Three tips for before, during, and after meetings not found in prior FAST or MG RUSH Reference Manuals that can augment your own Facilitator’s Handbook are provided below. If you have not compiled your personal handbook or archive folder, do so now. Consider keeping prior annotated agendas, a master glossary, handouts and slides, and evaluation summaries. Continuously improve your annotated agendas and emphasize detailed support for the steps you frequently facilitate in workshops and meetings; such as brainstorming, requirements gathering, decision making, prioritization, and so on. Reflect on the organizational culture as to when certain tools work best or fail. Your handbook ought to be dynamic, useful, and powerful.

Before Meetings

As part of your pre-read, or selectively used to support your meeting ground rules, here are some specific Participant Behavior guidelines you may want to use (listed alphabetically):

  • Caution with voice inflections that may indicate disdain or an otherwise counterproductive attitude
  • Commit to decisions that are made
  • Let each person speak without interruption
  • Share in accepting post-meeting assignments
  • Stay on topic and agenda, begin and end on time
  • Stay until the end of the meeting and stay in the room
  • Welcome conflict but separate issues from personalities

During Meetings

Especially when time constrained, encourage participants to share their message as if they were delivering results to someone’s voicemail. An alternative way for some to visualize this mandate encourages responses that would fit on a single 4X6 notecard. Have them use the notecard as the scripting for the voicemail, capturing the main points. Encourage them to get to the answer or main point with the second sentence.

After Meetings

Three Tips For Before, During, and After Meetings

After Meetings — Evaluation Tool

Our curriculum shares some variants of a Plus-Delta and a more robust annotated evaluation template that assesses the effectiveness of the meeting and your own performance. An approach that fits between the two is shown below. It provides numerical feedback but relies on three questions and optional, anecdotal feedback. The questions shown are solid, but also illustrative. Do not hesitate to substitute questions that more valuable for you, relying on a similar format. With this format, you can print two per sheet, reducing the ‘visual burden’ on your participants as well.

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Finally, MG RUSH  professional facilitation curriculum focuses on providing methodology. Each student thoroughly practices methodology and tools before class concludes. Some call this immersion. We call it the road to building impactful facilitation skills.

Become Part of the Solution While You Improve Your Facilitation, Leadership, and Methodology Skills

Take a class or forward this to someone who should. MG RUSH Professional Facilitation Training provides an excellent way to earn up to 40 SEUs from the Scrum Alliance, 40 PDUs from PMI, 40 CDUs from IIBA, and 3.2 CEUs. As a member of the International Association of Facilitators (IAF), our Professional Facilitation. Therefore, our training aligns with IAF Certification Principles and fully prepares alumni for their Certified Professional Facilitator designation.

Furthermore, our Professional Facilitation curriculum immerses students in the responsibilities and dynamics of an effective facilitator and methodologist. Because nobody is smarter than everybody, attend an MG RUSH  Professional Facilitation, Leadership, and Methodology workshop offered around the world, see MG RUSH  for a current schedule.

Go to the Facilitation Training Store to access our in-house resources. You will discover numerous annotated agendas, break timers, and templates. Finally, take a few seconds to buy us a cup of coffee and please SHARE.

In conclusion, we dare you to embrace the will, wisdom, and activities that amplify a facilitative leader.

Facilitation Expert

Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

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