Kanban or Scrum: Pick the Right Workflow Tool

Kanban or Scrum: Pick the Right Workflow Tool

Guest post by Christian Golden, PhD In the world of content and product development, Kanban and Scrum are two of the names you’ll hear most often. One difference exists between workflow tools that may help you manage projects by visualizing status and progress and optimizing workflow on everything from software design to individual project management.…

Real-Win-Worth Questions

Real-Win-Worth Provides a Superior Facilitating Opportunity

In an earlier article (see: Risk Analysis – Method and Questions to Facilitate a Portfolio of Projects) we defined “best” by projects that scored favorably in an Innovation test by looking at the relative technology and market risks associated with new ideas (eg, process, product, etc.).  With this article (geared for experienced facilitators and methodologists, but…

What is TRIZ and When Should You Use It?

TRIZ represents a methodology focused on innovative process or product improvement.  Use it when you need innovative thinking that extends beyond common process flow diagrams and requirements gathering. Look at further variations such as ARIZ, I-TRIZ, P-TRIZ, 40 Inventive Principles (with Applications in Service Operations Management), Reverse Fishbone, TRIZICS, USIT, SIT, and/or ASIT. “TRIZ” is a…

How to Facilitate an After Action Review

How to Facilitate an After Action Review: Agenda and Tips

Use an After Action Review for debriefing a project, program, or other initiatives. An After Action Review may also be called an After-Action Debriefing, a Look Back, a Post Mortem, or a Hot Wash, among others. In the Agile community, some call it a Retrospective. The concept provides a reflection by those involved to learn what…

Dial Up Decision Quality with More Diverse Teams

Four Reasons You Will Dial Up Decision Quality with More Diverse Teams

Decision quality increases with the quantity of available options. The FAST technique has long promoted the concept of teams to improve decision quality.  Most understand that properly facilitated teams are smarter than the smartest person on the team, especially with diverse teams. Teams create more options than aggregating individual inputs. Diverse teams push even higher, why?…

Transform Force Field Analysis into Actions

How to Facilitate Force Field Analysis Leading to Actions

Force field analysis modifies and improves upon a similar approach called “pros & cons.”  Force field analysis helps groups identify and prioritize actions and opportunities for improvement, especially among project teams. Force field analysis makes it easier for groups to organize their thinking while encouraging thoughtful exploration.  Once supportive and hindering forces are identified, the group analyzes impact, leading to actions that reinforce…

DQ Spider Chart

Questions to Ask If Using a Decision Quality Spider Chart (DQ Spider)

When making decisions, consider testing for decision quality (DQ)[1] so that you can avoid having another meeting.  Therefore, a quick method involves testing your options against your purpose to gauge alignment and support.  The DQ Spider offers an more robust method. First, remember that the FAST Technique defines consensus as a decision good enough that it ‘will be supported’…

How to Facilitate Root Cause Analysis

How to Facilitate KPIs or Root Cause Analysis — an Ishikawa Diagram

You can facilitate KPI (Key Performance Indicators) during meetings by using root cause analysis. Also referred to as Ishikawa or “fishbone” diagrams, the method generates a visual mind map listing possible causes. Named after Professor Kaoru Ishakawa (University of Tokyo), he developed the root cause analysis method in 1945 to resolve steel production problems. Also known as “Fishbone”…

Facilitate Simple Prioritization with our PowerBall Method

How to Facilitate Prioritization and Build Consensus Quickly (or, MoSCoW)

Every meeting leader needs to have a simple tool to quickly facilitate prioritization and consensus around basic issues. Use our PowerBall method to build consensus in minutes, not hours. (See the MoSCoW alternative below) Rationale to Facilitate Prioritization It’s faster to get a group to agree on what NOT to discuss anymore.  Therefore, apply the Pareto Principle (aka 80-20…

Power of the Single Cell

Power of a Single Cell to Make Your Deliverables More Robust

With structured analysis, each piece of data or single cell might be decomposed another layer. Amplify this approach even further by splitting your four cells into sixteen.  Therefore, see the picture below.  We can now ask, generate, and record sixteen pieces of information on a large Post-It® for each assignment.  Note how we take the four…