Dealing with Anger

Dealing with Anger — Only One Letter Short of the Word “Danger”

When dealing with anger, first understand that anger is as normal as any other emotion. We expect or want things to be different or better. Most people direct their anger at those who have some control over them. Anger can be healthy and is different from hostility, which is not healthy. Anger is often used to…

Removing the Weight of the World

Mother Teresa’s Holiday Message of Prescribed Actions and Behaviours

A large portion of the world celebrates holidays this time of the year. Since one traditional greeting in the English language is “Merry Christmas”, it begs the question, HOW. While the thought may be genuine, and the words rich with historical precedence, HOW DOES a facilitator go about making today (and tomorrow) merry? The solution…

External Conflict

6 Potent Ways to Facilitate Collaborative Behavior During Conflict

External Conflict — Conflict in your group is natural and not necessarily bad when properly managed. You must channel conflict into productivity. Managed well, conflict leads to expanded information exchange, surfaced rationales, more options, and better group decisions that enable change. Managed poorly, conflict destroys. Properly managed, conflict leads to positive transformation. If left festering in…

Building a Meeting Agenda

Four Sequential Steps Toward Building a Meeting Agenda Owned By Participants

Use these four sequential steps when building a meeting agenda.  Sequentially begin with meeting purpose, scope, and session (ie, meeting or workshop) deliverables. Only then can you create a simple agenda and begin sharing among your participants. Method Towards Building a Meeting Agenda Because you want to help your participants to think clearly, do the following, in the sequence provided when building…

Internal Conflict

Why Facilitators View Internal Conflict as Both Challenge and Opportunity

Don’t Run — A facilitator sees conflict in a workshop coming from the group and coming from within. Internal and external conflict reflect emotions that, when harnessed, enable innovative change. A facilitator must understand and manage conflict. We must first understand our own internal conflict so that we are prepared to serve others. we should see…

Teamwork and Group Effectiveness

Effective Groups Attain Organizational Goals and Satisfy Individual Needs

The following are characteristics of group effectiveness that will also satisfy individual needs. Continue to test them against your own experience and let us know when you identify some other type of synergy that describes an effective group with whom you are working. The following is listed in alpha-sort and not order of importance or…

Sr Corita Kent

10 Excellent Guidelines for Students and Teachers: Justice, Peace, and Delight

Found the ten rules below and had to share, especially Rule Eight.  Since most of us play many roles in life, all of us at one time or another are student, teacher, parent, child, etc., thought you would appreciate them as well. Here are ten superb guidelines for students and teachers. John Cage, an avant-garde…

Blended Meeting Evaluation Tool

Three Tips For Before, During, and After Meetings

Three tips for before, during, and after meetings not found in prior FAST or MG RUSH Reference Manuals that can augment your own Facilitator’s Handbook are provided below. If you have not compiled your personal handbook or archive folder, do so now. Consider keeping prior annotated agendas, a master glossary, handouts and slides, and evaluation summaries.…

Avoid Vague Verbs that are Abstract and DUMB

Effective Facilitators Avoid These Fifteen DUMB Vague Verbs

Some words, here focused on vague verbs, lend themselves to being DUMB. Remember DUMB stands for Dull, Ubiquitous, Myopic, and Broad—in other words, vague. Because the terms below carry multiple meanings, participants interpret them based on their individual bias and perspective—the opposite of consensual understanding. As you improve your meeting leadership skills, constantly endeavor to listen…

Why Meetings Fail

Why Meetings Fail, You Should Not Fail During Your Meetings to . . .

No one wants another meeting, especially a non-productive session. To ensure that your meetings are anticipated, respected, and more productive than the meeting your participants came from or the meeting they are headed to next, embrace the following suggestions to correct why meetings fail. Start on Time Do not penalize people who are on time by…