How to Actively Listen Relies on Reflection

The Four Steps to Active Listening – Strive to Reflect Rationale

Active listening captures one of the most important aspects of effective facilitation. As an active listener, you feedback (emphasize, restate) what the speaker has offered to the group, and more importantly, why. Be sure to reflect the rationale, the ‘because’ behind the speaker’s main point. Active listening serves several purposes: Often, the participant is formulating…