Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

MG RUSH Certified Structured Professional Facilitator

The Primer on Facilitation Certification – Associations Through Universities

With facilitation today there is no common, shared body of knowledge. In part, because facilitation is a fuzzy word and widely applied, there is no single definition — making Facilitation Certification fuzzy as well. In North America, there are three primary methods for certifying professional skills and knowledge. None of the methods is necessarily superior or inferior…

SMART Goals

How To Convert Requirements or Fuzzy Goals into SMART Objectives

Meeting participants do not argue about verbs and nouns because they focus on modifiers. Modifiers include adjectives, adverbs and sometimes phrases that describe verbs and nouns. For example, participants won’t argue that “the job needs to be done”.  Rather, they will argue that the job needs to be done well and done quickly.  What qualifies as well and quickly…

Fuzzy - Focus on What is Right, NOT Who is Right

Higher Decision Quality Focuses on ‘WHAT’ is Right, NOT ‘WHO’ is Right

Decision making frequently includes fuzzy information, fuzzy implications, and fuzzy thinking.  To reduce fuzziness, and amplify higher decision quality, drive your group to focus on What is right, NOT Who is right. By structuring your inquiry and methodology, you help minimize the risk of decisions made that may not be more than educated gambles. Some cultures…

Scrum’s Evidence-based Methodology

Scrum’s Evidence-based Methodology Improves the Agility of Your Group

Our alumni understand that leadership and facilitation are simpler and easier than developing the optimal methodology.  Therefore, consider Scrum’s Evidence-Based Management for Software Organizations (EBMgt™)[1] that measures value to improve your organizational agility. The EBMgt approach enables service organizations and groups to make rational, fact-based decisions, elevating conversations from preferences and opinions to logic and insight.…

Embrace a Structurred Approach to Build Consensus

Three Behaviors Guaranteed To Improve Your Ability to Build Consensus

Structured Leadership, Facilitation, and Methodology: How to Build Consensus Meetings capture a huge investment of time. Unproductive meetings affect your cash flow, morale, and potential growth of your biggest asset, your people. As frequent and important as we attend meetings, little (if any) structured training has been provided to help us become better meeting participants,…

Structured Facilitation Sessions

Five Compelling Business Reasons To Use Structured Facilitation Sessions

The most important action you take every day is to make choices–to decide. Your productivity amplifies when your decisions are optimal. Therefore, choose wisely when to work alone, speak with another person, or call for a meeting. Here are five compelling reasons for when to use structured facilitation sessions: Advantages to Structured Facilitation Sessions Higher…