Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

Action Plan = Assignments

How to Build Action Plans with Shared Ownership and Accountability

To build an action plan that transfers ownership and accountability to your meeting participants, begin with the right questions, in the right sequence. Be one of the few facilitators who understands that ownership transfers instantly because participants offer their own “WHO does WHAT by WHEN,” the primary components of any action plan. Consequently, whether you’re…

Leveraging Agile ScrumMaster Facilitator Techniques

Scrum Master Facilitator Techniques Improve Meetings

Agile’s Scrum Master facilitator techniques ensure that business communities get quick and responsive results. Constant feedback helps teams prioritize and make adjustments. A Scrum Masters facilitates against impediments and for product owners’ requirements to support development team efforts. Scrum Master experience and discipline prove that every structured meeting should embrace ‘agile’ practices. Professional facilitation lends…

MG RUSH Certified Structured Professional Facilitator

The Primer on Facilitation Certification – Associations Through Universities

With facilitation today there is no common, shared body of knowledge. In part, because facilitation is a fuzzy word and widely applied, there is no single definition — making Facilitation Certification fuzzy as well. In North America, there are three primary methods for certifying professional skills and knowledge. None of the methods is necessarily superior or inferior…

SMART Goals

How To Convert Requirements or Fuzzy Goals into SMART Objectives

Meeting participants do not argue about verbs and nouns because they focus on modifiers. Modifiers include adjectives, adverbs and sometimes phrases that describe verbs and nouns. For example, participants won’t argue that “the job needs to be done”.  Rather, they will argue that the job needs to be done well and done quickly.  What qualifies as well and quickly…

Fuzzy - Focus on What is Right, NOT Who is Right

Higher Decision Quality Focuses on ‘WHAT’ is Right, NOT ‘WHO’ is Right

Decision making frequently includes fuzzy information, fuzzy implications, and fuzzy thinking.  To reduce fuzziness, and amplify higher decision quality, drive your group to focus on What is right, NOT Who is right. By structuring your inquiry and methodology, you help minimize the risk of decisions made that may not be more than educated gambles. Some cultures…