How to Manage Group Conflict Resulting in Higher Quality Deliverables

Don’t Run! Learn How to Manage Group Conflict

A meeting without conflict is a boring meeting, and we’ve seen very little value derived from predictable and unexciting meetings and workshops. Internal and external conflict reflect emotions that, when harnessed, enable creative change. So rather than run, learn how to understand and manage group conflict. Additionally, the International Association of Facilitators (IAF) aspires for…

Facilitation Do’s and Don’ts

12 Critical Facilitation Do’s and Don’ts During Meetings, Sessions, and Workshops

Our students have clamored for a quick-reference checklist of the most important facilitation Do’s and Don’ts. In response, we bring you the brief, yet powerful, list below (alpha-sorted by the highlighted term or phrase). Please note that the highlighted facilitation do’s and don’ts are linked to articles that provide additional examples, evidence, and supporting rationale.…

Leveraging Agile ScrumMaster Facilitator Techniques

Scrum Master Facilitator Techniques Improve Meetings

Agile’s Scrum Master facilitator techniques ensure that business communities get quick and responsive results. Constant feedback helps teams prioritize and make adjustments. A Scrum Masters facilitates against impediments and for product owners’ requirements to support development team efforts. Scrum Master experience and discipline prove that every structured meeting should embrace ‘agile’ practices. Professional facilitation lends…

Work Breakdown Structure

Work Breakdown Structure Increases Focus and Reduces Scope Creep

Experienced facilitators understand both the challenge and value of getting a group to focus on the same thing at the same time. For most project-related meetings, Work Breakdown Structure (WBS) provides a simple method to increase focus. According to Goldblatt’s Triple Constraint Theory, mitigate risk through focused discussion on the cost, schedule, and scope of…

Structured Facilitation Sessions

Five Compelling Business Reasons To Use Structured Facilitation Sessions

The most important action you take every day is to make choices–to decide. Your productivity amplifies when your decisions are optimal. Therefore, choose wisely when to work alone, speak with another person, or call for a meeting. Here are five compelling reasons for when to use structured facilitation sessions: Advantages to Structured Facilitation Sessions Higher…

Ground Rules Help Manage Meeting Behavior

Ground Rules and Ideation Rules for Optimal Group Behavior in Meetings

Use ground rules to help manage individual and group behavior during meetings and workshops. You can lead meetings and discussions without ground rules, but did you ever leave an unstructured meeting with a headache? The term “discussion” is rooted similarly to the terms “concussion” and “percussion.” A little bit of structure will ensure that you get more…

Premier Facilitators

Twelve Behaviors that Define Great Facilitators

  Today we bring you twelve significant behaviors that define successful, professional facilitators. (ie, GREAT Facilitators) Our scope focuses on structured facilitation (NOT Kum-Bah-Yah). Structured facilitation requires a balanced blend of leadership, facilitation, and methodology. (An alpha sort sequences the following, not order of importance). The first three behaviors: 7:59 AM preparation and interviews 
(ie, managing expectations and ownership).…

RACI - Roles and Responsibilities

How to Transform a Roles and Responsibility Matrix into a GANTT Chart

Here’s how to create a Gantt chart or basic timeline when your discussion or meeting deliverable includes assignments for actions that have already been built or identified. As a result of capturing the additional inputs below, you develop consensual understanding from your group’s roles and responsibility matrix (RACI or RASI or LACTI). (1) WHO will take…

Estimating Meeting Length

Estimating Meeting Length and Workshop Duration | Tips and Guidelines

Proper workshop duration and estimating meeting length help set the schedules and expectations of participants.  Stay cautious because if done incorrectly, your sessions risk premature completion and poor quality.  Additionally, if your schedule expands, expect scheduling problems and erosion of session leader credibility. ______ General Guidelines for Estimating Meeting Length Schedule workshops for no more…

Meeting Graphics: Mandala

Why care about meeting graphics and illustrations? Visual Basics

Illustrations help capture concepts, ideas, and processes which replace the use of words. Why should we care about meeting graphics and illustrations? Therefore, illustrations enable participants to… Agree on concepts Create a memorable strategic plan for vision, mission and objectives Explore complex ideas Find common ground and overcome communication problems Identify key problems “See” what we mean…