Here is a copy of a separate email reply to Daniel:

Hi Daniel,

Here is the PDF you requested. You may find lots of other goodies at http://mgrush.com/shop/

Hope you have the perfect moment today,

t.metz@mgrush.com

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Author: “Change or Die – The Business Process Improvement Manual”
http://www.amazon.com/Change-Die-Business-Process-Improvement/dp/1466512512/

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Leadership: an attitude before an ability

From: Facilitative Leadership & Facilitator Training To: danielsibongo@yahoo.com Sent: Thursday, April 21, 2016 6:06 AM Subject: [New post] 3 Review Meetings: Operational Review, Strategy Review, & Strategy Adapting #yiv9281675095 a:hover {color:red;}#yiv9281675095 a {text-decoration:none;color:#0088cc;}#yiv9281675095 a.yiv9281675095primaryactionlink:link, #yiv9281675095 a.yiv9281675095primaryactionlink:visited {background-color:#2585B2;color:#fff;}#yiv9281675095 a.yiv9281675095primaryactionlink:hover, #yiv9281675095 a.yiv9281675095primaryactionlink:active {background-color:#11729E;color:#fff;}#yiv9281675095 WordPress.com | Facilitation Instructor posted: “Deliverables should drive meetings.  Face-to-face time is too expensive to hold unstructured discussions and hope some of it sticks.  Here are three strong reasons for meetings and additional comments on the different types of deliverables, frequency,” | |