How to Actively Listen Relies on Reflection

The Four Steps to Active Listening – Strive to Reflect Rationale

Active listening captures one of the most important aspects of effective facilitation. As an active listener, you feedback (emphasize, restate) what the speaker has offered to the group, and more importantly, why. Be sure to reflect the rationale, the ‘because’ behind the speaker’s main point. Active listening serves several purposes: Often, the participant is formulating…

Increasing Meeting Contributions from Quiet People

Five Ways to Facilitate Quiet People to Get Them to Participate

Pardon the expression, but they say that a leopard cannot change his or her spots. You are not going to convert quiet people into aggressive extroverts who dominate a meeting. However, there are simple steps that you can take to increase the velocity of contributions from quiet people. Interview Your Participants, Especially Quiet People It is so important,…