scope creep

Scope Creep Kills Projects – It Begins in Poorly Facilitated Meetings

Have you ever heard someone say in a meeting “I don’t know why we’re doing this project in the first place?” Odds are, the meeting is being held to advance the project, not re-validate it. The person asking the question has now imposed their agenda on the group. They have forced scope creep [1]. Whenever…

Real-Win-Worth Questions

Real-Win-Worth Provides a Superior Facilitating Opportunity

In an earlier article (see: Risk Analysis – Method and Questions to Facilitate a Portfolio of Projects) we defined “best” by projects that scored favorably in an Innovation test by looking at the relative technology and market risks associated with new ideas (eg, process, product, etc.).  With this article (geared for experienced facilitators and methodologists, but…

Daily Stand-up

How to Use the Principles of Agile’s Daily Stand-Up in Your Staff Meetings

There are good meetings and there are long meetings but there aren’t many good, long meetings. The Agile Methodology that encourages self-evolving teams depends on a daily stand-up meeting. Strictly time-boxed to fifteen minutes duration, the daily stand-up may also be called a morning roll-call, daily huddle, or a daily scrum. You can use the methodology…

Structured Facilitation Sessions

Five Compelling Business Reasons To Use Structured Facilitation Sessions

The most important action you take every day is to make choices–to decide.  Your productivity amplifies when your decisions are optimal.  Therefore, choose wisely when to work alone, speak with another person, or call for a meeting.  Here are five compelling reasons for when to use structured facilitation sessions: Structured Facilitation Sessions The advantages to…

What is TRIZ and When Should You Use It?

TRIZ is a methodology focused on innovative process or product improvement.  Use it when you need innovative thinking that extends beyond common process flow diagrams and requirements gathering. Look at further variations such as ARIZ, I-TRIZ, P-TRIZ, 40 Inventive Principles (with Applications in Service Operations Management), Reverse Fishbone, TRIZICS, USIT, SIT, and/or ASIT. “TRIZ” is a…

3 Steps to Conflict Resolution

3 Steps to Conflict Resolution: Purpose, Active Listening, and Objectives

Resolve conflict within a meeting or workshop by understanding, clarifying, and confirming the purpose of the decision being discussed. Effective conflict resolution depends on shared purpose. Competing purposes will lead to competing solutions. When an appeal to common purpose fails, combine active listening with extensive challenges to guide the discussion. Lastly, appeal to the objectives being supported…

The Single Question Approach

MG Rush, MG Rush Facilitation, MG Rush Performance Learning, MG Rush Professional Facilitation, MG Rush Systems, Morgan Madison, Professional Facilitation, Rush Facilitation, Use the Single Question Approach to Build a Detailed Agenda

Not all situations are covered by cookbook agendas or avail a methodologist to help.  Therefore, the facilitator must develop their approach another way.  Use the Single Question Approach to develop new questions that lead to a meeting method complete with a detailed agenda. The Single Question Approach breaks down the big question that will provide the…

Evidence-based Management

Trending Towards Evidence-based Management for Decision-making

The Economist reports that “Some apartment building owners now require tenants provide a DNA sample of their dog so that unscooped poop can be penalized.”  Alex Pentland of the Massachusetts Institute of Technology has invented a “sociometric” badge that measures tone of voice, gestures, and propensity to talk or listen.  The current trend towards evidence-based…

DQ Spider Chart

Questions to Ask If Using a Decision Quality Spider Chart (DQ Spider)

When making decisions, consider testing for decision quality (DQ)[1] so that you can avoid having another meeting.  Therefore, a quick method involves testing your options against your purpose to gauge alignment and support.  The DQ Spider offers an more robust method. First, remember that the FAST Technique defines consensus as a decision good enough that it ‘will be supported’…