A3 Project Questions

Two Dozen A3 Project Questions to Manage Triple Constraints

Here are some sequentially listed A3 project questions, borrowed from a project approach called A3. Therefore, these questions serve as a litmus test for determining the overall health of a project. Hence, the answers, or lack thereof, serve as leading indicators for subsequent meeting focus and areas of exploration by the facilitator. Consequently, Use the…

The Information (a book by James Gleick)

Information is Physical — The Information (a brief review of James Gleick’s treatise)

Information is Physical “To do anything requires energy. To specify what is done requires information.” –Seth Lloyd (2006) c/o James Gleick “The Information: a History, a Theory, a Flood” released by First Vintage Books in march 2012, and written by James Gleick © 2011, will leave you exhilarated with the implications of information as a…

Content Neutrality

Content Neutrality — Take Only Photographs, Leave Only Bubbles

Content neutrality describes the single most important trait of an effective facilitator. As a YMCA-certified SCUBA diver, we heard “take only photographs and leave only bubbles.”  Likewise, an effective facilitator should take only participant input and leave only a thorough trail of documentation and rationale. You will find this premise emphasized in the 27th verse of…

The Door from Perception

Crashing Through Toward Improved Facilitation

The book “Crashing Through” by New York Times’ bestselling author Robert Kurson includes innumerable reflections about struggle, collaboration, and victory that also apply to the sphere of facilitation. Most importantly, the book emphasizes the scientific understanding that pre-existing knowledge affects perception. In other words, what you know changes what you see. The challenges around consensual…

How To Manage Breakout Sessions

How to Manage Breakout Sessions (3 Minute Productivity WOW)

Breakout sessions or breakout teams enable groups to capture more information in less time. Breaking groups up is also effective at overcoming the monotony of relying too much on narrative Brainstorming.  With strong active listening, the session leader (aka, facilitator) may take up to one-half of the total talk time by setting up context and providing thorough reflection…

Meeting Participation (Preparation)

Tips for Improved Participation in Meetings

Great meetings include certain, repeatable characteristics. A high level of participation in meetings frequently indicates the likelihood of a great meeting.  What encourages participation? Here are some meeting participation tips worth reviewing. We share select characteristics with you through the sequence they would occur in a well-conducted meeting; namely the beginning, the middle, and the…

A Business or Organizational Holarchy

How to Help Resolve Business Arguments

Here is a powerful, three-step method to help you, help others, resolve business arguments. We will give you the three steps resolve business arguments, and then discuss them further. Active listening Alignment Escalation 1. Active listening So much material, here at this Best Practices site and elsewhere, focuses on the skill and benefits of active…

Virtual Meetings

How to Facilitate Virtual Meetings and Participants

Core facilitation skills apply to both face-to-face and virtual meetings,  With teleconference or videopresence meetings, the session leader must speak clearly, provide active listening (especially feedback and confirmation), ask appropriate questions, manage time constraints and personality issues, etc.  Our discussion that follows below focuses on what is different with virtual meetings. Purpose of Virtual Participants…