There are three guiding principles of effective facilitation.
The first and foremost includes first No Harm, giving way to the Safety Moments and OE (ie, Operational Excellence moments shared in many companies). The second is Focus and the importance of removing distractions. The third is managing and reminding about Perspective and means to leave the egos at the door.
The principle of No Harm provides an essential basis for a group of people coming together to work and decide in a collaborative fashion. The facilitator must be both conscious of the principle and its enforcement in the role of process policeman. Nothing is more important to full participation than the feeling (from a participant point of view) that they will not be harmed by what they say.
Let us never forget that the reason for meetings is to generate deliverables but the reason for deliverables is to serve the people. The people always come first.
It is virtually impossible to get a group to focus by telling them to focus. We must be wise enough, as facilitators, to remove all the distractions. Thereby, the only items remaining are those that demand the group’s attention.
Distractions come in many varieties including physical (eg, temperature), emotional (eg, job security), intellectual (eg, future impact), intuitional (eg, impact on others), etc. Removing distractions is likely the biggest hurdle faced by facilitators. It cannot be accomplished by telling a group to focus. They must remove distractions so that the only thing remaining is to focus on the issue at hand. Frequently, scope creep occurs, where discussion advances beyond the scope of the deliverable, and frequently becomes a distraction, in most non-productive meetings.
When working for a company, organization, NGO, or other entity, participants must be reminded that they represent others through their role. Roles dictate different types of behavior and mannerisms. For example, most people treat a parent different than a child or a cousin. Because, they are in a different role, facilitators must remind participants about their role and the fiduciary responsibility of representing others, whether current or future stakeholders.
Finally, MG RUSH professional facilitation curriculum focuses on providing methodology. Each student thoroughly practices methodology and tools before class concludes. Additionally, some call this immersion. However, we call it the road to building impactful facilitation skills.
Become Part of the Solution While You Improve Your Facilitation, Leadership, and Methodology Skills
Take a class or forward this to someone who should. MG RUSH Professional Facilitation Training provides an excellent way to earn up to 40 SEUs from the Scrum Alliance, 40 PDUs from PMI, 40 CDUs from IIBA, and 3.2 CEUs. As a member of the International Association of Facilitators (IAF), our Professional Facilitation. Therefore, our training aligns with IAF Certification Principles and fully prepares alumni for their Certified Professional Facilitator designation.
Furthermore, our Professional Facilitation curriculum immerses students in the responsibilities and dynamics of an effective facilitator and methodologist. Because nobody is smarter than everybody, attend an MG RUSH Professional Facilitation, Leadership, and Methodology workshop offered around the world, see MG RUSH for a current schedule.
Go to the Facilitation Training Store to access our in-house resources. You will discover numerous annotated agendas, break timers, and templates. Finally, take a few seconds to buy us a cup of coffee and please SHARE.
In conclusion, we dare you to embrace the will, wisdom, and activities that amplify a facilitative leader.
- A “Plan” May Be Defined as “Who Does What (and When)” and Answers 10 Questions (mgrush.com/blog)
- How to Structure and Normalize a Discussion Around a “Many to Many” Dilemma (mgrush.com/blog)