetings required.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Emphasize roles and the equality of all meeting participants. Have them leave their titles in the hallway before entering the meeting room. Assign the role of observer to people you cannot keep out.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Build your approach (i.e., agenda) for each session based on discrete deliverables.<\/span><\/li>\n<\/ul>\n<h3><strong>Facilitation Reference Guide &#8212; Workshop Phase<\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">Hence, as you prepare for your meetings and workshops:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Take the basic approach for each session identified above and expand into the detailed questions you need answers to and the activities you will lead to getting results.<\/span>\n<ul>\n<li><span style=\"font-size: 14pt;\">Create an annotated agenda including review material, ground rules, and appropriate audio-visual support.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Default to the two primary activities when necessary:<\/span>\n<ul>\n<li><span style=\"font-size: 14pt;\">Brainstorming:<\/span>\n<ul>\n<li><span style=\"font-size: 14pt;\">List (ideate, diverge, create undiscussed input)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Analyze (e.g., if prioritizing, what tool, what questions, etc.)<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Document (converge, decide, agree on final output)<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 14pt;\">Process Sequence<\/span>\n<ul>\n<li><span style=\"font-size: 14pt;\">Build consensus around the purpose of the process.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Clarify each supporting activity (preferably in verb-noun format).<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Clarify information (input) needed to support each activity.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Detail the transaction including supporting calculations or algorithms.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Describe the environmental conditions and policy impact.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Confirm what changes and fully define the new outputs.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><strong>Facilitation Reference Guide &#8212; Review and Resolution Phase<\/strong><\/h3>\n<p><span style=\"font-size: 14pt;\">Finally, provide a smooth segue from the meeting deliverable to use by the project team:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Distribute clear and valid documentation from the meeting.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Follow up personally with the project team to de-brief the findings.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Obtain any calibration of meeting notes from meeting participants.<\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Submit an evaluation report of the meeting or workshop effort, including benefits and concerns from your own performance as the session leader.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14pt;\">Follow this structured reference guide and you are ensured a higher likelihood of preventing any significant omissions. Additionally, p<\/span><span style=\"font-size: 14pt;\">repare thoroughly and allow twice as much time as possible. As a meeting leader, you need to keep all your participants fully engaged. Thorough preparation requires planning your activities, scripting your questions, and creating backup plans. You will be responsible for keeping participants clear about what you need from each of them; therefore, do the following:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14pt;\">Hereafter, always provide participants with a written meeting purpose, scope, objectives, and Basic Agenda. <\/span><\/li>\n<li><span style=\"font-size: 14pt;\">Stipulate broad expectations and detailed questions that your subject matter experts need to properly prepare for the session.<\/span><\/li>\n<\/ul>\n<h3>Which Path? The Art of Questioning<\/h3>\n<p><span style=\"font-size: 14pt;\">For longer than the recorded history of humans, hikers and mountaineers have turned around, faced their group or partner, and asked, \u201cWhich way?\u201d and as soon as someone says, \u201cTo the left,\u201d someone else asks, \u201cWhy?\u201d<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">As a mountain climber, your decision or choice is a function of countless variables, including duration, distance, and elevation. Later in the journey, you will discover the best path is also influenced by sun orientation and wind direction. Because the decision about which path to take becomes a function of those primary variables, you will also realize that those variables are not equally valued.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">As an example, for one person or group, ambient comfort (with their purpose being \u201cexperience\u201d) represents the highest importance, so sun exposure and wind chill are critical. Another group stresses elevation and distance (their purpose is \u201cconditioning\u201d). Both rationales are optimal for their respective groups. A neutral facilitator, armed with the appropriate tools, could help them both decide and agree on a path. However, business decisions are usually far more complex than that.<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">A Guide on the Side, Not a Sage on the Stage<\/span><br \/>\n<span style=\"font-size: 14pt;\">Once you have confirmed that you accurately heard and understood what participants believe, use questions rather than edicts to advance the conversation. Use either prepared or impromptu questions that will:<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Build group cohesion<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Create receptiveness to change and development<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Direct teams to look for similarities\u2014for example, apples and oranges are both fruit and similar in shape, size, and weight; they both bruise easily and rot as well<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Help maintain focus within the scope<\/span><br \/>\n<span style=\"font-size: 14pt;\">\u2022 Increase learning and innovative thinking<\/span><\/p>\n<p><span style=\"font-size: 14pt;\">Questions are most effective when presented with an inquiring, probing, and neutral perspective. Finally, effective questions are open-ended discoveries and not opinions disguised as questions.<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"color: #ff0000; font-size: 14pt;\"><strong>______<\/strong><\/span><\/h4>\n<p><span style=\"font-size: 14pt;\">Don\u2019t ruin your career by hosting <a href=\"https:\/\/mgrush.com\/blog\/bad-meetings\/\">bad meetings<\/a>. Sign up for a <a href=\"https:\/\/mgrush.com\/public-facilitation-training\/\" target=\"_blank\" rel=\"noopener\">workshop<\/a> or send this to someone who should. <em><a href=\"https:\/\/web.archive.org\/web\/20260106090117\/https:\/\/mgrush.com\/\">MGR<span style=\"font-size: 12pt;\">USH<\/span><\/a><\/em> workshops focus on meeting design and practice. Each person practices tools, methods, and activities every day during the week. Therefore, while some call this immersion, we call it the road to building high-value facilitation skills.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here are some sequentially listed A3 project questions, modified from an A3 project approach. These questions serve as a litmus test for determining the overall health of a project. After the questions, you will find an A3 Project Facilitation Reference Guide. Borrow or modify the A3 project questions to develop richer insight into the health [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1025,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_wp_convertkit_post_meta":{"form":"-1","landing_page":"","tag":"0","restrict_content":"0"},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[453185968],"tags":[453190698,138617,453190834,453192147,453190700,453190630,453190699,453190786],"class_list":["post-1024","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analysis-methods","tag-a3-project-questions","tag-active-listening","tag-build-consensus","tag-catalyst-product-innovation-method","tag-health-of-a-project","tag-innovation","tag-manage-triple-constraints","tag-meeting-challenges"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A3 Project Questions and A3 Project Guide for Facilitation Activities<\/title>\n<meta name=\"description\" content=\"You will find sequenced A3 project questions that test the overall health of a project along with an A3 Project Facilitation Reference Guide.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mgrush.com\/blog\/a3-project\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A3 Project Questions and A3 Project Guide for Facilitation Activities\" \/>\n<meta property=\"og:description\" content=\"Here are sequentially listed A3 project questions that serve as a litmus test for determining the overall health of a project. 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However, he also observed meetings that worked. What set them apart? A well-prepared leader who structured the session to ensure participants contributed meaningfully and achieved clear outcomes. Throughout his career, Metz, who earned an MBA from Kellogg (Northwestern University) experienced and also trained in various facilitation techniques. In 2004, he purchased MG RUSH where he shifted his focus toward improving established meeting designs and building a curriculum that would teach others how to lead, facilitate, and structure meetings that drive results. His expertise in training world-class facilitators led to the 2020 publication of Meetings That Get Results: A Guide to Building Better Meetings, a comprehensive resource on effectively building consensus. Grounded in the principle that \u201cnobody is smarter than everybody,\u201d the book details the why, what, and how of building consensus when making decisions, planning, and solving problems. Along with a Participant\u2019s Guide and supplemental workshops, it supports learning from foundational awareness to professional certification. Metz\u2019s first book, Change or Die: A Business Process Improvement Manual, tackled the challenges of process optimization. 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